Kitsch LLC

​​ About Us KITSCH is proud to be recognized as a self-financed, female-owned global accessory brand built on positivity and pure hard work. Established in 2010, with a business plan no longer than a paragraph, Kitsch has grown from door to door sales to selling products in over 27 countries across 20,000 retail locations worldwide. KITSCH is committed to creating high quality products that are effortless, elevated and easy to use. From fashionable shower caps to our viral towel scrunchies, we aim to evolve your everyday essentials. We believe that everyone should feel confident when purchasing our products no matter your hair type, style or budget.​​ About the Role KITSCH is currently looking for a highly skilled and talented Copywriter to become an integral part of our Creative and Marketing teams. The ideal candidate will be instrumental in developing dynamic and informative content, crafting compelling details across various subjects, and producing high-quality written and visual assets. This role is crucial for driving marketing campaigns and fostering brand loyalty. The Copywriter will also be responsible for maintaining the distinctive Kitsch Brand look and voice across diverse digital platforms. This includes still photography, product photography, behind-the-scenes (BTS) videos, social media posts, and web assets. We are looking for a creative, innovative, and energetic individual with proven experience in marketing copywriting. The successful candidate will be passionate about engaging audiences through strategic writing and impactful brand communications. What will be your responsibilities? - Direct brand positioning and structure to define new product launches, crafting compelling brand stories and strategies that deliver results. - Maintain the company's existing image and identity and develop position recommendations to further develop or expand our brand. - Write clear, original, creative, and engaging materials for each target audience. Interpret and build high-quality content across various formats, mediums, and platforms to advance brand marketing strategies. - Collaborate closely with the marketing and creative teams to execute innovative and strategic brand marketing campaigns and projects. - Conduct high-quality research and understand business needs, industry trends, target audience, and market insights. - Edit and proofread company communications and marketing materials. - Develop, plan, and organize email marketing campaign strategies. - Utilize SEO principles to maximize the reach of published materials. - Perform other related duties as assigned. What are we looking for in you? - Education: Bachelor's degree in Journalism, English, Creative Writing, Screenwriting, Marketing, or Communication. - Experience - 3+ years of experience in Brand Management and Marketing Copywriting. - Experience in the Beauty and Fashion Industry. - Required Skills - Proven ability in Brand Strategy and Positioning, including defining new product launches and crafting compelling brand stories that deliver measurable results. - Adept at conducting high-quality research to understand business needs, industry trends, target audiences, and market insights. - Proficiency in Online Content Creation. - Exceptional writing, proofreading, and editing skills. - Knowledge of SEO principles to maximize content reach. - Experience utilizing AI and ChatGPT to enhance workflow efficiency. - Soft Skills - Highly creative and innovative. - Proactive and self-motivated. - Excellent communication skills. - Strong time management abilities, including meeting deadlines and handling multiple projects simultaneously. - Open and receptive to feedback. About the Offer - Location: US - Type of Contract: Full-Time - Modality: Remote - Competitive Pay: $90,000/ year - Benefits: Unlimited PTO, PTO, Sick days, Health Care, 401(k) 3% Match, Paid Holidays. - Our Values - 💡Intuitive – Proactive Problem Solver: We’re proactive, not reactive. When something doesn’t feel right, we pause, speak up, and fix it with honesty and integrity. - 🎯 Takes Pride in Our Work – Accountability: We own our work with pride. On-time delivery, thoughtful processes, and team-wide trust lead to great outcomes. - 🧹 Willingness to Sweep the Floors – Humble and Inclusive: We lead with humility and support. No task is too small, and no voice too quiet. Everyone belongs. - A dynamic team - An open mind for new ideas - Growth… growth and some more growth! Do you want to be part of our team? We look forward to your application! *KITSCH LLC is an equal opportunity employer. We are committed to work in an environment that supports, inspires, and respects all individuals and recruits on merit-based processes regardless of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship or other protected characteristics.

About Us About Us KITSCH is proud to be recognized as a self-financed, female-owned global accessory brand built on positivity and pure hard work. Established in 2010, with a business plan no longer than a paragraph, Kitsch has grown from door-to-door sales to selling products in over 27 countries across 20,000 retail locations worldwide. KITSCH is committed to creating high-quality products that are effortless, elevated, and easy to use. From fashionable shower caps to our viral towel scrunchies, we aim to evolve your everyday essentials. We believe that everyone should feel confident when purchasing our products, no matter your hair type, style, or budget. About the Role KITSCH is looking for a detail-oriented and customer-obsessed Amazon Customer Service Associate to support our growing presence across global Amazon marketplaces. In this role, you won’t just respond to customers, you’ll create positive brand experiences, solve problems quickly, and help turn negative situations into loyal customers. If you are a strong communicator who thrives in a fast-paced environment and takes pride in helping people, this role is for you. What will be your responsibilities? Deliver Fast, High-Quality Support: Respond to all customer inquiries within 24 hours, ensuring each issue is fully resolved with accuracy and care. Create Exceptional Customer Experiences: Communicate clearly, empathetically, and in line with the Kitsch brand voice to make every interaction positive and personalized. Resolve Issues End-to-End: Handle order issues, product questions, refunds, replacements, and complaints with full ownership from start to finish. Turn Problems into Opportunities: Proactively manage negative reviews and customer concerns, aiming to turn dissatisfied customers into positive brand experiences. Maintain Quality & Accuracy: Apply correct policies, product knowledge, and solutions across all Amazon marketplaces with minimal errors. Support a Global Operation: Manage customer interactions across US, UK, Canada, EU, and Australia marketplaces while maintaining consistency and quality. What are we looking for in you? Experience - 1–3 years of customer service experience (eCommerce or Amazon preferred) Required Skills - Strong written English communication (grammar, clarity, tone) - Ability to manage a high volume of customer inquiries efficiently - Close attention to detail and accuracy - Ability to follow processes and meet deadlines consistently Preferred Skills - Experience supporting Amazon marketplaces - Familiarity with customer service or ticketing systems - Experience using AI tools (ChatGPT, Claude, etc.) to improve efficiency Soft Skills - Customer-first mindset with strong empathy - Ownership mentality - sees tasks through to completion - Comfortable working in a fast-paced, high-volume environment - Proactive and solution-oriented thinker About the Offer Location: India Type of Contract: Full-Time Modality: Remote What We Offer: - Competitive pay based on experience - A dynamic and collaborative team - An open environment for new ideas - Growth… growth and more growth

​​ About Us KITSCH is proud to be recognized as a self-financed, female-owned global accessory brand built on positivity and pure hard work. Established in 2010, with a business plan no longer than a paragraph, Kitsch has grown from door-to-door sales to selling products in over 27 countries across 20,000 retail locations worldwide. KITSCH is committed to creating high-quality products that are effortless, elevated, and easy to use. From fashionable shower caps to our viral towel scrunchies, we aim to evolve your everyday essentials. We believe that everyone should feel confident when purchasing our products, no matter your hair type, style, or budget.​​ KITSCH is seeking a highly organized, trend-savvy, and proactive Influencer Coordinator to support and scale our influencer marketing initiatives. This role will play a critical part in identifying high-potential creators, driving viral brand moments, and executing large-scale outreach to expand our digital footprint. The ideal candidate understands how content spreads, can spot emerging creators before they peak, and is energized by mass outreach, relationship building, and performance tracking. This role blends relationship management with growth-driven creator acquisition. What will be your responsibilities? Influencer Sourcing & Mass Outreach - Conduct high-volume outreach to emerging, mid-tier, and viral creators across TikTok, Instagram, and YouTube. - Identify trending creators and culturally relevant moments in real time to capitalize on virality opportunities. - Build and maintain a consistent pipeline of net-new creators through proactive prospecting and daily outreach. - Develop outreach templates and personalization strategies to maximize response rates and conversion. Viral & Trend Activation - Monitor social trends, viral audio, and platform-native behaviors to identify timely partnership opportunities. - Rapidly activate creators around trending moments to amplify reach and engagement. - Collaborate with social and paid teams to scale high-performing influencer content into paid amplification. - Identify UGC with strong organic performance and recommend whitelisting or boosted strategies. Campaign Management & Relationship Building - Manage influencer collaborations end-to-end, including contract coordination, product seeding, content guidelines, approvals, and timelines. - Develop strong relationships with creators to foster long-term brand advocacy. - Support ambassador and affiliate programs to drive both reach and performance. Performance & Reporting - Track influencer KPIs, including reach, engagement rate, EMV, traffic, and conversion metrics. - Analyze creator performance to inform retention, scaling, and future outreach targeting. - Provide weekly reporting on outreach volume, conversion rate, and viral wins. - Continuously optimize outreach strategy based on data insights. Cross-Functional Collaboration - Partner closely with Marketing, Social, Paid Media, PR, and Product teams to align influencer initiatives with broader brand campaigns. - Assist in organizing influencer events, mailers, PR drops, and product launches to maximize organic buzz. What are we looking for in you? - Bachelor’s degree in Marketing, Communications, Business, or related field. - 2–4 years of experience in influencer marketing, social media, or digital marketing (beauty, lifestyle, or fashion preferred). - Demonstrated experience with high-volume creator outreach and relationship management. - Strong understanding of TikTok and Instagram trends, platform algorithms, and viral content dynamics. - Experience using influencer platforms, affiliate dashboards, and analytics tools. - Highly organized with the ability to manage multiple campaigns simultaneously. - Strong written communication skills with ability to personalize outreach at scale. - Data-driven mindset with strong analytical skills. - Passion for beauty, fashion, and cultural trends. Why Join Kitsch? - Be part of a creative and entrepreneurial team driving real cultural moments. - Play a key role in scaling viral brand growth. - Opportunities for career growth within a rapidly expanding global brand. - Work in a dynamic, fast-paced environment where your ideas make an impact. - Employee discounts, team events, and a vibrant company culture. About the Offer - Type of Contract: Full-Time - Modality: Remote - Competitive Pay: Depending on your experience​​​. - A dynamic team - An open mind for new ideas - Growth… growth and some more growth! Do you want to be part of our team? We look forward to your application! *KITSCH LLC is an equal opportunity employer. We are committed to working in an environment that supports, inspires, and respects all individuals and recruits on merit-based processes regardless of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics.