Kins

Role Description We have a great opportunity to reach more pelvic health patients by offering a virtual only solution to improve access to in-network care for patients. We are looking for physical therapists to treat male pelvic health clients in a remote setting. Virtual pelvic health physical therapy sessions can be conducted from the comfort of your own home or private treatment space. - Evaluate, assess progress and provide plan of care and exercise prescription for your patient caseload. - Provide evidence based, high quality care and guide patients to self-management and successful graduation from care in a value based model. - Document all treatments and clinical outcome measures in our EMR to routinely assess progress. - Create a world-class patient experience, communicating via chat and phone with patients and/or providers as needed. - Able to commit to a minimum of 4 visits/week in a telehealth setting. Qualifications - Current Licensed Physical Therapist in Virginia. - Pelvic Health Level 1 certification with a minimum of 1 year of experience. - Telehealth experience. - Completed state-regulated CEU requirement in Virginia. - Demonstrated excellent written & verbal communication skills. - Excited to build and deliver a new model for achieving better clinical outcomes. - Creative and flexible, but always puts the patient first. - Excellent at forging successful and respectful relationships with the entire team. Requirements - Commit to a minimum of 4 visits/week. Benefits - Work when you want: You set your own hours each week (you can include weekends and evenings if you want). - No pre-defined shifts — work when you want and for as long as you want! - Competitive pay: We offer highly competitive pay. - Get paid per visit — not per unit. - More 1:1 time with highly motivated patients: Our unique model lets you see one patient at a time versus juggling many in a clinical environment. - Kins prioritizes convenience with at-home therapy, delivered virtually. - Work with a highly motivated patient population that's looking for an individualized physical therapy experience. Company Description We Didn’t Just Rethink PT. We Rebuilt It Around You. You became a PT to help people—not to sprint through stacked schedules or meet productivity quotas. That’s why we built Kins: a model that puts you back in control. Here, you treat one patient at a time—for a full hour—so you can deliver the kind of care you were trained to give. You set your schedule. You shape your caseload. And you earn more by focusing on better care, not more visits. This is physical therapy reimagined—so you can make a real impact, build the career you want, and finally practice on your terms.

Who We Are At Kins, we are reimagining physical therapy by creating flexible, patient-centered care options that meet individuals where they are. Whether through in-home visits or virtual sessions, we deliver high-quality, personalized care designed to fit seamlessly into everyday life. Our mission is to restore mobility, reduce pain, and rebuild confidence for individuals recovering from surgery, managing chronic conditions, or healing from injury. We are committed to making it easier than ever for patients to access and stay engaged with effective physical therapy programs. We are a small but highly driven team of compassionate professionals who value innovation, continuous improvement, and a human-centered approach to care. About the Role We are seeking a Customer Experience Representative to serve as a key point of contact for prospective and new patients. In this role, you will deliver a high-touch, concierge-level experience—guiding patients through the intake process, verifying insurance benefits, and ensuring they feel informed and confident as they begin their care journey. You will play a critical role at the intersection of patient experience, operations, and clinical decision-making—helping determine the most appropriate care pathway (virtual or in-person) while ensuring a seamless onboarding experience. This is an excellent opportunity for a Physical Therapist Assistant (PTA) or a highly skilled non-clinical candidate with relevant experience who is passionate about patient care, problem-solving, and working in a fast-paced, collaborative startup environment. Key Responsibilities Clinical & Consultative Responsibilities - Conduct phone consultations with prospective patients considering virtual care services - Support consultations for patients exploring specialty programs, including pelvic health - Evaluate patient needs to determine clinical appropriateness for Kins services (virtual and/or in-home care) - Provide clinical insight and support to the intake team by addressing patient-specific questions Patient Experience & Coordination - Guide qualified leads through the intake process, converting them into active patients - Verify insurance coverage, obtain benefit details, and clearly communicate expected costs - Match patients with appropriate physical therapists based on clinical needs, preferences, and availability - Respond to patient inquiries related to care plans, scheduling, and Kins services in a timely and professional manner - Ensure a seamless, supportive onboarding experience that builds patient trust and engagement Operational Support - Accurately document interactions and maintain patient records within internal systems - Collaborate cross-functionally with clinical, intake, and operations teams - Identify opportunities to improve workflows, patient experience, and conversion processes Qualifications - Licensed Physical Therapist Assistant (PTA) preferred; strong non-PTA candidates with relevant experience will be considered - For non clinical candidates we require at least 1+ years of experience in a customer experience role along with insurance verification background and the knowledge to explain benefits and coverage. - Excellent verbal and written communication skills, with a patient-first mindset - Strong clinical judgment and ability to discuss care options confidently and clearly - Highly organized, detail-oriented, and comfortable managing multiple systems and workflows - Experience in telehealth, patient intake, healthcare coordination, or customer-facing roles preferred - Familiarity with tools such as Zendesk and insurance verification platforms is a plus - Working knowledge of insurance verification benefits, and prior authorizations Schedule & Compensation - Full-time (40 hours per week), Monday through Friday - Standard hours: 9:00 AM – 5:00 PM EST - Fully remote (U.S.-based candidates only) - Starting hourly rate: $21 Why Join Kins? - Be part of a mission-driven company transforming access to physical therapy - Work in a collaborative, supportive, and innovative environment - Make a meaningful impact on patient outcomes in a flexible, remote-first role - Grow your career with a rapidly scaling healthcare startup shaping the future of musculoskeletal (MSK) care

About Kins Kins is changing the way physical therapy works. For patients, we deliver 1:1, fully licensed physical therapy at home and virtually, covered by insurance, built around real life. No aides. No productivity quotas. For physical therapists, working with Kins means rediscovering how clinical care was meant to be practiced, with time to treat patients holistically. Thousands of people feel the difference as evidenced by 4.9 stars on Google and an NPS of 91. This is physical therapy, reimagined. About the Role We are seeking a Product Manager, to own and grow our product platform. You'll work directly with the Head of Product across the full stack: our proprietary EHR, therapist web app, patient mobile app, intake/patient matching, and more. This is a high-impact role for someone who thrives in ambiguity, and full stack product thinking. One morning you're deep in a UX detail; that afternoon you're thinking through a six-month roadmap. And you're doing all of it inside a regulated healthcare environment, where the decisions carry real weight. The work at Kins is meaningful in a way that's easy to feel. Thousands of patients come to Kins to get back to doing what they love: running, lifting, playing with their kids, living without pain. You'll help build the product that makes both of those things possible. Responsibilities - Ship. Work hands-on with engineers to move quickly and get things out the door across every layer of the product. - Own the user voice. Kins operates a three-sided marketplace of patients, physical therapists, and referring physicians. You'll develop deep understanding of all three and bring clear user-problems to product discovery. - Shape the roadmap. Help define what we build, when, and why, with clear reasoning the whole team can get behind. - Test and learn. Take user-voice and drive discovery/experimentation to test your hypothesis. - Maintain quality. You are directly responsible for the final outcome in the patients or PTs hand. - Lead with empathy. Healthcare is different. The service Kins provides has a gravity - Act collaboratively. Kins works when technology and people blend seamlessly together. You’ll work closely with RCM, Customer Experience, and our Physical Therapy team to ensure operations processes wrap into our product experience. A Good Fit Looks Like - 3+ years of product management experience with demonstrated working across multi-functional product teams. - A track record of shipping. You've worked closely with engineers and have the wins and lessons to show for it. - Demonstrated experience in work through ambiguous user-problems problems through to product features that drive results. - Generalist range. You can zoom into a pixel-level UX problem and zoom back out to strategy, sometimes on the same day. - Comfort on the frontier of AI in how you actually work and think about what's possible. - Data-driven by default. You form hypotheses, measure outcomes, and let the results inform what comes next. - Communication that's clear and direct, whether you're talking to an engineer, a PT, or a patient. - Nice to have: Experience shipping 0-1 products. Experience or passion for healthcare.

Note: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. Who We Are We Didn’t Just Rethink PT. We Rebuilt It Around You. You became a PT to help people—not to sprint through stacked schedules or meet productivity quotas. That’s why we built Kins: a model that puts you back in control. Here, you treat one patient at a time—for a full hour—so you can deliver the kind of care you were trained to give. You set your schedule. You shape your caseload. And you earn more by focusing on better care, not more visits. This is physical therapy reimagined—so you can make a real impact, build the career you want, and finally practice on your terms. In this role We have a great opportunity to reach more pelvic health patients by offering a virtual only solution to improve access to in-network care for patients. We are looking for physical therapists to treat pelvic health clients in a remote setting. Virtual pelvic health physical therapy sessions can be conducted from the comfort of your own home or private treatment space. The perks of being a Kins Physical Therapist Work when you want: - You set your own hours each week (you can include weekends and evenings if you want). - No pre-defined shifts — work when you want and for as long as you want! Competitive pay: - We offer highly competitive pay. - Get paid per visit — not per unit. More 1:1 time with highly motivated patients: - Our unique model lets you see one patient at a time versus juggling many in a clinical environment. - Kins prioritizes convenience with at-home therapy, delivered virtually. - Work with a highly motivated patient population that's looking for an individualized physical therapy experience. Responsibilities: - Evaluate, assess progress and provide plan of care and exercise prescription for your patient caseload - Provide evidence based, high quality care and guide patients to self-management and successful graduation from care in a value based model - Document all treatments and clinical outcome measures in our EMR to routinely assess progress - Create a world-class patient experience, communicating via chat and phone with patients and/or providers as needed - Able to commit to a minimum of 4 visits/week in a telehealth setting Requirements: - Current Licensed Physical Therapist in New York State - Pelvic Health Level 1 certification with a minimum 1 year of experience - Telehealth experience - Completed state regulated CEU requirement in (State Specific) - BLS certification - Commit to a minimum of 4 visits/week - Demonstrated excellent written & verbal communication skills - Excited to build and deliver a new model for achieving better clinical outcomes - Creative and flexible, but always puts the patient first - Excellent at forging successful and respectful relationships with the entire team Job Type: 1099 independent contractor Pay: Earn $45 per visit

About Kins Kins is changing the way physical therapy works. For patients, we deliver 1:1, fully licensed physical therapy at home and virtually, covered by insurance, built around real life. No aides. No productivity quotas. For physical therapists, working with Kins means rediscovering how clinical care was meant to be practiced, with time to treat patients holistically. Thousands of people feel the difference as evidenced by 4.9 stars on Google and an NPS of 91. This is physical therapy, reimagined. About the Role We are seeking a Product Manager, to own and grow our product platform. You'll work directly with the Head of Product across the full stack: our proprietary EHR, therapist web app, patient mobile app, intake/patient matching, and more. This is a high-impact role for someone who thrives in ambiguity, and full stack product thinking. One morning you're deep in a UX detail; that afternoon you're thinking through a six-month roadmap. And you're doing all of it inside a regulated healthcare environment, where the decisions carry real weight. The work at Kins is meaningful in a way that's easy to feel. Thousands of patients come to Kins to get back to doing what they love: running, lifting, playing with their kids, living without pain. You'll help build the product that makes both of those things possible. Responsibilities - Ship. Work hands-on with engineers to move quickly and get things out the door across every layer of the product. - Own the user voice. Kins operates a three-sided marketplace of patients, physical therapists, and referring physicians. You'll develop deep understanding of all three and bring clear user-problems to product discovery. - Shape the roadmap. Help define what we build, when, and why, with clear reasoning the whole team can get behind. - Test and learn. Take user-voice and drive discovery/experimentation to test your hypothesis. - Maintain quality. You are directly responsible for the final outcome in the patients or PTs hand. - Lead with empathy. Healthcare is different. The service Kins provides has a gravity - Act collaboratively. Kins works when technology and people blend seamlessly together. You’ll work closely with RCM, Customer Experience, and our Physical Therapy team to ensure operations processes wrap into our product experience. A Good Fit Looks Like - 3+ years of product management experience with demonstrated working across multi-functional product teams. - A track record of shipping. You've worked closely with engineers and have the wins and lessons to show for it. - Demonstrated experience in work through ambiguous user-problems problems through to product features that drive results. - Generalist range. You can zoom into a pixel-level UX problem and zoom back out to strategy, sometimes on the same day. - Comfort on the frontier of AI in how you actually work and think about what's possible. - Data-driven by default. You form hypotheses, measure outcomes, and let the results inform what comes next. - Communication that's clear and direct, whether you're talking to an engineer, a PT, or a patient.