K2 Insurance Services

• Review, evaluate, and adjudicate claims in accordance with contract terms and company guidelines • Audit Parts and labor submissions to ensure accuracy, reasonableness, and compliance with repair standards • Accurately document claim files with clear defensible notes • Prioritize and manage claim workloads to ensure timely resolution of open items • Communicate claim determinations professionally to dealers, servicers, and customers • Coordinate servicer setup documentation including W9 collection and validation • Apply technical knowledge of multi-line powersports units to evaluate repair scope and validity • Identify discrepancies in repair orders, parts usage, and labor times • Work collaboratively with internal departments to ensure consistent policy application • Provide input to improve existing procedures and systems

Title: California Claims Professional Adjuster - REMOTE Location: Louisville, KY, US Salary Range: $90,000.00 To $95,000.00 Annually Job Description: WORKERS’ COMPENSATION CLAIMS ADJUSTER Midwestern Insurance Alliance (MIA) is seeking a full-time Claims Adjuster to join its worker’s compensation claims processing team. MIA is a national workers’ compensation program administrator offering custom-tailored worker’s compensation insurance programs through its carrier partners. MIA focuses on niche segments such as local and long-haul trucking, parcel and mail delivery, and fuel hauling. MIA’s acquisition by San Diego-based K2 Insurance Services in 2012 has enabled MIA to expand its product offerings and product distribution channels. Claims Adjuster responsibilities include, but are not limited to: - Thoroughly investigating worker’s compensation claims by contacting injured workers, medical providers, and employer representatives. - Determining if claims are valid under applicable worker’s comp statutes. - Communicating with medical providers to develop and authorize appropriate treatment plans. - Reviewing and analyzing medical bills to confirm charges and treatment are worker’s comp injury-related and in accordance with the treatment plan. - Ensuring payments for medical bills and income replacement are remitted on a timely basis in accordance with applicable fee schedules and statutes. - Calculating and assigning appropriate reserves to claims, and managing reserve adequacy throughout the life of the claim. - Managing claim recoveries, including but not limited to: subrogation, Second Injury Fund excess recoveries, and Social Security and Medicare offsets. - Preparing required state filings within statutory limits. - Providing information as needed for litigation or settlement negotiations. The ideal Claims Adjuster will have: - Bachelor’s degree preferred, but not required. - At least 2 years’ WC claims adjusting experience that includes experience with California WC claims. - AB1262 California Experienced Examiner designation or currently meet the requirements for designation under AB1262. WCCA or WCCP preferred. - Strong verbal and written communication skills. - Strong organizational skills with attention to details. - Ability to work with little supervision. - Ability to manage multiple tasks in a fast-paced environment. - Proficiency in MS Word, Excel, and Outlook. MIA offers the opportunity to join an established company in growth mode. Our benefits package includes medical, dental, vision, disability, and life insurance and 401(k) with employer match. We also offer a business casual work environment and an 8:00-5:00 Monday-Friday work week. Salary: 90,000-95,000 USD Annually

• Overseeing the process of creating new distribution opportunities for the company • Working closely with other company executives and management teams • Meeting with potential business partners • Monitoring market trends to come up with new business ventures • Attracting distribution partners in the Leisure Travel, Concert/Event, & Corporate Travel markets • Working with senior management to identify & manage company risks that might prevent growth • Identifying & researching opportunities that come up in new & existing markets • Creating & managing a target list with regularly scheduled follow-ups • Collaborating with the marketing team on necessary collateral • Preparing & delivering pitches & presentations to potential new clients • Collaborating to create customized products & proposals for each client’s specific business needs • Developing rapport with key decision makers • Translating proposals into ready-to-sign contracts • Working with our Operations Manager to ensure smooth program launches • Managing virtual and in-person sales meetings • Attending trade shows & networking events

• Facilitate discovery sessions and working groups with underwriting, claims, actuarial, operations, and other stakeholders to elicit, clarify, and prioritize business needs. • Document and maintain current-state and future-state process flows (including handoffs, exceptions, and controls) and identify opportunities to simplify, standardize, and improve. • Translate stakeholder needs into clear functional documentation (e.g., business requirements documents (BRDs), functional specifications, business rules, process flows, acceptance criteria, and supporting artifacts) that enables configuration and operational execution. • Partner with product and technology teams to clarify requirements, evaluate options and tradeoffs, and validate that delivered changes meet business intent and are usable for day-to-day operations. • Define operational impacts (people/process/policy), support procedure updates, and help ensure teams are ready to adopt new workflows and system changes. • Plan and support UAT by defining scenarios, coordinating business testers, validating outcomes against acceptance criteria, and confirming readiness for release. • Communicate decisions, impacts, risks, and timelines; create stakeholder-facing updates and user guidance; and support training and change adoption as needed.

Title: General Liability Adjuster - REMOTE Location: San Diego, CA, US Requisition ID: 1285 Job Description: Salary Range:$90,000.00 To $105,000.00 Annually Job Posting: General Liability Adjuster - Remote Company: K2 Claims Services, LLC – A subsidiary of K2 Insurance Services Location: Remote (with travel for meetings, training, or trials as necessary) Position Type: Full-time About the Role K2 Claims Services, LLC ("K2 Claims") is actively seeking a motivated General Liability Adjuster with experience handling both commercial and personal lines’ liability claims. As a third-party administrator (TPA), K2 Claims services specialty programs across property, general liability, auto, professional liability, and workers’ compensation. This is an opportunity to join a well-established, growing company and contribute to building a world-class TPA. Key Responsibilities - Claim Handling: Manage claims in strict accordance with state-specific insurance regulations and K2 Claims' Best Practices. - Investigation: Verify facts of loss by obtaining statements, analyzing documents, and evaluating damages. - Diverse Caseload: Manage a broad spectrum of claims ranging from low exposure to complex losses, including dog bites, slip/falls, wrongful evictions, and general business disputes. - Litigation Management: Oversee litigated cases, including referring to counsel, establishing litigation plans and budgets, and providing settlement authority. - Coverage Analysis: Analyze policy coverage and draft detailed reservation of rights and/or coverage declination letters. - Large Loss Reporting: Prepare comprehensive reports for senior management and clients regarding claim status, recommended reserves, and strategic plans of action. - Negotiation: Effectively negotiate settlements within assigned authority. - Risk Evaluation: Analyze risk transfer options and determine insurance priority. - Referrals: Identify and refer appropriate claims to subrogation or the Special Investigation Unit (SIU). Qualifications - Experience: 8+ years of commercial and personal lines liability experience is ideal, with a minimum requirement of 5+ years in commercial and homeowner liability claims. - Industry Background: Previous experience in a TPA or insurance carrier environment handling diverse programs. - Licensing: Ability to obtain and maintain all required state adjuster licenses. A California adjuster’s license is preferred. - Education: Bachelor’s Degree is preferred. - Technical Proficiency: Skilled in Microsoft Word, Excel, and Outlook. - Communication: Excellent verbal and written communication skills with a dedicated focus on customer service. - Travel: Must be flexible for occasional business travel for training, mediations, and/or trials. Why Join K2 Claims? - Medical, dental, and vision coverage with no waiting period. - Competitive base salary plus a bonus plan. - 401(k) with employer match. - Generous paid time off, available starting in your first year. - A collaborative team environment within a growing company. Apply Today If you’re ready to join a growing, fast-paced claims organization and make an immediate impact, we’d love to hear from you. Salary Range: $90,000-$105,000 USD/Per Year

• Learn the fundamentals of insurance underwriting. • Work on Cyber, Employment Practices, and Garage Package quotes. • Assist in reviewing applications, assessing risks, and preparing quotes. • Learn how to build relationships with brokers and support business development. • Develop a data-driven project to assist in underwriting decisions.

• Manage and grow producer relationships in target states • Conduct outbound calls to new and existing partners • Prospect and onboard new distribution partners • Promote Aegis products and brand awareness • Collaborate internally to support growth initiatives • Gather market and competitor insights • Support partner onboarding, training and activation • Assist with digital marketing, email management, and social media • Support team projects and occasional travel for events

• Translate business requirements into actionable user stories, acceptance criteria, and/or technical specifications for development teams. • Serve as the subject matter expert for insurance technology-related matters (policy admin systems, portals, raters, etc.), demonstrating a strong grasp of insurance industry dynamics, underwriting guidelines, and regulatory requirements. • Work closely with (internal & external) development teams to ensure timely delivery of features, enhancements, and bug fixes, while maintaining a balance between scope, schedule, and quality. • Work in a variety of Policy Administration Systems supporting the systems that our divisions utilize. • Conduct thorough initial testing of developed features to validate functionality, compliance, and user experience, providing feedback for iterative improvements.

• Adhering to state-specific regulations and K2 Claims’ Best Practices • Managing a range of liability claims, from straightforward to complex, such as dog bites, slip/falls, and general business disputes • Conducting thorough investigations, including obtaining statements and analyzing relevant documents • Negotiating settlements within designated authority • Assessing risk transfer options and insurance priorities • Handling time-sensitive demands and lawsuits efficiently • Initiating subrogation and/or SIU referrals • Drafting detailed large loss reports for senior management and clients • Analyzing coverage and drafting reservation of rights or coverage declination letters • Overseeing litigated cases, including engaging counsel, establishing legal budgets, and providing settlement authority • Obtaining and maintaining adjuster licenses • Occasional travel for training, mediations, and trials

• Develop, optimize, and maintain complex SQL queries, views, and python-based notebooks • Build and support ELT data pipelines from structured and unstructured data sources • Work with Databricks to source data from relational databases to store, retrieve, and transform data efficiently • Collaborate with analysts and stakeholders to interpret business requirements, translate them into efficient data models, and build scalable SQL logic that supports analytics, reporting, and downstream consumption • Support production workloads, including triaging failed jobs, root-cause analysis, and implementing long‑term stability improvements • Use Azure DevOps for source control, build and release pipelines, and CI/CD workflows • Maintain and expand Infrastructure as Code (IaC) to support consistent, repeatable environment provisioning and configuration • Contribute to the enhancement, optimization, and ongoing maintenance of existing CI/CD pipelines • Support deployment and release processes across development and production environments • Create, maintain, and update environment and release documentation, including deployment notes, pipeline changes, and release announcements • Partner with data engineers and analysts to understand data requirements • Document data and release pipelines, database structures, and operational processes • Participate in agile ceremonies such as sprint planning and daily standups • Ensure high‑quality delivery by following established engineering standards and contributing to the continuous improvement of workflows • Contribute to knowledge sharing by updating internal documentation and code as systems evolve • Assist with incident triage, troubleshooting, and post‑release validation under guidance from senior team members