JVS Boston

CANDIDATE LOCATION: You must be located in MA/ME/NH/RI ABOUT JVS: JVS is a non-profit, non-sectarian agency. Our mission is to empower individuals from diverse communities to find employment and build careers; and to partner with employers to hire, develop and retain productive workforces. JVS provides a broad range of services including adult education, skills training, job readiness training, job placement and support, and access to post-secondary education. JVS assists employers in their search for well-qualified job applicants and their initiatives to upgrade the skills of their incumbent workforce. DEPARTMENT OVERVIEW: The Employer Engagement Business Services Division provides clients with the English and job readiness skills necessary for economic advancement. Business Services partners closely with employers to design and deliver workforce development programs at the employer’s site, with the two-fold goal of helping lower-skilled employees perform their jobs more effectively and advance to higher-paying jobs, while helping their employers develop, retain and advance their front-line workers. Courses are delivered to working adults at various employer sites, or remotely via Zoom and WhatsApp. POSITION SUMMARY: The instructor’s charge is to plan and implement English classes that will improve the employees’ language and or other career building skills within their current position and assist them to grow within their organization. Under the direction of the Business Services Managers, the Instructor develops and modifies contextualized curriculum and daily lesson plans for ESOL classes, delivers training to participants, evaluates progress and skill attainment of individual participants on a scheduled basis, tracks outcomes, creates documents for submission to their supervisor, funders or evaluators, and attends strategic team meetings both in the Employer Engagement Business Services division as well as agency wide meetings. Time: Morning and/or Evening Availability desired, 6-12 hours per week; hours include 1:1 planning time. ESSENTIAL JOB FUNCTIONS: Delivery of Services: · Take ownership of the instructor role as leader both in and outside the classroom. · Develop and modify curriculum based on the needs of both the students and employers. · Submit a course description at the beginning of each cycle which outlines the topics to be covered in the class. · Follow the course description and outline of topics for each class. · Deliver all subject matter outlined in the curriculum with the goal of ensuring that students obtain the predetermined outcomes (skills). · Incorporate organizational and workplace materials into the curriculum as appropriate. · Develop daily lesson plans that engage and retain the learners in the classroom and upload these plans in advance. · Create emergency lesson plans and submit these plans to supervisor at the beginning of each active cycle. · Be flexible to individual learning styles and set appropriate limits to ensure all students have an equal opportunity to learn. · Assist students in areas of difficulty and provide additional assignments for students who will benefit from extra work. · Assign, edit and correct student work in a timely and ongoing basis. · Evaluate student progress on a regular basis, providing students with feedback regarding performance in class and any obstacles that may be impeding progress. · Manage tasks for classroom volunteers. · Generate strategy and solutions in response to unforeseen change, setbacks, and challenges. Accountability and results focused: · Meet employer partner goals and outcomes, as well as establish, track and meet program dashboard indicators. (Employee retention and satisfaction, employer partner satisfaction). · Provide assistance with assessment, enrollment, delivery of services, pre/post testing with the goal of ensuring that clients obtain their predetermined goals. · Assist with planning and implementation of changes in the program, curriculum, or instruction. · Assist with planning and implementation of celebration ceremonies. · Collaborate and communicate regularly with their Supervisor to ensure smooth delivery of services. · Track outcomes and assist with reports for funders and or evaluators. Builds relationships, collaboration and teamwork: · Establish relationships with key employer staff and work collaboratively in a structured and on-going manner. · Support the mission and philosophy of the JVS both internally and outside the agency · Work collaboratively with and encourage collaboration between team members to ensure performance goals for departments are met. · Attend and actively participate in staff meetings and team-based projects. · Work collaboratively across JVS departments to assist in the building and implementation of cross-departmental processes. · Perform other duties as requested. Administrative/Communication: · Communicate directly with students via WhatsApp application · Communicate with supervisor as directed for attendance and enrollment. · Communicate with supervisor regarding any concerns that may impact the student’s progress in the classroom or success of the program. · Demonstrate strong communication skills and a highly professional presence. · Highly professional presence and communication skills are a must, as the instructor will be representing JVS off site at employers, and will need to maintain good relationships with our employer partners · Perform other duties as requested. MINIMUM SKILLS AND QUALIFICATIONS: · Demonstrated ability to teach, motivate, and relate to adult learners · Excellent presentation, facilitation, and classroom management skills · 2 or more years of ESOL teaching experience with adults preferred · Knowledge of adult learning theory · Interpersonal, communication and organizational skills · Strong written and oral communication skills · Presentation and facilitation skills · Strong Microsoft Office Suite skills · Ability to deal tactfully and effectively with a diverse group of clients at all levels of the organization · Ability to work as part of a team as well as independently EDUCATION REQUIRED: · BS or BA in Education or related field preferred · TESOL/TEFL/CELTA certificate preferred · 3 plus years directly related experience; or certificate/associates degree and 2 years of related experience. $30 - $35 an hour This is a 12 -16 - Week Contract. Interview process will have a short instructional demo component.

About Us: JVS is a non-profit, non-sectarian agency. Our mission is to empower individuals from diverse communities to find employment and build careers and to partner with employers to hire, develop and retain productive workforces. JVS provides a broad range of services including adult education, skills training, job readiness training, job placement and support, and access to post-secondary education. JVS assists employers in their search for well-qualified job applicants and their initiatives to upgrade the skills of their incumbent workforce. About the Opportunity: Under the direction of the Lead Career Coach, the Outreach and Community Partnership Specialist (OCPS) is responsible for cultivating and maintaining relationships with community partners and engaging with members of our target communities with a dual goal of recruiting for JVS programs and creating strategic partnerships with organizations that provide social services needed by our participants. This position focuses primarily on outreach and partnership development, including representing JVS at job and skills training fairs, other tabling opportunities, and community events. The role also includes barrier removal support, helping individuals navigate challenges such as food insecurity, housing instability, childcare access, and utility costs. In addition to partnerships, the OCPS will build knowledge and resources to connect coaches and clients to the services they need to remove barriers to successful program participation and completion. The Outreach and Community Partnership Specialist manages a portfolio of partnerships and works to increase the organizations’ involvement with JVS in the form of referrals to JVS programs. They also work directly with JVS coaches and clients to connect them with the barrier removal services that they seek. Essential Functions, Skills and Knowledge Builds Relationships, Collaboration and Teamwork: · Build and maintain strong relationships with community-based organizations (CBOs), local government organizations, and other partners to support outreach and recruitment efforts. · Serve as the primary point of contact for outreach partners through regular communication (e.g., meetings, calls, emails) and active participation in community events. · Represent JVS at job fairs, skills training fairs, and other public events by staffing tables, distributing program materials and swag, assisting potential clients with the Universal Intake Form, and answering questions about JVS services, including regular evening and weekend events. · Deliver presentations at CBOs, schools, and community gatherings to promote JVS programs and build awareness of available services. · Collaborate with coaches and program teams to identify outreach needs and develop strategies for engaging new partners and communities. · Stay up to date on JVS programs, and seek out feedback from program teams to aid in developing new partnerships and improving referral systems · Maintain reciprocal referral relationships with community partners who provide needed services and serve populations aligned with JVS’s recruitment needs. · Connect coaches and clients to resources and partner organizations, occasionally working 1:1 with clients to help with barrier removal. · Promote the mission and values of JVS in all external interactions and represent the agency with professionalism and enthusiasm. · Work effectively with other programs and administrative staff to coordinate outreach efforts and share insights. Accountability and Results Focused: · Troubleshoot unsuccessful referrals and make system adjustments when possible. · Seek out and develop new partners for emerging service needs. · Ensure all key data is entered into relevant data tracking systems is accurate and complete. · Generate strategy and solutions in response to unforeseen and planned changes, setbacks, and challenges. Administrative/Communication: · All partner organizations, including their contacts, and all interactions with them are entered into Salesforce within 48 hours. · Using provided rubric, all partner organizations are leveled and ideas of how to move partners up a level are shared with Lead Career Coach. · Communicate regularly with coaches about open barrier removal cases, and track all interactions in Salesforce. · Communicate effectively verbally and in writing with compassion and professionalism. · Participate in meetings, in-service training, team-based projects, committees. · Communicate regularly with Supervisor to ensure smooth delivery of services. · Exercise discretion in handling confidential information. · Perform other duties as assigned or requested. Education and Experience Required · Bachelor’s Degree in Communications, Business/Marketing, Human Resources, Human services, social work, Education, or related field, or equivalent (4 years) experience · 1-3+ years of community engagement experience, ideally in the Greater Boston area · Bilingual, bicultural preferred · Flexible evening and weekend availability (1-3 evenings or weekend days/week) required · Working knowledge of adult education, social service and/or workforce development organizations in the Greater Boston area preferred · Excellent relationship building skills, including the ability to interact with a diverse range of colleagues · Excellent customer service skills and ability to interact with and assist a multi-cultural customer base, including those with low levels of English proficiency and limited educational backgrounds · Demonstrated success in partnership building · Demonstrated success in performance tracking, maintaining a contact database, or similar · Proficiency in Microsoft 365 suite · Ability to work independently and as part of a team Competencies · Accountability and Results Focused · Adapting to Change · Building Relationship, Collaboration and Teamwork · Cultural Competency and Respect · Communication Skills · Initiative · Planning and Organizing · Promotes External Relations · Provides Exceptional Customer Service Position Type and Expected Hours of Work Regular local travel (1-3 days/week) is expected. Flexible evening and weekend availability required. Remote work eligible on days with no in-person events. Work Environment This job operates in an office and professional environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets. This job will regularly be required to travel to partner organizations and community events in the Greater Boston Area Physical Demands · Sitting · Standing · Speaking · Attendance · Carrying up to 15 pounds Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. JVS is an Equal Employment Opportunity Employer. Qualified minorities, women, veterans, sexual orientation, and people with disabilities are encouraged to apply. Reasonable accommodations may be made to enable individuals with disabilities to perform $47,000 - $52,000 a year Please submit a cover letter with your application. Please be sure to include a cover letter with your submission.