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3 Jobs
Role Description We are looking for a Technical Support Specialist (SQL / Tech) to support professional users with technical and data-related inquiries. In this role, you will work closely with customers to troubleshoot issues, analyze data, and provide solutions related to system usage, integrations, and reporting. This position is ideal for candidates with a strong technical mindset, SQL knowledge, and a passion for problem-solving in a SaaS or technology-driven environment. Key Responsibilities - Provide technical support to customers via ticketing systems, email, or chat - Troubleshoot system, data, and integration-related issues - Use SQL to analyze databases and identify root causes of issues - Collaborate with product, engineering, and internal support teams - Clearly document issues, investigations, and solutions - Guide users on best practices and system functionality - Ensure high customer satisfaction through timely and accurate support Qualifications - Fluency in French and strong command of English (B2+) - Solid experience with SQL and relational databases - Background in technical support, IT, or SaaS environments - Strong analytical and problem-solving skills - Ability to work independently in a remote setting - Excellent communication skills with a customer-focused mindset - Experience with accounting or financial software is a plus Requirements - Full remote role from anywhere in mainland Portugal - No relocation support provided - Competitive monthly salary - Stable, long-term project in a tech-driven environment - Occasional on-site collaboration (once per quarter)
Role Description We are looking for a motivated Translation Specialist to join an international team in Portugal. This opportunity is ideal for candidates who are fluent in Ukrainian and English and have previous experience in translation, localization, content adaptation, or language-related services. You will work with written materials, ensure linguistic accuracy, maintain quality standards, and support communication across different markets. Important: - Only local candidates with the required language skills will be considered. - Candidates must already hold EU citizenship, a valid work permit, residency authorization, or legal authorization to work in Portugal. - No visa sponsorship is available. - Remote opportunities, if offered, also require candidates to reside in the job location country. Responsibilities - Translate and adapt content from English into Ukrainian and from Ukrainian into English. - Ensure accuracy, consistency, grammar, spelling, and tone across all materials. - Review translated documents and perform quality checks. - Follow language guidelines, terminology databases, and internal standards. - Work with digital tools and translation platforms. - Collaborate with internal departments to clarify terminology and context. - Maintain confidentiality and data protection standards. - Deliver projects within deadlines while maintaining high-quality results. - Support content localization initiatives for different audiences. - Assist with editing, proofreading, and linguistic validation tasks. - Participate in quality improvement activities and feedback sessions. - Help maintain translation memories and language resources. Qualifications - C1 English language skills. - B2 or higher Ukrainian language skills. - Minimum 1 year of experience in translation, localization, content review, language services, customer support with translation duties, or a similar role. - Excellent written communication skills. - Strong attention to detail and quality. - Ability to manage multiple tasks and deadlines. - Familiarity with digital tools and online platforms. - Professional attitude and teamwork skills. - Ability to work independently when required. - Good organizational and time-management skills. Benefits - Relocation support for eligible candidates. - International and multicultural work environment. - Professional training and onboarding. - Career growth opportunities. - Modern workplace and supportive management. - Opportunity to work with global content and international teams. - Long-term career development possibilities. - Inclusive and collaborative culture. - Recognition for strong performance and contribution. - Dynamic environment where your language skills make a real impact. Eligibility - Applicants must hold one of the following: - EU Citizenship and active passport, or - Valid residency authorization, or - Valid work permit allowing employment in Portugal. - No visa sponsorship is available. - Only candidates currently located in Portugal or legally authorized to work in Portugal will be considered.
Role Description Are you a passionate Hebrew speaker with an affinity for travel and customer service? This is your opportunity for an exciting career and travel experience as a Travel Advisor. We are looking for a dedicated professional ready to work entirely remotely from anywhere, providing top-tier service to Hebrew-speaking customers for a leading global travel platform. In this role, you will be the trusted point of contact for customers needing assistance with bookings, changes, and general inquiries. Your role is crucial to customer satisfaction in the Hebrew market. You will handle complex inquiries with empathy and precision, with your fluent Hebrew language skills ensuring every interaction is of the highest quality. The bonus for this position underscores the importance of your commitment. If you value the flexibility of remote work and wish to support the Israeli market with your expertise, apply now. Qualifications - Fluency in Hebrew and English: Native or near-native fluency in the Hebrew language (written and verbal) is mandatory. English is required for internal communication and training. - Experience: You must have at least 6 months of experience in customer service, travel consulting, or a similar customer-facing role. - Remote Work: Proven ability to succeed in a remote work environment. - Customer Focus: Excellent interpersonal skills and the ability to handle complex situations with patience and professionalism. Requirements - Hebrew Consultation: Offer comprehensive support and advice to Hebrew-speaking customers regarding bookings, cancellations, payments, and general travel experience inquiries. - Problem Resolution: Resolve customer issues quickly and efficiently, combining empathy with analytical skills. - Quality Standards: Uphold high global service and communication standards. - Administrative Tasks: Carefully manage customer data and booking details within internal systems. - Product Knowledge: Build deep knowledge of the travel platform and the services offered. Benefits - Welcome Bonus: One-time welcome bonus for this advisory role. - Financial Support: Receive a 300 BGN monthly rental allowance. - Start-up Assistance: Get a 150 BGN flight reimbursement. - Administrative Aid: Obtain real estate administrative assistance. - Work Model: Full flexibility of remote work.