Jitsu

Role Description Jitsu is hiring a Manager, Carrier Operations and Capacity Procurement to own and scale transportation capacity across our First and Middle Mile network. This is not a maintenance role. We need a builder. You will be responsible for securing, optimizing, and strategically developing carrier capacity to support network expansion, fluctuating volumes, and aggressive client growth targets. If you thrive in freight market volatility, understand carrier economics, and can build dense, competitive lane networks — this role is for you. - Develop and execute the capacity procurement strategy across First and Middle Mile operations - Build and maintain a dense, competitive carrier network across all priority lanes - Lead carrier RFP events end-to-end — design, bid analysis, award decisions, and onboarding - Forecast future capacity needs based on volume projections and proactively secure dedicated capacity ahead of demand - Negotiate carrier contracts with focus on rate structure, fuel surcharge mechanism, accessorials, volume commitments, service guarantees, and termination terms - Develop and maintain strategic carrier relationships at the senior level; serve as the primary carrier-facing point of contact - Own carrier performance metrics covering cost, commitment, visibility, and reliability - Source, onboard, and ensure ongoing compliance for all carriers in coordination with risk and compliance teams - Ensure carriers meet safety and regulatory requirements (DOT, FMCSA) - Lead digital visibility adoption across the carrier base — API integrations, ELD connectivity, and driver app tooling - Partner with Sales and Account Management to provide accurate carrier capacity liquidity intelligence - Communicate freight market conditions to internal stakeholders to inform pricing, commitments, and client conversations - Identify and resolve capacity-related operational issues and bottlenecks - Identify and execute cost-saving opportunities through negotiation, lane consolidation, and capacity mix optimization Qualifications - 5+ years of transportation procurement or carrier management experience - Strong understanding of first and middle mile linehaul operations - Proven success negotiating carrier contracts in dynamic freight markets - Experience forecasting capacity needs and managing seasonal volatility - Deep familiarity with transportation management systems and carrier compliance platforms - Working knowledge of DOT and FMCSA regulations - Ability to translate freight market conditions into commercial strategy - Strong relationship-building skills with carriers and cross-functional teams Compensation The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonuses, equity, or commissions. California CPRA Policy For California residents, please see our CPRA policy regarding our data collection practices: https://www.gojitsu.com/cpra-policy-work

Role Description - Own key parts of the DevOps effort for a global engineering team and a platform supporting millions of transactions per day — and more than doubling annually. - Drive improvement across our development process and tooling: source control, build, test, packaging, release, and deployment. - Drive improvement in our infrastructure configuration, management, and cost efficiency. - Drive enhancement of monitoring and observability across all infrastructure and services, for both availability and performance. - Partner with other technical leaders to improve our architecture’s maintainability, scalability, and resilience. - Serve as a technical lead to software and DevOps engineers on development and operations practices. - Partner with other technical leaders to strengthen our information security posture. - Contribute to the team’s development and operations standards and processes. Qualifications - Deep experience designing automated pipelines end to end — git-based source control and branching strategies, build and test automation (Jenkins, GitHub Actions, or similar), artifact and dependency management, and progressive, low-risk deployment patterns. - Strong, hands-on experience with Terraform (or similar) — reusable modules, state management, and managing multi-environment infrastructure (staging, beta, production) as code. - Experience operating a GitOps workflow with ArgoCD (or similar) as the source of truth for declarative, auditable deployments. - Strong experience building and operating cloud infrastructure at scale — compute, VPC networking, storage, message queues, serverless, DNS, load balancing, IAM, and logging. - Production experience running and operating Kubernetes at scale — cluster lifecycle and upgrades, workload scheduling and resource management, autoscaling (HPA/cluster/event-driven), networking and ingress, and diagnosing complex cluster issues. - Authoring, configuring, and maintaining Helm charts for templated, repeatable application deployments across environments. - Experience deploying, operating, and tuning a mix of data stores — relational (PostgreSQL / CloudSQL), NoSQL document (MongoDB), wide-column (Cassandra), and cache (Redis) — including replication, backups, scaling, and performance troubleshooting. - Demonstrated track record deploying and monitoring large-scale, mission-critical services — defining SLIs/SLOs, building actionable alerting, and driving incident response and blameless post-mortems. - Solid grounding in cloud and infrastructure security — IAM, secrets management, network policy, and supply-chain hygiene. - Bonus: Java application release engineering. Requirements - Great communication and documentation skills. - An obsession with automation and a desire to leave things better than you found them. - A customer-first mindset and strong attention to detail. - 5+ years as a DevOps or Site Reliability Engineer. - Bonus: A sense of humor. Benefits - Be part of a well-funded, fast-growing company tackling complex, relevant challenges in sustainable last-mile delivery. - Competitive compensation and equity incentives. - Health, vision, and dental insurance. - 401(k) plan. - Flexible time off. - 100% remote — open to candidates across the U.S. - Compensation: The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonuses, equity, or commissions.