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Title: Social Media Coordinator & AI Content Creator Hybrid Marketing Full time Miami, Florida, United States Job Description: Jiffy.com is seeking a AI Social Media Coordinator & Content Creator who feels completely at home in front of the camera and loves bringing ideas to life through short-form content. Working directly with our CEO, we are seeking a AI-Native Social Media Content Creator who feels completely at home on camera and inside AI tools like ChatGPT, Claude, Midjourney, and Runway. This role is designed for a high-velocity creator who ships daily, understands prompt engineering, and knows how to turn product, culture, and internet trends into viral short-form narratives. This is an ideal role for someone who thrives in a fast-moving creative environment and knows how to make content that stops the scroll. This role follows a hybrid work model with a requirement of a minimum of three (3) days per week onsite. Employees should expect to work regularly from the Miami office to support collaboration and business needs. The total compensation for this role is expected to range from $70,000 to $90,000 per year. Actual compensation will be based on a variety of factors, including skills, experience, qualifications, and overall fit for the role. Key Responsibilities - Serve as on-camera talent for Jiffy’s short-form content, including IG Reels, TikToks, LinkedIn videos, tutorials, product demos, and trend-driven formats. - Concept, script, shoot, and edit short-form videos from start to finish with a daily shipping cadence. - Use AI tools (ChatGPT, Claude, Midjourney, Runway, and similar) to accelerate scripting, ideation, visualization, and editing workflows. - Apply strong prompt engineering skills to rapidly iterate hooks, formats, scripts, and creative angles. - Turn product launches, customer stories, and internal culture into engaging, platform-native narratives. - Support social media planning, including campaign brainstorming, content mapping, and trend integration. - Identify and act on platform trends quickly, adapting them to Jiffy’s voice within hours, not days. - Source, vet, and collaborate with UGC creators and influencers for both organic and paid partnerships. - Repurpose high-performing UGC into repeatable creative frameworks. - Assist with copywriting for captions, content descriptions, and occasional blog or landing page content. - Build lightweight visual assets using tools like Figma or Canva when needed. - Analyze content performance and iterate creative based on engagement, retention, and conversion insights. Requirements Basic Qualifications - 3–5+ years of experience in social media, content creation, or digital marketing. - Extremely comfortable on camera and confident creating direct-to-camera content. - Proven experience conceptualizing, filming, and editing short-form video content independently. - Hands-on experience with AI tools such as ChatGPT, Claude, Midjourney, Runway, or similar platforms. - Demonstrated understanding of prompt engineering and iterative AI workflows. - Strong understanding of TikTok, Instagram, and LinkedIn short-form best practices. - Experience with short-form editing tools (CapCut, Premiere, Adobe Express, or similar). - Excellent written communication skills with the ability to write engaging, platform-native copy. - Highly organized, self-directed, and comfortable working in a fast-paced, iterative environment. - No degree required — portfolio, creative instincts, and shipping velocity matter most. Preferred Qualifications - Experience appearing professionally on behalf of a brand as on-camera talent. - Track record of shipping daily or high-frequency content. - Experience using AI video tools to meaningfully reduce production time. - Familiarity with ecommerce, creator economy, crafting/maker communities, or DIY education. - Basic understanding of paid social and how creative impacts performance. - Ability to analyze content metrics and translate insights into new creative tests. - Strong eye for storytelling, pacing, retention loops, and viral structure. - Experience building recurring content series that drive daily engagement. Why You Will Love Working At Jiffy - Opportunity to grow company market share through innovation in the rapidly evolving e-commerce, AI, and image processing space. - Thrive in a collaborative, high-growth environment where your ideas directly influence how Jiffy evolves as a leading e-commerce destination. - High visibility and influence in solving complex problems and delivering cutting edge solutions resulting in direct impact on Jiffy’s seamless customer experience. - Access to career development opportunities in a company that invests deeply in professional growth. Benefits What We Offer - Compensation & Growth: Competitive salary, equity opportunities, and performance-based bonuses. - Comprehensive Benefits: Full medical, dental, and vision coverage, with a portion of premiums paid by Jiffy. - Retirement Planning: 401(k) - Wellness Support: Annual wellness benefits to help you stay healthy and balanced. - Tools for Success: Choice of MacBook or PC laptop, plus equipment for your home office setup. - Perks & Extras: Annual credit of $200 to use on our website plus more team merch drops than you will know what to do with! - Professional Development: Annual stipend to support your learning and career growth. EEO Jiffy is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. Jiffy considers qualified applicants with criminal histories, consistent with applicable federal, state and local law.

Title: Social Media Coordinator / AI Content Creator Location: Miami, Florida, United States Type: Full-time Workplace: Hybrid remote Job Description: Jiffy.com is seeking a AI Social Media Coordinator & Content Creator who feels completely at home in front of the camera and loves bringing ideas to life through short-form content. Working directly with our CEO, we are seeking a AI-Native Social Media Content Creator who feels completely at home on camera and inside AI tools like ChatGPT, Claude, Midjourney, and Runway. This role is designed for a high-velocity creator who ships daily, understands prompt engineering, and knows how to turn product, culture, and internet trends into viral short-form narratives. This is an ideal role for someone who thrives in a fast-moving creative environment and knows how to make content that stops the scroll. This role follows a hybrid work model with a requirement of a minimum of three (3) days per week onsite. Employees should expect to work regularly from the Miami office to support collaboration and business needs. The total compensation for this role is expected to range from $70,000 to $90,000 per year. Actual compensation will be based on a variety of factors, including skills, experience, qualifications, and overall fit for the role. Key Responsibilities - Serve as on-camera talent for Jiffy’s short-form content, including IG Reels, TikToks, LinkedIn videos, tutorials, product demos, and trend-driven formats. - Concept, script, shoot, and edit short-form videos from start to finish with a daily shipping cadence. - Use AI tools (ChatGPT, Claude, Midjourney, Runway, and similar) to accelerate scripting, ideation, visualization, and editing workflows. - Apply strong prompt engineering skills to rapidly iterate hooks, formats, scripts, and creative angles. - Turn product launches, customer stories, and internal culture into engaging, platform-native narratives. - Support social media planning, including campaign brainstorming, content mapping, and trend integration. - Identify and act on platform trends quickly, adapting them to Jiffy’s voice within hours, not days. - Source, vet, and collaborate with UGC creators and influencers for both organic and paid partnerships. - Repurpose high-performing UGC into repeatable creative frameworks. - Assist with copywriting for captions, content descriptions, and occasional blog or landing page content. - Build lightweight visual assets using tools like Figma or Canva when needed. - Analyze content performance and iterate creative based on engagement, retention, and conversion insights. Requirements Basic Qualifications - 3–5+ years of experience in social media, content creation, or digital marketing. - Extremely comfortable on camera and confident creating direct-to-camera content. - Proven experience conceptualizing, filming, and editing short-form video content independently. - Hands-on experience with AI tools such as ChatGPT, Claude, Midjourney, Runway, or similar platforms. - Demonstrated understanding of prompt engineering and iterative AI workflows. - Strong understanding of TikTok, Instagram, and LinkedIn short-form best practices. - Experience with short-form editing tools (CapCut, Premiere, Adobe Express, or similar). - Excellent written communication skills with the ability to write engaging, platform-native copy. - Highly organized, self-directed, and comfortable working in a fast-paced, iterative environment. - No degree required — portfolio, creative instincts, and shipping velocity matter most. Preferred Qualifications - Experience appearing professionally on behalf of a brand as on-camera talent. - Track record of shipping daily or high-frequency content. - Experience using AI video tools to meaningfully reduce production time. - Familiarity with ecommerce, creator economy, crafting/maker communities, or DIY education. - Basic understanding of paid social and how creative impacts performance. - Ability to analyze content metrics and translate insights into new creative tests. - Strong eye for storytelling, pacing, retention loops, and viral structure. - Experience building recurring content series that drive daily engagement. Why You Will Love Working At Jiffy - Opportunity to grow company market share through innovation in the rapidly evolving e-commerce, AI, and image processing space. - Thrive in a collaborative, high-growth environment where your ideas directly influence how Jiffy evolves as a leading e-commerce destination. - High visibility and influence in solving complex problems and delivering cutting edge solutions resulting in direct impact on Jiffy’s seamless customer experience. - Access to career development opportunities in a company that invests deeply in professional growth Benefits What We Offer - Compensation & Growth: Competitive salary, equity opportunities, and performance-based bonuses. - Comprehensive Benefits: Full medical, dental, and vision coverage, with a portion of premiums paid by Jiffy. - Retirement Planning: 401(k) - Wellness Support: Annual wellness benefits to help you stay healthy and balanced. - Tools for Success: Choice of MacBook or PC laptop, plus equipment for your home office setup. - Perks & Extras: Annual credit of $200 to use on our website plus more team merch drops than you will know what to do with! - Professional Development: Annual stipend to support your learning and career growth. EEO Jiffy is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. Jiffy considers qualified applicants with criminal histories, consistent with applicable federal, state and local law.

• Own and improve Jiffy’s product analytics foundation, with Mixpanel as the primary tool for funnels, conversion analysis, and experimentation insights. • Lead event tracking standardization by defining a clean, consistent taxonomy, naming conventions, and event governance practices. • Drive completion of the Rudderstack migration by building detailed tracking specifications and partnering with engineering teams on implementation. • Ensure events can be tied historically where possible, enabling reliable trend analysis over time. • Build and maintain clear conversion funnels and key customer journeys across the ecommerce experience. • Support A/B testing and product experimentation by providing trusted measurement frameworks and analysis. • Enable self-service analytics for product and UX teams, reducing dependency on ad-hoc SQL and one-off reporting. • Partner cross-functionally with Product, Engineering, and Design to ensure analytics is actionable, adopted, and embedded into product development workflows. • When needed, combine behavioral insights with broader business reporting using tools such as Hex.

• Own marketing measurement and performance reporting across channels including Google Ads, Meta, email, and affiliates. • Build scalable, executive-ready dashboards (primarily in Hex) that track ROI, CAC, LTV, payback period, and campaign performance across business lines. • Improve attribution and campaign performance visibility beyond basic first/last touch approaches, ensuring marketing reporting ties back reliably to orders and revenue. • Partner directly with channel owners to identify the right metrics, extract key fields from marketing platforms, and create consistent reporting foundations. • Lead performance optimization efforts for priority channels, with Google Ads as the primary initial focus. • Design and analyze incrementality and lift testing approaches (starting with geo lift studies) to measure true marketing impact. • Support faster campaign iteration through structured post-campaign analysis and ongoing performance insights. • Bring strong metric governance and discipline to ensure marketing teams and leadership can confidently act on performance data. • Communicate clearly with executives and stakeholders, including the ability to push back on misleading attribution signals.

• Book high-quality discovery meetings that convert into first orders • Maintain a strong signal-to-noise ratio in the AE pipeline • Consistently act on inbound and outbound opportunities within minutes • Provide weekly insights that improve targeting, messaging, and margin outcomes • Strategic Outbound Execution: Drive high-volume, multi-channel outbound campaigns (cold calling, targeted email, and LinkedIn) to source net-new mid-market customers. • Account Intelligence & Mapping: Conduct deep-dive research into high-value promotional product distributors and enterprise accounts. • Qualified Handoffs: You will qualify interest, confirm fit, and create urgency — then execute a clean, timely handoff to the Partnership Manager once buying intent and timeline are clear. • High-Urgency "Speed to Lead": Monitor real-time intent signals and act with extreme urgency. • Cross-Functional Tag-Teaming: Work in lockstep with a pod of Partnership Managers to execute account-based marketing (ABM) strategies. • Market Feedback & Analysis: Leverage AI and CRM data to identify trends in customer objections and market shifts.

• Assess, optimize, implement and continuously improve our digital marketing strategy including paid search, SEO, display, email, retargeting, paid social etc. • Drive monthly planning & forecasting of the impact of programmatic marketing budget and manage tightly to define CAC and volume targets, with daily, weekly and monthly reporting against KPIs and market trends & insights. • Identify, prioritize and lead real-time, iterative marketing campaign optimization efforts while automating marketing operations to improve funnel efficiency. • Continuously expand the portfolio of digital marketing tech stack in order to automate reporting, analytics, and experimentation. • Work with our Data Science team to build marketing performance data and reporting structures and execute marketing-related technology tasks such as customer segmentation and audience building for effective targeting, attribution etc. • Explore and implement new partnerships to expand the reach and impact of marketing initiatives and maintain strong relationships with external traffic generators to drive quality traffic to our digital assets. • Work with marketing, product and creative teams to continuously improve and test new creative assets and landing pages. • Design and execute advanced incrementality and causal testing frameworks (geo splits, holdouts, MMM) to measure true channel contribution. • Partner with creative teams to build structured, data-informed creative testing systems at scale, feeding insights back into campaigns. • Translate performance metrics into P&L impact, collaborating with Finance to align on payback, margin, and contribution profit targets. • Integrate acquisition with lifecycle/CRM strategies, driving retention, cohort LTV growth, and reducing churn through automation and targeting. • Leverage light scripting, APIs, and marketing automation beyond native tools to push efficiency and innovation in campaign management.

• Own and evolve Jiffy’s lifecycle marketing strategy across email, SMS, and other owned channels. • Design and manage full-funnel lifecycle programs, including onboarding, activation, conversion, retention, reactivation, and win-back. • Build and optimize automated journeys using behavioral, transactional, and preference-based triggers. • Develop lifecycle messaging that educates, inspires, and supports creators and small business customers—not just discounts. • Partner with paid social, SEO, and content teams to align lifecycle efforts with acquisition and demand creation strategies. • Collaborate with product, merchandising, and analytics teams to ensure lifecycle messaging reflects inventory, promotions, and customer intent. • Own experimentation and testing across subject lines, messaging, offers, timing, and channel mix. • Analyze performance across lifecycle KPIs (conversion rate, repeat purchase rate, LTV, churn, engagement) and translate insights into action. • Maintain a strong cadence of reporting and communication to keep stakeholders aligned on performance and learnings. • Ensure best practices around deliverability, compliance, and customer experience.

This is not a typical Product Manager role. The Product Manager – Generalist will own product strategy, vision, and execution for critical initiatives spanning operational systems and core technology platforms. You’ll define roadmaps, drive product decisions, influence stakeholders, and build scalable solutions that impact multiple product lines and business functions. This role is ideal for a strategic thinker with strong technical fluency, operational experience, and curiosity for emerging technologies like machine learning and large-scale systems. You’ll balance short-term delivery with long-term platform evolution, and work with cross-functional teams including engineering, operations, data science, and executive leadership.

• Partner with internal teams (marketing, merchandising, analytics, legal/finance) to ensure accurate tracking, attribution, fraud prevention, and timely payments. • Own affiliate tooling and infrastructure (networks, tracking platforms, link/code attribution), and continuously improve measurement quality. • Analyze program performance and prove incrementality through testing, cohort analysis, and holdout experiments. • Optimize the program against core success metrics: CAC, payback period, LTV by cohort, content velocity, and assisted conversion lift. • Act as the internal subject-matter expert on creator economics, content-driven acquisition, and performance partnerships.

• Own and scale Jiffy’s paid social strategy across Meta (Facebook & Instagram), TikTok, YouTube, Pinterest, and emerging platforms. • Develop and execute full-funnel paid social campaigns that balance short-term performance with long-term demand creation. • Design campaign structures including audience segmentation, budgeting, testing frameworks, and scaling strategies. • Lead paid social creative strategy, partnering with internal teams and contributing directly to the development of static, UGC-style, and short-form video ads when needed. • Plan and execute structured testing across audiences, creative, messaging, and formats, translating learnings into repeatable growth. • Analyze performance using platform data and Excel, delivering clear insights and recommendations to improve efficiency and ROAS. • Own reporting and KPI tracking, identifying trends and opportunities across channels. • Collaborate cross-functionally with creative, product, merchandising, analytics, and lifecycle teams to align paid social with broader business goals. • Stay ahead of platform changes, algorithm shifts, and creative trends to keep Jiffy competitive and innovative. • Communicate performance, insights, and next steps clearly and proactively to internal stakeholders.