ITS - Internet Testing Systems

Internet Testing Systems (ITS) is seeking a Business Development Manager to join our team. REMOTE—US-only applicants will be accepted. No third-party resumes will be accepted. Salary : $100K About ITS: ITS is a well-established technology company specializing in secure, scalable platforms for high-stakes online assessments and certification programs. At ITS, we foster a culture of collaboration and teamwork, ensuring job satisfaction and personal success for each member of our team. Our unique environment offers unparalleled opportunities for skill enhancement and knowledge expansion. We believe in the joy of work, advocating for a fun and engaging workplace that prioritizes employee well-being and professional development over burnout. Join us at ITS, where we not only nurture talent but also celebrate it, creating a vibrant community of technology enthusiasts dedicated to shaping the future of digital assessment. The Business Development Manager plays a key role in driving new business growth by identifying, developing, and closing new business opportunities within all ITS market segments. This is a hands-on, full-cycle role requiring both strategic thinking and execution, offering the opportunity to directly impact ITS’s growth and how we continue to build and evolve our business development approach. The ideal candidate will embody the ITS brand, develop a strong understanding of ITS products and services, and engage in consultative conversations with prospective customers to identify needs and align solutions. They will take ownership of opportunities from initial outreach through close, exercising sound judgment in prioritizing and qualifying opportunities along the way. This role requires someone who can operate effectively across a broad set of responsibilities, prioritize independently, and drive progress with a high degree of ownership in a dynamic, evolving environment. The Successful Business Development Manager will: - Own and manage the entire sales cycle, from lead generation to opportunity close, while effectively tracking and reporting progress using CRM (Microsoft Dynamics). - Generate and qualify new sales leads for ITS core products via cold outreach, networking, and events, using research to guide strategy and identify growth opportunities. - Monitor industry trends, competitive landscape, and emerging technologies to identify new avenues for business growth. - Conduct needs assessments to understand customers' challenges and objectives, propose tailored solutions to address their unique requirements, and prioritize opportunities based on fit with ITS capabilities. - Develop a deep understanding of ITS solutions to lead early-stage discussions and demos, address customer questions independently, and engage subject-matter experts when appropriate. - Prepare and deliver compelling sales presentations, proposals, and product demonstrations to prospective customers, showcasing the value proposition of ITS software and services. - Collaborate cross-functionally and within the Sales and Marketing team to align sales strategies with market feedback, share insights, and collectively drive growth across all segments. - Prepare contract terms and pricing agreements, ensuring favorable outcomes for both the customer and ITS. - Stay informed about ITS’s product suite and advocate for enhancements to solutions, ensuring our solutions remain cutting-edge. - Develop and present compelling status updates for executive briefings internally as required, ensuring the content is strategically aligned with the interests and priorities of ITS senior leadership for informed decision-making. - Serve as a representative of ITS at key industry events and conferences, engaging with industry leaders, connecting with potential customers, and promoting our cutting-edge solutions. Core Skills: - Ability to quickly learn and confidently communicate complex products and solutions in a customer-facing context. - Strong consultative selling skills, including active listening, needs assessment, and value-based positioning. - Highly self-directed, with the ability to independently prioritize work, take initiative, and drive progress across multiple responsibilities. - Comfortable operating in a lean, evolving environment with a broad scope of ownership, including but not limited to lead generation, pipeline management & reporting, solutioning, proposal writing, opportunity close, and operational handoffs. - Strong organizational and management skills, with attention to detail and data discipline. - Strong written and verbal communication skills, including the ability to interpret customer needs and develop clear, compelling, and tailored presentations, proposals, and other customer-facing materials using available resources. - Strategic thinker with a results-oriented mindset and strong follow-through. - Sound judgment in evaluating opportunities, including the ability to qualify and disqualify effectively. - Ability to build and nurture client relationships, instilling trust and confidence with customers, and influencing key stakeholders at all levels of an organization. - A collaborative team player who actively contributes to a positive work culture and fosters teamwork.  Required Qualifications - Bachelor’s degree preferred or equivalent experience. - Experience in business development, sales, or a related role. Strong preference for experience selling technology solutions or SaaS products in a B2B environment. - Experience contributing to or managing opportunities through multiple stages of a sales process. - Proficiency in CRM software (e.g. Salesforce, Hubspot, Dynamics) and MS Office Suite (Word, Excel, PowerPoint) - Willingness to travel as needed to meet with clients and attend industry events. - Experience in assessment technology industry is strongly preferred. Benefits: - Remote and hybrid work options - Health, dental, vision, FSA, HSA, disability, and pet insurance - Traditional and Roth 401(k) - Company-paid life, STD, LTD - Student loan assistance - Tuition assistance and certification bonuses - Professional development - Dog-friendly office - Casual working environment - Annual costume contest - Charitable donation matching **** To be considered: - US applicants only - Direct applicants only – NO THIRD PARTIES    **** Internet Testing Systems is an Equal Opportunity Employer committed to hiring and retaining a diverse workforce. Employees must pass a background and credit check.

Internet Testing Systems (ITS) is seeking a Business Service Owner to join our team. REMOTE—US-only applicants will be accepted. No third-party resumes will be accepted. Salary: $100K About ITS: ITS is a rapidly growing technology company providing cutting-edge technology and quality service to the computer-based testing industry. Our clients are large credentialing and certification organizations in healthcare, law, education, and professional technology -- organizations that administer bar exams, medical board certifications, and professional licensing programs. We believe in strong team dynamics, job satisfaction, and making each team member successful. Because of our unique and leading-edge software environment, our employees typically experience a dramatic increase in their skills and knowledge. We believe that work should be fun and that a successful company needs to nurture its employees, not burn them out. The Successful Business Service Owner will: We are seeking a Service Line Owner who can connect market opportunity, customer need, and product execution. This role identifies growth opportunities within the domain, translates product direction into execution plans, and drives delivery outcomes. This role operates across leadership, business development, program management, software development, quality assurance, customer support, and front-end development. The role ensures that product direction is implemented correctly within the domain and that delivery aligns with customer and business needs. This role has authority over implementation decisions, domain-level trade-offs during development, and release readiness. What You'll Do: Business Strategy and Ownership - Contribute to product strategy based on domain insight and customer engagement - Identify market opportunities, customer segments, and areas for growth within the domain - Own domain-level planning, sequencing, and delivery aligned to the product roadmap - Partner with Sales and leadership on positioning, packaging, and pricing considerations - Monitor product performance, adoption, and client feedback to inform decisions - Be accountable for delivery outcomes, including adoption and client impact The Service Line Owner is expected to: - Be an expert on the domain, its users, and the workflows it supports - Conduct discovery with customers and internal stakeholders to understand workflows, constraints, and goals - Translate business objectives and customer input into domain plans, delivery priorities, and detailed specifications - Ensure solutions scale across programs and align with the broader product suite - Create detailed mockups, workflows, use cases, user stories, and functional specifications - Ensure behavior and interaction details align with product direction and the design system, in collaboration with Product and Front End - Work closely with software development and QA to ensure solutions are implemented correctly - Communicate direction, release value, and impact to technical and non-technical audiences - Review outcomes against defined success metrics and adjust plans accordingly - Capture learnings and update domain plans while contributing input to the product roadmap Core Skills - Comfortable in a client-facing context and able to lead structured discovery conversations - Able to own a domain or system end-to-end, from understanding the business need through delivery and outcome validation - Comfortable using data and metrics to evaluate outcomes and inform decisions - Strong UX and interaction design instincts within a defined design system - Exceptional attention to detail and ability to produce precise specifications - Strong analytical ability across data logic, permissions, and edge cases - Technically fluent and able to collaborate closely with developers and QA - Organized and able to manage multiple initiatives simultaneously - Communicates effectively with both technical and non-technical audiences Benefits: - Remote and hybrid work options - Health, dental, vision, FSA, HSA, disability, and pet insurance - Traditional and Roth 401(k) - Company-paid life, STD, LTD - Student loan assistance - Tuition assistance and certification bonuses - Professional development - Dog-friendly office - Casual working environment - Annual costume contest - Charitable donation matching **** To be considered: - US applicants only - Direct applicants only – NO THIRD PARTIES    **** Internet Testing Systems is an Equal Opportunity Employer committed to hiring and retaining a diverse workforce. Employees must pass a background and credit check.