Intricare Technologies

Role Description We’re looking for a dynamic, tech-savvy professional who can confidently wear two hats — Sales Executive and Customer Support Executive. If you’re someone who enjoys helping customers, explaining technical solutions, and driving business growth, this is the perfect opportunity for you! You’ll play a key role in connecting with potential clients, converting leads, onboarding new users, and providing ongoing support — all while contributing directly to the growth of a fast-paced SaaS company. Qualifications - 1–5 years of experience in sales, customer support, or a similar client-facing role - Excellent communication skills in English (both written & verbal) - Ability to explain technical concepts clearly to non-technical users - Comfortable working with SaaS tools and CRM systems - Self-motivated, organized, and able to manage multiple conversations and tasks - A positive, problem-solving attitude with a willingness to learn and grow Requirements - Make outbound calls to potential leads - Explain product features and benefits to prospective clients - Generate and qualify leads via calls, emails, and follow-ups - Maintain accurate records of interactions in the CRM - Work collaboratively to meet sales targets - Provide high-quality support to users via email, chat, and video calls - Guide new customers through the onboarding process - Troubleshoot basic technical issues and provide clear, user-friendly explanations - Document FAQs, common issues, and support procedures - Gather user feedback and relay insights to the product and sales teams Benefits - Competitive fixed salary Upto ₹40,000/month + attractive incentives - Fast-growing SaaS company with real impact - Fully remote with flexible working hours - 5-day work week - Working Hours: US Shift Company Description Intricare Technologies is a fast-paced SaaS company focused on delivering impactful solutions.