Internal Job Board

Role Description The Influencer Marketing Specialist will work closely with the Influencer Lead to help execute Lush’s influencer strategies. This role will focus on fostering new and existing relationships with influencers, tracking campaign performance, and supporting influencer events and activations. You will be involved in ensuring the smooth execution of influencer campaigns, including identifying new creators to engage, seeding products, and organizing influencer communications, to help grow brand awareness and drive community engagement. Responsibilities - Influencer Outreach & Communication: Assist in identifying new creators and nurturing relationships with key influencers (mega, macro, and micro) in North America. Help maintain clear, open communication with influencers to ensure a positive brand experience. - Campaign Execution Support: Aid in the execution of influencer campaigns, ensuring that influencers receive products on time, content guidelines are followed, and influencers are engaged throughout the campaign lifecycle. - Affiliate Program Management: Support the Friends of Lush affiliate program, managing communications with affiliate influencers, ensuring smooth onboarding, supporting in task and activation ideation, and assisting in tracking performance. - Influencer Seeding: Handle the logistics of product seeding, including compiling target lists, tracking influencer requests, sending products, and following up to ensure coverage and engagement. - Campaign Coordination & Reporting: - Campaign Performance Tracking: Monitor influencer campaign performance, tracking engagement, sales, and EMV, and assist in preparing reports for the Influencer Manager and brand leadership. - Analytics Support: Assist in collecting data on campaign results, reviewing key metrics and identifying trends, success, and areas of growth to help the team optimize future campaigns based on insights. - Event & Activation Support: - Event Coordination: Support the planning and execution of influencer events, including creative ideation, venue & vendor sourcing, production logistics and on-the-ground support. - Event Results Reporting: Create comprehensive post-event reports capturing attendance, results, and insights for brand leadership. - Cross-Functional Collaboration: - Team Collaboration: Work closely with the PR, Digital Marketing, and Retail Marketing teams to ensure the execution of cohesive campaigns and consistent messaging across platforms. - Influencer Content Support: Assist in developing content guidelines for influencers and supporting them with brand-approved assets to ensure messaging is on point and consistent with Lush’s values. - Administrative & General Support: - Budget Tracking: Help track expenses and stay within the allocated influencer marketing budget, providing administrative support as needed. - Project Management Assistance: Assist the Influencer Manager in tracking ongoing projects and campaigns, ensuring that all deadlines are met and the execution is seamless. Qualifications - 3-4 years of experience in influencer marketing, social media, or public relations, ideally within beauty, lifestyle, or retail. - Ability to foster and maintain strong relationships with influencers and key content creators, ensuring ongoing brand partnerships. - Excellent written and verbal communication skills for engaging with influencers, creating campaign briefs, and supporting team efforts. - Strong attention to detail and excellent organizational skills to manage multiple campaigns, events, and tasks simultaneously. - Proficiency in social media platforms, content creation tools, and influencer marketing platforms (e.g., Influencity, GRIN, etc.). Comfortable using spreadsheets, analytics tools, and reporting software. - A passion for creativity and the ability to help brainstorm new ways to engage influencers and create impactful campaigns. - Ability to adapt to fast-paced work environments, manage tight deadlines, and adjust to changes in influencer marketing strategies. Requirements - Must be located in one of the key markets: Los Angeles, CA; New York City, NY; or Toronto, ON. - Full-time permanent role. - Remote role. Benefits - Salary Range: - Los Angeles and New York: $75,000 - $85,000 USD - Toronto: $75,000 - $80,000 CDN - This salary range is based on an assessment of the local market and may vary depending on the successful candidate's location. - This range is based on base salary and does not include additional bonus program and total rewards eligibility.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Lush is looking for a Repair and Maintenance Manager to support the North America Retail Real Estate team with all aspects of repairs and maintenance across our retail portfolio. This role will oversee an existing and expanding North America real estate portfolio of shops, ensuring our locations run efficiently and effectively, allowing them to deliver a 5-star customer experience and enabling stores to contribute to the overall Lush business strategy. Working within the North America Property team, the Retail and Maintenance Manager will lead the function responsible for: - Reactive repairs - Planned maintenance - Escalations - Small project work - Budgeting and forecasting - Contractor performance - Maintenance call analysis and strategy In this role, you will lead a team of two Repair and Maintenance Coordinators and collaborate with teams across the business, including: - Property team - Health and Safety team - Buying, Shop Space and Planning team - Retail Operations - Earthcare - Finance team Together, you will help strengthen building systems that support reliable shop operations that align with Lush’s sustainability commitments. Reporting to the Head of Property, the Retail and Maintenance Manager undertakes the following responsibilities: - Managing the North America Retail maintenance function across all shops. - Effectively managing and developing the Repairs and Maintenance team (2). - Project managing maintenance project works in shops across North America. - Managing Tenders; FM providers to larger works in shops. - Overseeing external management systems for reactive calls and planned maintenance. - Targeting large monetary savings in yearly contracts and reactive vs planned costs. - Working closely with Finance on forecasting and budgeting for North America Retail shops. - Managing appraisal submission for maintenance CapEx works required/improvements. - Supporting the Sustainability team with monitoring and diagnostics. - Main point of escalation for issues with vendors and contractors. - Quarterly contractor reviews to assess quality of work. - Contractor management to ensure compliance with company requirements. - Reviewing Risk and Method Statements and supporting permits to work for contractors. - Collaborating with other teams to source sundries/store design items. - Supporting larger shops and flagship locations with additional maintenance requirements. - Visiting shops and buildings across North America for maintenance checks. - Continuously supporting and guiding shops, promoting a culture of accountability. - Supporting core Lush sustainability goals through collaboration with the Earthcare team. Qualifications - 5-7 years of related experience in repair and maintenance management. - Excellent communication skills with proven leadership and coaching abilities. - Written and verbal communication skills to share information across different areas of the business. - Proven team leadership experience with specific examples of team development. - Outstanding organizational skills to manage deadlines and regular review dates. - Proven success with negotiation skills for both internal and external negotiations. - Confident decision-making based on experience and knowledge of the business. - Proven relationship-building experience with shopping centers, landlords, and property managers. - Experience setting KPIs and service level agreements for contractors. - Successful background in budget forecasting, tracking, and management. - Self-starter and collaborative team player, able to provide off-hours emergency support. - Proactive approach to the needs of employees and legal requirements. - Strong problem-solving skills using past retail and/or commercial experience. - Based in the US or Canada with the ability to travel across North America regularly. - Strong financial acumen and high-level spreadsheet competency. Requirements - Facilities or property management qualification (IWFM, BOMA or equivalent preferred). - LEED Green Associate accreditation is an advantage. - Based in or near an East Coast or Central U.S. city such as Boston, New York, Chicago, or Columbus. Benefits - Job Type: Permanent, Full Time - Location: North America - Remote - Travel Requirement: Remote role, with occasional travel required (approx. 4-5 days per month). - Pay Range: $90,000 - $107,000 USD / $95,000 - $116,000 CAD Recruitment Process Overview - Application Deadline: Monday, March 23rd at 5:00pm PT

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This is an exciting opportunity to join the Ethical Buying Team as a Retail Construction - Materials Buyer, sourcing top quality materials that align with our ethics, delivering the creative vision set by our Design teams while carefully controlling costs. You will work collaboratively with your UK counterpart and the Shop Space and Planning team (Store Design and Construction). Reporting to the Ethical Buying Manager, your core responsibilities will include: - Full assessment of existing suppliers, construction materials, and sundries. - Working with Design, R&D, UK SSP (Shop & Space Planner) buyer, and external suppliers to develop localized design solutions and innovative new options for consideration. - Creating timelines for new launches with suppliers, Shop Design & Construction teams, ensuring timely delivery and clear communication of changes. - Developing and sourcing new items that meet Lush’s quality standards and ethical values, advising stakeholders on the best options. - Researching and analyzing new materials to reduce or eliminate waste and pollution during design, construction, operation, and end of life. - Advising internal teams (North America and global partner markets) on appropriate local solutions related to environmental impact and industry cost. - Finding local suppliers for approved specification materials or suitable alternatives that match environmental and financial requirements. - Ensuring new suppliers comply with all applicable Lush’s Ethical policies. - Negotiating prices and lead times for all materials under the Buyer’s remit, compiling pricing and procurement processes, and setting items up on the internal system as required. - Developing and supporting a local internal testing and sign-off process for new materials to ensure all options are fit for purpose. - Clear communication with other global Buyers within Lush. - Working closely with the Design team and construction project managers on material specifications, prices, and supplier information. - Visiting suppliers, compiling trip reports, and attending trade shows to build contacts, enhance materials archive, and inspire teams. - Building and maintaining a supplier database, identifying new potential suppliers and understanding their capacities and ethics. - Supporting the sourcing of other materials as required, such as retail & spa sundries. Qualifications - 3-5 years of experience in the North American Retail Fit Out and Construction industry, with US experience preferred. - Demonstrable negotiation skills that showcase the ability to reduce costs. - Organized, solution-focused, and collaborative team player. - Excellent communication skills and strong attention to detail. - Analytical thinker with strong determination, curiosity, and great problem-solving skills. - Proven ability to react quickly and build strong relationships with suppliers and internal teams. - Comfortable presenting findings to the team and the wider business, providing context and rationale for recommendations. - Ability to work well as part of a team while being confident to work independently. - Strong ability to research your portfolio of materials dynamically and proactively, identifying innovative new options and taking ownership of delivering projects in a timely and successful manner. - True passion for ethical Buying coupled with a real understanding of our company ethics. - Occasional travel to NA stores & offices is required. Requirements - Full-time Permanent role. - Open to candidates located within the United States only. - Remote role, with occasional travel required (3-4 trips per year) around North America, potentially globally based on business needs. Valid passport required. Benefits - This salary range is based on an assessment of the local market and may vary depending on the successful candidate's location. - Base Salary Range: $72,000 — $88,000 USD.