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• Translate client business needs into DynamicPoint product, and supporting Office 365 technologies, configuration. • Implement this configuration into the customer’s environment. • Mange the implementation project to meet customer’s deadlines while providing status updates • Create assigned deliverables (design documentation, course materials, presentations, or others) that are on time, within scope and of the highest quality • Provide both formal training and ongoing user support • Identify and assist in closing opportunities for additional services that solve client challenges • Document requirements, scope work, and create accurate estimates for prospective client engagements