Instem

Role Description At Instem, you’ll empower pharmaceutical companies, CROs, government agencies, and academic institutions by providing cutting-edge SaaS solutions and consultancy services designed to help researchers make discoveries and to accelerate and advance their research programs. You’ll work with technology that supports over 50% of global drug discovery and is trusted by leading pharmaceutical, biotech, and CRO organisations worldwide. Reporting to the VP EMEA Sales, this is a strategic role focused on driving meaningful improvement and high-value transformation across a small number of Instem’s most important customers, enabling better outcomes across drug discovery and pre-clinical development. This role is about creating direction where there is ambiguity, bringing clarity to complexity, and shaping how customers approach critical decisions. You will take ownership of a portfolio of strategic accounts and be accountable for understanding how they operate, identifying where performance can improve, and creating opportunities through insight and relevance. As value is realised, growth follows. You will also own a defined territory, winning new customers through the application of insight and demonstrated value from existing strategic accounts. What You’ll Be Doing - Commercial & Financial Leadership - Partner with the CPO to define and execute strategic and commercial plans to drive recurring revenue growth, margin expansion, and profitability. - Build rigorous, data-driven business cases with clear cost, revenue, margin, and time-to-profitability projections. - Develop and maintain deep understanding of cost drivers, revenue levers, and unit economics to support financially grounded decision-making and scenario modelling. - Partner with Finance and Commercial leadership to validate assumptions, define success metrics, and ensure product choices improve near- and long-term EBITDA. - Product & Portfolio Strategy - Set the direction for strategic accounts by developing a clear understanding of how each customer operates, where constraints exist, and where improvement will materially impact outcomes. - Lead with insight grounded in drug discovery and pre-clinical realities by engaging credibly across scientific, operational, and executive stakeholders to shape better ways of working. - Create and convert high-value opportunities through relevance and insight by connecting Instem’s capabilities to improvements that materially change performance. - Take ownership of complex deal cycles and customer decisions through guiding stakeholders to defined outcomes, positioned in terms of impact and value not features and function. - Expand Instem’s role within customer environments by driving measurable improvements in data integrity, workflow efficiency, compliance, and decision making. - Orchestrate internal teams to deliver successful outcomes using influence within Solution Consulting, Product SMEs, and Delivery Experts and setting clear, measurable customer objectives. - Ensure value is realised and recognised over time by staying close to customers, reviewing outcomes, and reinforcing Instem’s relevance as transformation is delivered. Qualifications - Demonstrable track record in enterprise software sales or strategic account management, with a consistent track record of success in complex, multi-stakeholder environments. - Demonstrated over-achievement by driving meaningful expansion within major accounts, through shaping opportunities, aligning stakeholders, and delivering measurable outcomes. - Experience working with pharma, biotech, or CRO organisations, with an understanding of the scientific, operational, and regulatory context they operate within. - Strong understanding of drug discovery and pre-clinical development, including how data, workflows, regulations, and decisions interact across these environments. - Experience positioning software, services, and SaaS solutions within complex operational settings. - Appreciation of solution implementation, adoption, and long-term value realisation. - Ability to engage credibly with scientific, technical, and operational stakeholders, translating between domain challenges and solution capability. - Deep expertise in strategic account planning, grounded in mapping customer priorities and long-term value creation with Instem’s portfolio. - Highly capable in stakeholder mapping and influence, building alignment across diverse and often fragmented organisations. - Proven ability to create and progress opportunities through insight and relevance, rather than relying on existing demand. - Strong experience managing complex deal cycles, including structuring and navigating enterprise-level decisions. - Strong commercial judgement, with a clear focus on linking capability to customer outcomes. - Ability to communicate complex ideas with clarity and impact, particularly in ambiguous or high-stakes boardroom situations. - Comfortable operating with autonomy and accountability, while aligning cross-functional teams around a clear objective. - Able to operate effectively in a fast-moving, evolving organisation, where direction is shaped through action and insight. - Minimum bachelor’s degree in a scientific discipline (required). Benefits - Friendly, solutions-focused environment within a global business of over 400 people. - High-performance culture balanced with genuine flexibility. - Encouragement to grow, share ideas, and make a real impact. Ready to Make a Difference? Join a team that values your perspective and supports your growth, while helping shape the future of life sciences. Apply now - we’d love to hear from you, and our Talent team will be in touch. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Instem stores and processes data using an Applicant Tracking System (ATS). For more information regarding our privacy policy use the following link: https://www.instem.com/privacy/

Role Description As a Lead Development Engineer, you’ll be part of a mission to empower pharmaceutical companies, CROs, government agencies, and academic institutions by providing cutting-edge SaaS solutions and consultancy services designed to help researchers make discoveries and accelerate their research programs. You’ll work with technology that supports over 50% of global drug discovery and is trusted by leading pharmaceutical, biotech, and CRO organisations worldwide. You’ll be part of a friendly, solutions-focused environment within a global business of over 400 people. Here, you’ll experience a high-performance culture balanced with genuine flexibility. What You’ll Be Doing: - Lead technical decision making of design of robust, scalable, and maintainable software solutions within your product team. - Guide the delivery of complex product-scale requirements into robust, scalable solutions. - Champion and help define technical standards, architectural patterns, and design practices. - Provide effective mentorship and coaching to engineers at all levels, supporting their technical and professional growth. - Support architectural alignment within your function and contribute to cross-team technical discussions. - Facilitate effective agile ceremonies and collaborative working practices within your team. - Represent your team in wider engineering and product forums. - Contribute to and take accountability for the maintenance of high-quality technical documentation of your team’s work. - Proactively address and escalate technical risks, blockers, and opportunities for improvement. - Build effective relationships with stakeholders across Product, Design, and Engineering. - Stay current with industry trends and drive adoption of relevant technologies. - Adhere to the company’s Quality and Information Security Management systems. Qualifications - Strong design and architectural skills, with experience shaping systems and guiding delivery. - Significant experience in software development with a proven track record of technical leadership. - Expertise with current development tools, best practices, and version control systems (e.g., Git). - Extensive experience working within agile development, iterative delivery, and cross-functional teams. - Demonstrated ability to effectively mentor others and support the growth of a development team. - Excellent written and verbal communication skills. - Ability to collaborate effectively with stakeholders and positively influence technical direction. Requirements - Curiosity, initiative, and a forward-thinking mindset. - Strong Java desktop engineering capability. Benefits - Comprehensive Healthcare (Medical, dental, vision, life, and more). - Comprehensive wellbeing and support initiatives. - Clear career pathways to support you with getting to the next level. - Pro-rated and immediate vacation days. - Continuous training and development. - Generous retirement plans.

Role Description As we build upon our already existing Development team, we are hiring for a Development Engineer. The Development Engineer is a capable and professional software developer, responsible for delivering well-structured and maintainable software within a supportive team environment. - Contribute to the design and delivery of well-crafted software that meets user needs, balancing quality with viability and roadmap requirements. - Work confidently within the team’s processes and technical foundations and contribute to team decisions through your ideas and feedback. - Take ownership of your work, support others through pairing and code reviews, contributing to a positive, delivery-focused team environment. - Identify opportunities to improve technical quality, team practices, and product impact while building the customer’s product experience. Qualifications - A degree in Computer Science or related discipline, or equivalent practical experience in software development. - Hands-on experience with Claude or agentic engineering (coding with AI agents) would be highly desirable. - Proven experience across software development, including requirement analysis, implementation, testing, and deployment. - Experience with a modern front-end framework such as Angular or React. - Experience using C# based frameworks such as .NET Core. - Proficiency with version control systems (e.g., Git) and collaborative development practices. - Experience writing and maintaining unit tests, with a commitment to quality and reliability. - Experience working within agile development environments and cross-functional teams. - Effective communication and social skills, with the ability to collaborate effectively in a team-focused environment. - Willingness to learn from constructive feedback from mentors and your team. - Knowledge of our Quality Management System and its application to the tasks associated with this role. Requirements - Design, develop, and maintain functional, testable, and maintainable software components. - Interpret business and technical requirements and translate them into clear technical solutions. - Debug and resolve software issues, collaborating with peers and senior engineers. - Contribute constructively to code reviews to uphold shared code quality. - Write and maintain clear and valuable technical documentation, following established templates and standards. - Collaborate with Product, Design, and other cross-functional colleagues to deliver high-quality features. - Contribute meaningfully and proactively in all team ceremonies, including planning, retrospectives, and design discussions. - Stay informed of current development practices and actively improve your technical skills. - Follow and contribute to improvements in delivery and quality practices. - Adhere to the company’s Quality and Information Security Management systems to ensure that all work is handled securely, professionally, and diligently. Benefits - Competitive Salary - Remote/Home Working (with one-off allowance) - Medical Insurance - Meal Tickets - Flexible Working - Development & Opportunity (Personal & Technical) - Referral Scheme - Discretionary Bonus