INSTATALENT RECRUIT LLP

• Lead and manage large-scale Health & Welfare operations, ensuring seamless service delivery in alignment with US Healthcare domain regulations. • Oversee enrolment processes, file processing, data processing, and carrier file management, ensuring compliance and accuracy. • Manage health payroll operations, ensuring timely and error-free processing. • Drive operational excellence by implementing process improvements, automation, and best practices. • Ensure regulatory compliance and adherence to HIPAA and other US healthcare industry standards. • Work closely with stakeholders, clients, and internal teams to streamline healthcare benefits administration. • Lead health implementation projects and ensure successful execution of benefits programs. • Manage a team of 100+ employees, including hiring, training, mentoring, and performance management. • Drive service level agreements (SLAs), key performance indicators (KPIs), and quality metrics. • Collaborate with cross-functional teams to enhance operational efficiency and client satisfaction. • Provide strategic insights and recommendations to senior leadership on process optimization and business growth.