
instamotion
Remote Jobs
Simply order your car online. Found it. Ordered. Delivered.
1 Jobs
Customer Success, Account Manager
instamotionSimply order your car online. Found it. Ordered. Delivered.
• Inbound sales, contract closing & onboarding: You take responsibility for qualified inbound leads. You conduct professional, value-focused software presentations online (or on-site in exceptional cases) tailored to the prospect's needs, persuade them of the benefits of our platform, and independently drive the sales process to a successful close. You closely guide new customers through the entire onboarding process, configure the system according to the specific requirements of their dealership, and ensure a smooth start with Autrado. • Long-term customer relationships & account management: You act as the primary and trusted point of contact for existing customers and proactively ensure they maximize the value of our software and remain satisfied in the long term. • Customer service & support: You flexibly support the customer service team with everyday inquiries and step in for technical support during holidays or peak periods. • Lifecycle & reporting management: You independently design your onboarding and customer retention measures and report directly to senior management.