Installation Made Easy

Role Description The Chief Technology Officer (CTO) is a key executive leader responsible for defining and executing the company’s overall technology vision, strategy, and roadmap. This role will oversee all aspects of software development, infrastructure, data, security, and technology innovation, ensuring alignment with IME’s business goals and long-term growth strategy. - Define and execute the company’s long-term technology strategy, ensuring alignment with business objectives and growth plans - Provide executive leadership over software development, architecture, infrastructure, and data initiatives - Lead and mentor a distributed team of engineering leaders, developers, and third-party partners - Establish and enforce best practices for software development, system architecture, security, and scalability - Partner with business stakeholders to translate strategic initiatives into technology solutions and roadmaps - Oversee system modernization efforts, including cloud strategy, platform optimization, and technical debt reduction - Ensure high availability, performance, and security of all technology systems and applications - Evaluate and implement emerging technologies to maintain competitive advantage - Develop and manage technology budgets, vendor relationships, and resource allocation - Drive data strategy, analytics capabilities, and business intelligence alignment across the organization - Establish KPIs and metrics to measure technology performance and business impact - Foster a culture of innovation, accountability, and continuous improvement within a remote environment - Ensure compliance with data privacy, regulatory, and cybersecurity standards - Collaborate with cross-functional teams including Product, Operations, Finance, and Business Development - Support partnership initiatives from a technical due diligence perspective, as applicable - Perform other duties as required. Qualifications - Bachelor’s degree in Computer Science, Engineering, or related field (Master’s preferred) - 15+ years of experience in software development and technology leadership - 10+ years of experience leading engineering teams, including senior leaders - Proven experience in SaaS, enterprise platforms, or multi-tenant systems - Experience with Microsoft technology stack (.NET, SQL Server, Azure) - Advanced knowledge of Classic ASP - Experience with C# .Net on MVC Framework with Entity Framework - Strong background in modern software architecture (e.g., cloud-native, microservices, APIs) - Prior executive leadership experience (C-level or VP-level) - Familiarity with legacy system modernization (e.g., Classic ASP to modern frameworks) - Experience scaling technology platforms and teams in high-growth environments - Deep understanding of cybersecurity, data governance, and compliance frameworks - Experience managing remote and globally distributed teams - Strong business acumen with the ability to align technology with revenue and operational goals Preferred Qualifications - Advanced Degree in Computer Science or related field - Experience in retail, home improvement, marketplace platforms, or partner ecosystems Physical Requirements - Prolonged periods of sitting at a desk and working on a computer. Benefits - 100% remote work environment - Employer provided equipment - Medical, dental, and vision insurance - Health savings plan includes employer contribution to health savings account - Medical and dental flexible spending accounts - Company paid basic life, short-term disability, and long-term disability insurance - 401K plan with employer match - Company matches 100% of the first 4% of salary deferrals - All contributions, including employer contributions, are 100% vested immediately - Employee discount program for Electronics, Groceries, Travel, Entertainment, and more - Employee assistance program - Pay on demand - Critical illness, hospital indemnity, group accident, and legal insurance - Paid time off - And more!

Role Description IME is seeking a highly organized and results-driven Project Manager to join our growing Program Development team. Reporting to the Director of PMO, the Project Manager will oversee key initiatives, ensuring projects are delivered on time, within scope, and at the highest level of quality. This individual will play a critical role in coordinating cross-functional teams, driving accountability, and ensuring transparency of project status across the organization. - Plan, execute, and close projects in alignment with PMO standards, ensuring timely delivery and adherence to scope and budget. - Develop and maintain detailed project plans, schedules, and status reports. - Facilitate project meetings, document outcomes, and track progress against key milestones. - Identify risks, issues, and dependencies; escalate and resolve roadblocks quickly. - Partner cross-functionally with business, technical, and operational teams to align priorities and drive execution. - Ensure leadership visibility into project status, updates, and outcomes. - Contribute to continuous improvement of PMO processes, templates, and best practices. - Manage multiple concurrent projects while maintaining focus on results and quality. - Perform other duties as required. Qualifications - Bachelor’s degree in Business, Project Management, or related field (or equivalent experience). - 3+ years of dual experience in project management and business analysis. - Strong organizational skills with the ability to manage multiple priorities simultaneously. - Excellent verbal and written communication skills; ability to present clearly to leadership. - Proven ability to hold cross-functional teams accountable and drive project execution. - Experience with project management tools and methodologies. - Strong analytical and problem-solving skills. Requirements - Project Management Professional (PMP) or equivalent certification. - Experience in retail, software, or home improvement industries. Benefits - 100% remote work environment. - Employer provided equipment. - Medical, dental, and vision insurance. - Health savings plan includes employer contribution to health savings account. - Medical and dental flexible spending accounts. - Company paid basic life, short-term disability, and long-term disability insurance. - 401K plan with employer match. - Company matches 100% of the first 4% of salary deferrals. - All contributions, including employer contributions, are 100% vested immediately. - Employee discount program for Electronics, Groceries, Travel, Entertainment, and more. - Employee assistance program. - Pay on demand. - Critical illness, hospital indemnity, group accident, and legal insurance. - Paid time off. - And more! Company Description Installation Made Easy (“IME”) provides software and process management that enable retailers and contractors to offer installed home improvements to homeowners in a convenient, consistent, and affordable manner. IME senior management has over 100 years of retail management and home improvement industry experience.

Role Description The Marketing Manager plays a highly visible and impactful role within IME, owning the execution and optimization of digital marketing programs, creative production, website and email management, and performance analytics. This role blends hands-on creative execution with strategic program oversight and people leadership. The Marketing Manager collaborates closely with internal teams and senior leadership and has the opportunity to influence business outcomes quickly. This role is ideal for a confident, detail-oriented marketing leader who thrives in a fast-paced, high-responsibility, remote environment and can balance creativity with operational rigor. - Lead and manage a small creative team, including a Graphic Designer and Visual Content Creator - Own graphic design and production for marketing emails, websites, and program materials - Create, update, and maintain internal and external marketing materials upon request - Develop mockups, signage, brochures, flyers, and in-store materials to support retailer programs - Prepare digital and print-ready files to ensure consistent, high-quality execution - Source, license, and manage stock photography; maintain an organized photo library - Manage internal business card requests and fulfillment - Revise and refine creative assets through a collaborative feedback process - Provide ongoing support and maintenance for existing marketing programs, including: - Updating retailer websites and pages using Umbraco CMS - Maintaining and updating program emails within Salesforce Marketing Cloud (ExactTarget) - Support the setup and launch of new programs, including: - Building new retailer websites and landing pages in Umbraco - Developing program email matrices, email keys, and campaign content - Assist with additional marketing initiatives, such as: - Updating menu links in MIC - Sending affiliate notifications and promotional communications - Executing customer-facing marketing and promotional email campaigns - Pull, analyze, and report website and campaign performance using Google Analytics - Create and maintain organized libraries of program assets, screenshots, and documentation - Consult with cross-functional teams, clients, and stakeholders to align marketing execution with business objectives - Maintain professionalism and composure while managing feedback and competing priorities - Perform other duties as assigned Qualifications - Bachelor’s degree in Marketing or a related field - Proven ability to manage multiple priorities and drive projects to completion in a deadline-driven environment - Strong attention to detail with a high standard for quality and accuracy - Knowledge of SEO best practices and digital performance optimization - Copywriting or content development experience - Ability to receive and apply constructive feedback with resilience and professionalism - Demonstrated ability to remain calm, focused, and solution-oriented in high-pressure situations - Strong business judgment and decision-making skills - Excellent written and verbal communication skills - Experience preparing clear, concise, executive-ready reports and presentations - Strong organizational and time management skills with a consistent record of meeting or exceeding deadlines - Proficiency in Microsoft Office Suite; ability to work efficiently in a fully remote environment Requirements - Experience producing materials aligned with established brand standards - Experience in the Home Improvement Industry - Hands-on experience with Salesforce Marketing Cloud and email design - Experience working with CMS platforms (Umbraco preferred) - Experience with After Effects or motion graphics - UX/UI design experience Benefits - 100% remote work environment - Employer provided equipment - Medical, dental, and vision insurance - Health savings plan includes employer contribution to health savings account - Medical and dental flexible spending accounts - Company paid basic life, short-term disability, and long-term disability insurance - 401K plan with employer match - Company matches 100% of the first 4% of salary deferrals - All contributions, including employer contributions, are 100% vested immediately - Employee discount program for Electronics, Groceries, Travel, Entertainment, and more - Employee assistance program - Pay on demand - Critical illness, hospital indemnity, group accident, and legal insurance - Paid time off - And more!