
Insort GmbH - Insort Inc.
Remote Jobs
WE catch THEM ALL - Optical sorting for safety & quality assurance of food & pet food products.
1 Jobs
Field Service Engineer – Application Specialist
Insort GmbH - Insort Inc.WE catch THEM ALL - Optical sorting for safety & quality assurance of food & pet food products.
• Installation, Commissioning & Modifications: Take the lead on installing, commissioning, and adapting our sensor-based sorting systems at customer locations across the region. • Customer Representation & Consulting: Represent Insort at customer sites with professionalism and technical confidence. Build strong, long-term relationships while analyzing customer needs and providing consulting for new applications and tailored solutions. • System & Model Development: Develop, maintain, and optimize application models and algorithms. Integrate solutions into existing systems and ensure alignment with customer and product requirements. • Maintenance, Optimization & Upgrades: Perform regular maintenance and implement upgrades to enhance machine and model performance, ensuring optimal and reliable operation. • Diagnostics, Troubleshooting & Field Support: Conduct in-depth fault analysis and coordinate with internal experts for fast and effective troubleshooting. Support Field Service Engineers both remotely and on-site. • Training, Documentation & Knowledge Transfer: Prepare training content, conduct sessions for customers and service teams, and contribute to internal knowledge management through data analysis and continuous documentation improvements.