Informed Recruitment

Role Description Are you an experienced Housing Software professional with technical and functional experience? Do you have experience with Repairs, Maintenance & Property Services software having been involved in data migrations, systems implementations and upgrades? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for an Application Consultant to provide strategic advice into decision making to improve customer service. The primary objective of this role will be to provide customer consultancy in relation to software implementation best practice, data migration, interfaces, configuration options, workflows, training, testing, documentation, reporting, and business processes. - Mapping customer business processes - Configuring applications to customer specifications - Advising on best practice - User acceptance testing - Running train-the-trainer sessions - Supporting user & customer documentation - Providing advice, guidance and assistance in reporting Qualifications - Experience of working within a Social Housing IT environment, possibly as part of an Implementation team or project, either as a Business/Systems Analysis, Application Consultant/Analyst, Systems Administration, and/or Application Support or a similar capacity. - Property Services modular experience in Responsive Repairs, Planned Maintenance, Contractor, and/or Asset Management. - Experience with a Social Housing Repairs, Maintenance, Mobile Working, Scheduling or Job Costing system (Such as Aareon 1st Touch /Versaa, Open Contractor, Total Mobile/Connect, Agile365, Maintain, Servitor, Advanced Field Services/DRS, Oneserve, Accuserv, Uniclass or the modules integrated within an overarching Social Housing Management System (Such as NEC/Northgate Housing, MRI Enterprise/Orchard Housing, Aareon QL, Civica Cx, NEC/Northgate Housing, Capita ONE/OPENHousing, MIS ActiveH, etc). - Data Migration/ETL Experience - SQL scripting - Interfacing Requirements - Self-motivated and deadline driven - Able to work under your own steam - Organised and an excellent communicator - Customer facing and customer service driven - Able to be influential and converse with customers at all levels Benefits - This role is offered on a 6-12 month consultancy basis, Outside IR35.