Infobip

• Register and maintain messaging traffic for the US • Administer Infobip sender database • Process customer sender registration requests and register senders with MNOs and suppliers • Support region specific and product specific registration processes • Enable and manage 2way communication (MO resources, keywords setup, etc.) • Ensure traffic security by applying content restrictions and template registrations • Monitor and control traffic in line with internal and external regulations • Troubleshoot sender and 2way related issues with clients and internal stakeholders • Act as a reliable technical point of contact and handle service requests with high quality and customer satisfaction in mind • Update internal databases with technical and regulatory information • Document procedures and best practices and share them with the team

• Focus on lead qualification and closure for successful sale • Sell a subset of product or services directly or via partners to a customer’s base (provided target account list) in designated team/squad. • Involve specialists when needed for particular aspects of overall sales (e.g., SE for demo) • Develop solution proposals encompassing all aspects of the application. • Manage sales through forecasting, account resource requesting, account strategy, and planning. • Participate in the development, presentation, and sales of a value proposition. • Negotiate pricing and contractual agreement to close the sale. • Maintain client relationships by collaborating with AMs, CSEs or Inside Sales team to sell and maintain account health • Work closely with BDR teams to take over the lead • As required cross sell for existing accounts on complicated deals (e.g., renegotiation)