Incentivio

• Design, implement/code, and optimize relational MySQL, MongoDB and EMR databases. • Build and manage data warehouses and columnar databases for analytics and reporting. • Write, tune, and review complex SQL queries, stored procedures, and performance optimizations. • Ensure database scalability, security, and high availability in production environments. • Implement backup, recovery, and disaster recovery strategies. • Collaborate with engineering and data science teams to support data-driven applications and pipelines. • Work closely with product teams and US-based clients, ensuring smooth communication across time zones. • Troubleshoot production database issues with a focus on root cause analysis and prevention.

• Develop and execute a strategic sales plan to achieve sales targets and expand customer base in the mid-market segment • Identify and qualify leads through research, networking, and cold-calling • Build and maintain strong relationships with key decision-makers and influencers • Deliver compelling product demonstrations and presentations to potential clients • Negotiate and close sales contracts, ensuring customer satisfaction and long-term success • Collaborate with cross-functional teams to ensure seamless onboarding and implementation of new accounts • Stay up-to-date with industry trends and competitive landscape

• Act as the final point of contact for complex technical issues • Design and implement streamlined support protocols • Track and report on key performance indicators (KPIs) • Collaborate with leadership to scale the support department • Mentor and manage a team of support specialists