Huppée Creative Agency

• Serve as the founder's operational right hand • Ensure that everything we do is well documented, properly tracked, and accurately measured • Update and maintain the client database in Airtable • Document ongoing engagements in ClickUp: deliverables, deadlines, owners, statuses • Compile and analyze hours worked per engagement to evaluate client profitability • Prepare simple dashboards to track agency goals (revenue, utilization rate, profitability) • Write and update internal procedures (SOPs) for recurring tasks • Prepare reports and client follow-ups; contribute to improving existing tools