Hubstaff

Role Description We’re hiring a Senior Rails Full-Stack Developer to join our Growth team — a fast-moving engineering group focused on experimentation, user experience, and business impact. This isn’t a traditional feature factory role. Growth engineers at Hubstaff are deeply involved in ideation, experimentation, analytics, and outcomes — not just implementation. We’re looking for engineers who are driven by outcomes over output and who thrive in environments where speed, learning, and ownership matter. Success in this role means thinking beyond tickets and contributing to the full lifecycle of experiments: ideation, implementation, measurement, iteration, and learnings. You’ll work closely with Product, Design, Data, and Marketing to launch experiments quickly, learn fast, and improve conversion, activation, retention, and customer experience across the platform. What You’ll Do - Build and scale features using Ruby on Rails, Hotwire, Tailwind, and modern frontend tooling - Launch rapid growth experiments with ultra-fast turnaround times - Own projects and experiments from idea to outcome — not just delivery - Scope-cut strategically to maximize learning velocity and business impact - Work with tools like Statsig, Segment, Metabase, and Customer.io - Analyze metrics, events, experiment results, and user behavior to guide decisions - Balance technical quality with experimentation speed - Improve performance, reliability, and UX across the platform - Collaborate asynchronously with a high-performing remote team Qualifications - 5+ years building production web applications - Strong Ruby on Rails experience - Strong frontend experience with Hotwire/Turbo/Stimulus + Tailwind - Experience with React, Vue, or similar modern JS frameworks - Product-minded engineer with strong ownership mentality - Comfortable operating in fast-moving, experimentation-heavy environments - Strong understanding of metrics, event tracking, experimentation, and data-informed decision-making - Ability to think through tradeoffs, risks, and business impact — not just technical implementation - Bias toward action with a “ship, learn, iterate” mindset - Experience working remotely and asynchronously - Stable work history with multi-year tenure preferred Nice to Have - Experience with Statsig, Segment, Metabase, or Customer.io - Experience scaling SaaS platforms - Background in growth/product experimentation - Familiarity with Docker, Kubernetes, AWS/GCP Location - Hiring in: Argentina, Brazil, Poland, Romania, Spain, Portugal Compensation - $45–60 USD/hour - ~40 hours/week - Long-term contractor role Benefits - A fully remote company with a strong async-first culture - High ownership, low bureaucracy environment where engineers have real product impact - Fast-moving Growth team focused on experimentation, learning, and outcomes - Opportunity to work closely with Product, Data, Design, and Marketing on initiatives that directly influence business growth - Autonomy to move quickly, test ideas, and shape solutions beyond implementation - Long-term product and engineering focus with meaningful technical challenges - Competitive compensation for top talent Company Description Hubstaff helps remote teams work smarter with industry-leading workforce analytics, time tracking, scheduling, and payroll automation software used by 140,000+ users globally. We’ve been fully remote for over a decade and believe remote work is one of the biggest shifts in modern work. We’re profitable, product-led, and building for the long term.

Remote — Kenya Company Overview At Hubstaff, our mission is to empower people to have their most productive workday. We do this by providing the industry-leading workforce analytics and time tracking platform for remote and distributed teams. We’ve been fully remote for over a decade—long before it became a trend—and we continue to believe that remote work represents the most significant shift in the modern workplace since the advent of the PC. Our platform helps more than 95,000 businesses track time, manage schedules, and automate payments with transparency and accountability at its core. We’re a product-led company with a winning culture, strong momentum, and a long-term vision: to become an essential part of every remote company’s tech stack. And we’re just getting started. The Role We’re hiring a Customer Support Representative (Tier 1) to join our global Support team. This is a full-time employee position (via Deel EOR) based in Kenya. You’ll help customers succeed with Hubstaff by providing clear, friendly, and effective support—primarily via email and live chat. This role is ideal for someone who enjoys problem-solving, loves helping others, and thrives in a fast-paced, remote environment. While this role begins as Tier 1 support, we’re looking for someone with strong potential to grow into more advanced troubleshooting and Tier 2 responsibilities over time. What You’ll Do - Respond to customer inquiries through email and live chat (Intercom). - Troubleshoot customer issues and explain solutions clearly and patiently. - Escalate complex technical issues and ensure timely follow-up. - Identify recurring problems and suggest improvements to documentation or internal processes. - Collaborate with a global support team across multiple time zones. What You Should Have - Based in Kenya and legally authorized to work there. - 3+ years of experience in customer support or a client-facing role (SaaS experience preferred). - Excellent written and spoken English communication skills. - Strong problem-solving mindset and attention to detail. - Reliable internet connection and a dedicated, quiet workspace. - Ability to work full-time between 8/9 AM and 5/6 PM (EMEA hours), Monday–Friday. Nice to Have - Experience using Intercom, HubSpot, Help Scout, or Zendesk. - Exposure to SaaS products or technical troubleshooting. - Curiosity for automation and tools such as Zapier. - Interest in software systems and continuous learning. Location Hiring in: Kenya (remote) Compensation & Contract Type - Employment type: Full-time employee (via Deel EOR) - Base salary: KES 2,800,000 per year (≈ $21,500 USD per year) - 21 paid vacation days per year - Annual stipends for equipment and professional growth - Maternity and paternity leave, with flexibility for personal needs Why You’ll Love Working with Us - A remote-first culture built on trust, autonomy, and async collaboration. - Opportunity to work with a global, multidisciplinary team. - Stable weekday schedule and predictable work hours. - Participation in annual retreats and remote team events — past destinations include Costa Rica, Spain, Mexico, and the Dominican Republic. Inclusion at Hubstaff Hubstaff is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members, regardless of background, identity, or lived experience.

Company Overview Hubstaff helps organizations around the world optimize productivity and workforce operations. Trusted by 95,000+ businesses, our platform powers time tracking, team management, project insights, and payroll automation. We’ve been a remote-first company for over a decade — and we’re on a mission to help distributed teams work smarter, not harder. The Role Location: Remote — LATAM (Brazil or Argentina preferred) Type: Contractor (full-time) We’re looking for a Senior Product Manager to lead one of the most strategic areas of our product: partnerships and ecosystem growth. This is not a typical PM role. You’ll operate at the intersection of product, go-to-market, and partnerships, owning initiatives that directly impact how Hubstaff expands, integrates, and grows through external channels. You’ll work closely with our Partnerships and GTM teams to identify and unlock opportunities across integrations, marketplaces, referrals, and resellers — while partnering with engineering and design to bring these ideas to life. If you’re excited about building products that don’t just serve users, but drive distribution, revenue, and strategic growth, this role is for you. Why This Role Matters - Direct impact on growth: Your work will shape how Hubstaff expands through partnerships and ecosystem strategy - High visibility: You’ll collaborate closely with product leadership and GTM teams on key initiatives - Strategic ownership: You’ll define and drive a critical product area, not just execute on a roadmap - Global scale: Your work will impact 95,000+ businesses worldwide - Build the future of work: Help define how modern SaaS platforms integrate and grow in a remote-first world What You’ll Be Responsible For Product Strategy & Ownership - Own product strategy and execution for partnership-related initiatives - Translate GTM and partnership opportunities into clear product bets and roadmaps - Balance short-term opportunities with long-term platform scalability Partner & Customer Discovery - Develop a deep understanding of partner ecosystems (integrations, marketplaces, resellers, referrals) - Conduct discovery with partners and customers to identify high-leverage opportunities - Evaluate build vs. buy vs. partner decisions Cross-Functional Collaboration - Partner closely with Partnerships, Sales, Marketing, and Customer Success - Work with engineering and design to define problems and deliver solutions - Own initiatives end-to-end from concept to launch Execution & Delivery - Define clear product requirements and success metrics - Own roadmap and ensure consistent delivery - Make thoughtful tradeoffs balancing customer and business impact Metrics & Impact - Define and track OKRs tied to adoption, revenue, and partner impact - Use data and insights to inform decisions and iteration - Identify opportunities to scale partner-driven growth What You Should Have - 5+ years building and shipping B2B SaaS products - Experience working in or closely with US-based SaaS companies (strong preference) - Proven ability to take products from ideation through launch and iteration - Strong discovery and customer-centric mindset - Experience working cross-functionally with engineering, design, and GTM teams - Fluent English (written and spoken) — must be fully comfortable working in a global, English-speaking environment - High ownership, autonomy, and comfort operating in ambiguity - Strong strategic thinking combined with hands-on execution - Experience with platforms, integrations, or ecosystem-driven products Nice to Have - Experience working directly with partnerships or platform teams - Experience building integrations, APIs, or marketplace products - Strong analytical skills (SQL or working closely with data teams) - Exposure to global SaaS, payments, or workforce tools Compensation & Employment This is a full-time contractor role. Compensation: - Base: $90,000 – $100,000 USD annually - Hourly equivalent: ~$48 – $53 USD/hour We aim to offer a competitive, globally aligned compensation package for senior talent in LATAM. In addition, you’ll benefit from: - Fully remote work with flexible schedules - High ownership and impact - Opportunity to work on a globally used product with 95,000+ customers