Hiiya

• Own launch execution across the partner portfolio. Manage timelines, coordinate stakeholders, and drive deliverables from kickoff through post-launch. • Write and manage partner communications: press releases (with our PR team), case studies, newsletters, social posts for Hiya and executive channels, and joint announcements. Own drafting, approval routing, and distribution. • Build and maintain partner-facing enablement: decks, one-pagers, battlecards, training content, and RFP marketing inputs. Keep everything current as positioning evolves. • Coordinate co-marketing with operator and OEM marketing teams. Build the relationships that make joint campaigns actually happen. • Support international expansion by building localized materials and go-to-market motions for new markets. • Bring creativity to how we tell partner launch stories. With 20+ partners, the easy path is formulaic. We need someone who finds the angle that makes each story distinct and knows how to lean in when a partner is especially engaged. • Keep the internal team informed and energized. Make sure the whole company knows when a big partner launch lands and celebrates the wins. • Build repeatable playbooks so this work scales with the business instead of depending on one person. • Work directly with Sales, BD, and Product on cross-functional partner motions.

• Own a small portfolio (2–10) of strategic Nordic accounts, accountable for retention, growth, and outcomes • Build and execute multi-year account plans aligned to customer goals and Hiya’s roadmap • Drive adoption and value, translating product capabilities into measurable business impact • Lead end-to-end delivery of POCs, pilots, and complex programs through to production • Identify and close expansion opportunities (upsell, cross-sell, new use cases) • Build senior relationships and lead QBRs, influencing customer strategy and direction • Act as the central point of coordination across Sales, Product, Engineering, and Support • Manage risk, escalations, and performance to ensure consistent delivery and customer success