Heartland Community College, IL

Title: Administrative Assistant, Continuing Education Location: Normal , IL, United States Salary $19.10 Hourly Job Type Regular Part-time Unit Academic Affairs Division/Department Continuing Ed Job Description: Description We seek applicants for a part-time position to provide administrative support and assist with the day-to-day operations of Continuing Education (CE). This role is responsible for providing excellent customer service to staff, instructors, and participants. General responsibilities include, but are not limited to: - Support staff with day-to-day operations, including but not limited to conducting daily room checks and reporting issues with room scheduling and technology needs; and ensuring instructors have necessary materials. - Coordinate the delivery of CE instructor packets and appropriate class supplies/materials. Deliver instructor packets for on-campus CE classes and assign the delivery of instructor materials to off-campus locations. - Provide backup support for customized training processes, including setting up contracts, invoicing clients, and periodic reporting. - Support the development of CE booklets by proofing and performing other associated tasks as needed during each booklet production cycle. - Assist with meetings, workshops, and special events, providing backup support for the coordination of food and catering arrangements. - Provide backup support for functions such as phone and walk-in registrations, room scheduling changes, and processing requisitions/vouchers for purchases. - Assist with staffing and scheduling Kids at Heartland summer greeters, and covering absences as needed. - Maintain functional and technical process documentation. - Completion of miscellaneous tasks as assigned. Standard work hours are Monday-Friday, 12:00 p.m.- 5:00 p.m. Requirements - Associate degree or appropriate experience/education - Keyboarding competency - Excellent written, verbal, and interpersonal communication skills - Strong organizational skills, attention to detail, and problem-solving and decision-making ability - Demonstrated ability to work independently and function professionally under pressure - Demonstrated ability to work well as a team member and interact effectively and inclusively within a diverse campus community - Proficiency with Microsoft Office applications - Ability to work occasional evening and/or weekend hours as needed Desired Qualifications - Work experience in a professional office environment - Familiarity with the community college environment. - Proficiency with Canva