Health Services Advisory Group

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Under supervision of the Director, the Quality Improvement Specialist (QIS) supports the Centers for Medicare & Medicaid Services (CMS) Quality Innovation Network–Quality Improvement Organization (QIN-QIO) Program by providing hands-on technical assistance and quality improvement (QI) support to nursing homes. The QIS collaborates with nursing homes to assess performance, conduct root cause analyses, and co-develop Quality Action Plans (QAPs) aligned with CMS priorities. This position plays a vital role in driving the adoption of evidence-based interventions, guiding providers through regulatory requirements, and helping them improve safety, care quality, and outcomes for Medicare beneficiaries through onsite visits, virtual coaching, and educational outreach. Qualifications - Working knowledge of Microsoft Office, SharePoint, or similar productivity and customer relationship management (CRM) systems is preferred. - Strong written and verbal communication skills, including experience delivering presentations, conducting training, and engaging with providers via phone and email. - Commitment to improving healthcare quality, safety, and outcomes for Medicare beneficiaries. - Detail-oriented with strong initiative and the ability to manage multiple priorities independently. Requirements - Bachelor’s degree required; Master’s degree in healthcare, nursing, public health or a related field preferred. - Leadership experience in a nursing home setting (e.g., Administrator, Director of Nursing, Infection Preventionist). - Experience in nursing home quality improvement, including QAPI, regulatory compliance, and performance improvement projects. - Minimum of 5 years working in nursing homes preferred. Benefits - $106,000 - $128,000 a year Core Competencies and Responsibilities - Provider Engagement and Relationship Management - Serve as the primary contact for assigned providers and stakeholders to promote engagement in quality improvement work and build and sustain collaborative relationships. - Clearly communicate complex healthcare and QI concepts via meetings, teleconferences, and written correspondence. - Refer inquiries appropriately and consult with supervisors and internal teams, when needed. - QI and Technical Assistance - Apply evidence-based QI methodologies to conduct comprehensive assessments, perform root cause analyses, and deliver technical assistance aligned with CMS project goals and metrics. - Develop customized Quality Action Plans (QAPs) grounded in evidence-based interventions and recognized best practices. - Collaborate with internal teams and external stakeholders to implement effective QI interventions. - Deliver QI education, resources, and training to healthcare providers and stakeholders. - Data and Reporting - Analyze clinical and operational data to identify performance gaps, interpret trends, and guide providers in implementing targeted QI strategies. - Provide tailored technical assistance through data analysis, QI coaching, and coordination of relevant resources. - Promptly and accurately document project activities, site visits, provider communications, and outcomes using HSAG and CMS-approved systems. - Professional Development and Compliance - Maintain up-to-date knowledge of QI methodologies, tools, and best practices through continuous professional development. - Stay current on best-practice guidelines and regulatory updates from CMS, the Centers for Disease Control and Prevention (CDC), Substance Abuse and Mental Health Services Administration (SAMHSA), state and local health departments, and other regulatory agencies. - Project Execution and Team Collaboration - Manage multiple initiatives, deadlines, and deliverables with strong organization and accountability. - Contribute to the development of tools, educational content, reports, and other deliverables in a team environment. - Effectively shift strategies and support approaches to align with evolving program goals, regulatory updates, and emerging challenges in the healthcare environment. - Occasionally work extended hours to meet project deadlines. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the position. While this is intended to be an accurate reflection of the current position, management reserves the right to revise the position or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, work load, rush jobs requiring non-regular work hours, or technological developments). HSAG is an EEO Employer of Veterans protected under Section 4212. If you have special needs and require assistance completing our employment application process, please feel free to contact us. EOE M/F/Veteran/Disability. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description HSAG is seeking a Data Manager I to join the Data Science & Advanced Analytics (DSAA) division, focusing on managing claims and encounter data within a Microsoft SQL Server environment. This role emphasizes data integrity, compliance, and quality improvement in healthcare analytics. The Data Manager I position is a key contributor to healthcare data management projects, with a focus on claims and encounter data. Responsibilities include: - Supporting extraction, transformation, and loading (ETL) processes - Data validation and reporting in a Microsoft SQL Server environment - Developing and maintaining data dictionaries - Conducting audits - Collaborating with internal teams to ensure accurate data collection and reporting - Training team members on data management best practices - Ensuring compliance with health data regulations The Data Manager I will work with a wide array of healthcare data types, including but not limited to: - Survey - Case review - Medical and prescription drug claims and encounters - Eligibility - Demographic - Clinical - Electronic health record - Registry - Vital statistics - Operational Qualifications - Bachelor’s degree in computer science, computer information systems, or a quantitative discipline - At least three (3) years of experience with ETL processes in a Microsoft SQL Server environment - At least three (3) years of data warehousing experience - Excellent SQL programming skills - Experience gathering and refining requirements, interviewing business users to understand and document data requirements - Strong attention to detail, documenting business and technical requirements based on user interviews - Database testing experience - Experience with Microsoft SQL Server Requirements - Experience working with healthcare data - Proficient in Microsoft Word, Excel, and Access - Excellent verbal and written communication skills - Ability to handle several projects simultaneously and work with multiple teams Benefits - Formal internal training on an assortment of healthcare-related topics during the first year

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Under supervision of the Director, the Quality Improvement Specialist (QIS) supports the Centers for Medicare & Medicaid Services (CMS) Quality Innovation Network–Quality Improvement Organization (QIN-QIO) Program by providing hands-on technical assistance and quality improvement (QI) support to healthcare providers—primarily nursing homes, hospitals, and physician practices. The QIS collaborates with providers to assess performance, conduct root cause analyses, and co-develop Quality Action Plans (QAPs) aligned with CMS priorities. This position plays a vital role in driving the adoption of evidence-based interventions, guiding providers through regulatory requirements, and helping them improve safety, care quality, and outcomes for Medicare beneficiaries through onsite visits, virtual coaching, and educational outreach. Core Competencies and Responsibilities - Provider Engagement and Relationship Management - Serve as the primary contact for assigned providers to promote participation and secure Provider Service Agreements. - Build and sustain collaborative relationships with providers and stakeholders to foster long-term engagement. - Clearly communicate complex healthcare and QI concepts via meetings, teleconferences, and written correspondence. - Refer inquiries appropriately and consult with supervisors and internal teams, when needed. - QI and Technical Assistance - Apply evidence-based QI methodologies to conduct comprehensive assessments, perform root cause analyses, and deliver technical assistance aligned with CMS project goals and metrics. - Develop customized Quality Action Plans (QAPs) grounded in evidence-based interventions and recognized best practices. - Collaborate with internal teams and external stakeholders to implement effective QI interventions. - Deliver QI education, resources, and training to healthcare providers and stakeholders. - Data and Reporting - Analyze clinical and operational data to identify performance gaps, interpret trends, and guide providers in implementing targeted QI strategies. - Provide tailored technical assistance through data analysis, QI coaching, and coordination of relevant resources. - Promptly and accurately document project activities, site visits, provider communications, and outcomes using HSAG and CMS-approved systems. - Professional Development and Compliance - Maintain up-to-date knowledge of QI methodologies, tools, and best practices through continuous professional development. - Stay current on best-practice guidelines and regulatory updates from CMS, the Centers for Disease Control and Prevention (CDC), Substance Abuse and Mental Health Services Administration (SAMHSA), and other regulatory agencies. - Project Execution and Team Collaboration - Manage multiple initiatives, deadlines, and deliverables with strong organization and accountability. - Contribute to the development of tools, educational content, reports, and other deliverables in a team environment. - Effectively shift strategies and support approaches to align with evolving program goals, regulatory updates, and emerging challenges in the healthcare environment. - Occasionally work extended hours to meet project deadlines. Qualifications - Working knowledge of Microsoft Office, SharePoint, or similar productivity and customer relationship management (CRM) systems is preferred. - Strong written and verbal communication skills, including experience delivering presentations, conducting training, and engaging with providers via phone and email. - Commitment to improving healthcare quality, safety, and outcomes for Medicare beneficiaries. - Detail-oriented with strong initiative, sound judgment, and the ability to manage multiple priorities independently. Requirements - Bachelor’s degree required; Master’s degree preferred. - Minimum of 5 years of experience in a healthcare-related field, including QI experience. - LPN or RN preferred. Benefits - $106,000 - $127,000 a year Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the position. While this is intended to be an accurate reflection of the current position, management reserves the right to revise the position or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, work load, rush jobs requiring non-regular work hours, or technological developments). HSAG is an EEO Employer of Veterans protected under Section 4212. If you have special needs and require assistance completing our employment application process, please feel free to contact us. EOE M/F/Veteran/Disability We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.