Health Partners Group

Role Description The Commercial Contracts Coordinator is responsible for managing the front end of the commercial contracts lifecycle, acting as the primary liaison between Sales, Relationship Managers, Bids and the Commercial Contracts function to ensure all requests are accurately captured, validated and progressed efficiently through Ironclad. The role coordinates incoming contract workflows, conducting initial reviews to confirm completeness and compliance, proactively resolving information gaps with stakeholders to prevent delays, and ensuring submissions are correctly structured for progression by the Commercial Contracts Manager. It also provides first-line support to colleagues using Ironclad, improving first-time accuracy and reducing rework, while prioritising and tracking workload through agreed frameworks, monitoring progress against KPIs, and escalating urgent or high-risk items as required. In addition, the Co-ordinator maintains clear communication on workflow status and timelines, performs follow-ups to drive timely completion, and supports administrative and governance activities including legacy agreement investigations and the resolution or closure of outdated or stalled workflows, ensuring overall process integrity and efficiency. - Coordinate incoming commercial contract requests, ensuring accuracy, completeness, and timely processing through Ironclad. - Support the front end of Commercial Contract workflows by ensuring submissions are correctly set up for progression by the Commercial Contracts Manager. - Conduct initial reviews and validation of contract workflows submitted by Sales and/or Client Relationship Managers, ensuring all required information and supporting documentation are present. - Ensure all contracts comply with legal requirements and company policies. - Ensure that contract pricing meets company policies and is applied correctly. - Proactively liaise with internal stakeholders to resolve information gaps and prevent delays. - Provide first-line support to colleagues using Ironclad, offering guidance on workflows and addressing recurring issues to improve first-time accuracy and reduce rework. - Coordinate and prioritise requests based on key dependencies. - Track and manage workflow progress using commercial contracts workstack spreadsheets, monitoring turnaround times and milestones against internal KPIs. - Provide updates to internal / external stakeholders on workflow status, progress, and anticipated timelines, managing expectations effectively. - Perform internal and external follow-ups to ensure workflows progress efficiently to completion. - Support investigations into legacy agreements, obtaining additional information from internal stakeholders as required. - Assist with administrative tasks relating to outdated, incorrect, or stalled workflows, ensuring they are updated or closed off appropriately. Qualifications - Previous experience in an administrative, coordination, or operations support role, ideally within a commercial, legal, or contracts environment. - Experience working with contract management systems (e.g. Ironclad or similar) desirable. - Exposure to Sales, Bids, or Account Management environments beneficial. - Strong working knowledge of Microsoft Office. - Evidence of working within structured processes and service level frameworks (SLAs / KPIs). - GCSEs (or equivalent) required; further education or professional qualification in business administration, legal studies, or a related field desirable. Requirements - Home based within the UK. - Remote Working Disclaimer: This job advert is for remote working from home in the UK only. Working from abroad is not allowed and will not be considered for this role. Applicants must ensure they are able to legally work and reside in the UK and must be available to work during UK working hours. - Contract: Three month fixed-term contract. - Hours: 37.5 hours per week, Monday to Friday. - Salary: £30,000 per annum. Benefits - Competitive annual salary dependent on qualifications and experience. - Contributory pension scheme up to 6%. - Life assurance. - Starting on 25 days annual leave plus bank holidays, increasing with length of service. - Have a day off for your Birthday (non-contractual benefit). - Discounted gym membership. - Cycle to work scheme. - Health cashback plan. Company Description Health Partners are committed to transforming the way health and wellbeing services are delivered in the UK. As one of the UK's leading providers of occupational health and wellbeing solutions, we work with organisations across a wide range of industries to support the physical and mental health of their employees. Our mission is simple: to empower people to lead healthier, happier, and more productive lives. With a strong focus on innovation and excellence, Health Partners combines clinical expertise with a personal, compassionate approach. Our multidisciplinary team of healthcare professionals, including occupational health advisors, physicians, physiotherapists, and counsellors, delivers tailored, evidence-based solutions designed to meet the unique needs of our clients and their workforce. We pride ourselves on fostering long-term partnerships built on trust, professionalism, and results. Whether it's through workplace health assessments, proactive wellbeing initiatives, or mental health support, Health Partners is dedicated to making a real difference. At the heart of Health Partners is a culture of collaboration and continuous improvement. We believe in investing in our people and providing opportunities for growth, ensuring that our employees feel valued and inspired to deliver their best. By joining Health Partners, you'll become part of a dynamic team that's passionate about driving positive change in the workplace and beyond.