Heal.me

• Respond to support tickets, troubleshoot issues, and resolve account or payment-related questions with empathy and accuracy. • Proactively reach out to ensure practitioners are fully utilizing our platform — from services and profiles to reviews and booking tools. • Contact practitioners who are inactive or considering cancellation to understand their challenges, offer solutions, and win them back. • Help practitioners optimize their listings, improve client experience, and increase bookings. • Gather recurring feedback and share insights with our product and growth teams to improve the platform and practitioner experience.

• Engage with holistic practitioners through demos over Zoom • Educate them on Heal.me's services • Close sales effectively on first call or within a day