Fruugo.com

• Assist with coordinating the development and implementation of technical partner integration solutions • Ensure that the API testing plan is followed by partners diligently • Support the Partner Integration Manager with external meetings at various stages of the partner integration process • Collaborate with CN local teams to identify and approach new integration partners

• Identify opportunities for growth and improvement of standard accounts and encourage retailers to make changes to improve their performance and increase revenue. • Ensure that retailers supply quality products and comply with the terms and conditions of selling on Fruugo. • Preventing attrition of standard accounts as much as possible, and collaborating with other departments to keep the removal rate low. • Identify retailers with high cancellation rates and working with the retailer to resolve the issues causing this. • Maintain Fruugo CRM records for Standard Accounts in Monday.com and that appropriate contact management is in place for all other retailer accounts. • Conduct account reviews for newly launched retailers and being the point of contact for these retailers moving forward. • Deal with inbound retailer queries for standard accounts, and be responsible for any issues with standard accounts that are escalated to Account Management from other departments.