FoxFire Salon & Spa

Role Description We’re looking for a results-driven Customer Service Representative with excellent interpersonal skills to actively engage customer prospects. You will provide complete and appropriate solutions for every customer in order to boost our customer service. - Collaborate with management staff to stay updated on new products, services, sales techniques, and policies - Interact with customers in a friendly and professional manner while actively listening to their concerns - Provide effective solutions and support to ensure that no customer is left dissatisfied - Handle confidential customer information with sensitivity and discretion while completing new sales transactions - Greet, qualify, recommend products/services and close every sale - Suggest areas of improvement to management staff to increase consumer satisfaction Qualifications - High School Diploma or GED - Experience in customer service, retail, or sales - Ability to multi-task and focus in a fast-paced environment - Positive attitude and the ability to be patient while communicating with customers - Team player who can work independently - Outstanding service orientation and strong interpersonal skills that create positive relationships with fellow team members and customers