forgd, inc.

Role Description As an AI Engagement Lead at forgd, you will own the full lifecycle of AI transformation engagements that reshape how enterprises build software and run their businesses. You are the single accountable lead, from scoping through closure and expansion. This is not a traditional project management or post-sales handoff role—you will be a strategic partner who drives measurable AI transformation outcomes alongside our Applied AI Architects, serving as the single point of contact for customer sponsors and executives. You will manage concurrent engagements across our offering portfolio, ensuring every engagement delivers demonstrable value, drives lasting adoption of Claude within the customer's organisation, and builds the delivery practices that scale forgd's impact. You will lead scoping and SOW authoring with GTM, coordinate teams of 1–5 Applied AI Architects during delivery, and build the templates, methodologies, and operational infrastructure that define how forgd delivers. Responsibilities - Own end-to-end delivery of AI transformation engagements as the single accountable lead, from first scoping conversation through SOW, kickoff, execution, closure, and expansion, ensuring alignment with client objectives and forgd's standards of excellence. - Translate ambiguous inputs (customer decks, proposal drafts, discovery notes, scoping conversations) into structured engagement plans the architect team can deliver against. - Manage engagement scope, timeline, budget, resource allocation, and stakeholder communication to ensure on-time, high-quality delivery. - Partner with Anthropic's customer success and account teams to coordinate on shared customers—ensuring forgd engagements translate into sustained Claude activation and usage growth. - Drive expansion within the accounts you own. - Build relationships with customer stakeholders from individual contributors to engineering leadership. - Lead scoping, pricing, and SOW authoring for new opportunities with GTM; translate stated customer needs into a priced, sequenced engagement plan the architect team can execute against. - Establish forgd's delivery framework: create templates, methodologies, and processes that scale our ability to deliver consistent, high-quality outcomes—this is a founding role where your contributions directly shape how we work and grow. - Travel to customer sites (10–20%) for workshops, milestones, and relationship building. What Success Looks Like - Customers move from proof-of-value to production adoption with sustained Claude usage growth. - Engineering teams you've supported measurably change how they build software. - Strong customer satisfaction, referenceable outcomes, and working relationships with Anthropic account teams. - Trusted relationships within accounts that compound into expansion. - Engagements move cleanly across the lifecycle from scoping through expansion. Qualifications - 6+ years of engagement management or technology consulting experience, ideally in a single-threaded engagement-lead model where one person owns the customer from scoping through closure. - Strong track record carrying enterprise engagements end-to-end. - Proven ability to build and scale delivery processes—you've created the playbooks, not just followed them. - Passion for the future of software development and genuine excitement about how AI changes the craft of engineering. - Experience managing executive client relationships with excellent communication skills across technical and business audiences. - Exceptionally high agency; able to operate autonomously in complex, evolving environments. - Technical fluency—you can engage credibly with engineers and understand AI/ML concepts. Benefits - Work at the frontier: Partner directly with Anthropic on customer engagements. - High-impact work: Help engineering organisations transform how they build software—production-bound systems with real constraints, not innovation theatre. - Founding team opportunity: Join as a founding team member where your contributions directly shape how we work and grow. - Competitive salary and benefits. - Remote flexibility. Equal Opportunity forgd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Work Authorization Applicants must have the right to work in the UK. We are unable to provide visa sponsorship for this role.

Role Description As an Applied AI Architect, you embed with enterprise customers and own the technical work across the full customer journey — initial demos, short proof-of-value engagements, and multi-week implementations. The work moves customers from interesting prototypes to production capability. - Most engagements start in engineering. - Work with customer engineering teams adopting Claude Code and redesigning their SDLC — code review, requirements, testing, documentation, and governance. - Co-build agentic applications and modernize legacy systems on the Claude developer platform. - Partner with business stakeholders to deploy agents into core operations like sales, customer service, and finance. - Build prototypes, ship code, run workshops, write specs, and make the calls that move customers from demos to deployment. - Collaborate directly with Anthropic on customer engagements — joint working sessions, early access to product changes, and a direct line to their product and engineering teams. Qualifications - 3–5 years in a customer-facing technical role — Solutions Architect, Sales Engineer, Forward Deployed Engineer, Technical Consultant — or in a hands-on engineering role as a Software Engineer or Product Engineer. - Software development experience in a high-scale startup or enterprise environment; you know what it takes to write, ship, and operate production code. - Production experience with LLMs — prompt engineering, agent design, and evaluation frameworks. - Power user of Claude Code or equivalent AI coding assistants; you live in AI-native development yourself. - Familiarity with enterprise development toolchains, CI/CD, and modern SDLC practices, and cloud-native deployment on AWS, GCP, or Azure. - Communication skills that work across the room — individual contributors, engineering leadership, and business stakeholders. - High agency and comfort with ambiguity; you operate autonomously in customer environments. Requirements - Lead Claude Code Labs and customer workshops. - Take customer teams from beginner to power user across Claude Code, Claude for Work, Cowork, and the developer platform. - Codify deployment patterns and feed them back to forgd's methodology and Anthropic's product teams. - Lead discovery into customer environments — engineering toolchains and workflows, business operations, and organizational dynamics — and turn that into clear technical plans. - Advise on how AI-native development changes existing engineering practices: issue management, branching, testing, code review, and security. - Guide adoption programs that scale Claude across engineering organizations and into business teams. - Scope engagements: assumptions, risks, milestones, and dependencies. - Embed with customer teams to co-build agentic applications on the Claude developer platform. - Build technical artifacts — evaluation frameworks, MCP servers, sub-agents, and deployment configurations — tailored to the customer's stack. Benefits - Work at the frontier: Direct partnership with Anthropic — joint engagements, early access to product changes, and working sessions with their Applied AI team. - Founding team: You shape how we work and grow as we scale. - Remote: Fully remote across North American and European time zones. - Compensation and benefits: Competitive salary, equity, and full benefits. How to Apply We encourage you to apply even if you don't meet every qualification. Research shows people from underrepresented groups often hesitate unless they meet every requirement, and we don't want you to exclude yourself prematurely. If you're excited about AI-native engineering and want to help enterprises change how they build software, we'd love to hear from you. Equal Opportunity Employer forgd is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. We make hiring decisions on merit, and we provide reasonable accommodations for candidates who need them during the hiring process.