Floor & Decor

• Daily performing Quick Quote Estimates for customers and converting leads into completed countertop sales • Daily soliciting and closing sales by making phone calls to follow up and convert leads generated through the proprietary Quick Quote Estimate tool • Managing customer orders and partnering with internal and external teams to address questions, resolve issues, and facilitate the order process in a timely manner • Maintaining strong organizational and follow-up skills to consistently manage projects, track information, close sales, and provide program feedback • Utilizing and managing Floor & Decor applications including the Proprietary Orders Portal, Quick Quote Estimator, and POS system • Collecting customer payments, finalizing sales, tracking required paperwork, and ensuring completed sales are properly closed and delivered • Monitoring and communicating sample replenishment needs to vendors for stores and Product Review Centers while assisting with purchase orders for new stores and assortment updates • Attending conference calls and training sessions to relay information to store teams and maintaining consistent communication in support of company goals • Meeting and exceeding established sales and performance goals

Role Description As a Kitchen and Bath Coordinator, you’ll play a critical role behind the scenes of every successful customer project and product launch. Your work keeps products moving, teams aligned, and customers informed. This role is ideal for someone who thrives on organization, follow-through, and cross-functional collaboration—where attention to detail directly impacts customer satisfaction and business performance. - Working closely with stores to ensure they are providing valuable feedback and direction by supporting calls and requests. - Supporting assigned Buyer and product groups according to the financial goals and objectives of the company. - Ensuring all vendor and product documentation is complete and on file with required departments including Vendor Onboarding, Vendor Buying Agreements, and EDI setup. - Working directly with vendors including international, domestic, and commodity partners to manage purchase orders, logistics, distribution, and discrepancies. - Engaging management and store teams to ensure all product data remains current and accurate including new SKU setup, collection, keying, and SKU data integrity. - Performing timely and accurate data entry of purchase orders, proformas, and vendor information on a daily basis. - Researching and reconciling invoice and receiving discrepancies while coordinating with the accounting department on vendor account and payment information. - Maintaining strong organizational and follow-up skills to consistently manage, track, and communicate information related to projects, sales, and program feedback. - Utilizing and managing Floor & Decor applications including the Proprietary Orders Portal, Quick Quote Estimator, and POS system. - Collecting customer payments, finalizing sales, tracking paperwork, and ensuring completed sales are properly closed and delivered. - Providing daily order management support with customers and internal and external partners to address questions, resolve issues, and facilitate the order process in a timely manner. Qualifications - Associate or bachelor’s degree preferred. - Two (2) years of sales, design, or project management experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the role. - Minimum of one (1) year of retail experience preferred. - Account management experience is a plus. - Knowledge of countertop installation, fabrication, or kitchen remodels is a plus. - Excellent customer service, verbal, written, and interpersonal communication skills. - Strong organizational skills with the ability to multi-task in a fast-paced environment. - Ability to identify and resolve problems in a timely manner. - Proficiency in Microsoft Office Suite, Excel, and basic computer systems. - Self-motivated approach with the ability to manage priorities, follow through, and support multiple business partners. - Willingness to work retail hours. Requirements - Limited travel required including air and car. - While performing the duties of this job, the employee may occasionally be exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate. - Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Benefits - Bonus opportunities & career advancement opportunities at every level. - Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program. - Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria). - Work-life balance, including: - Paid vacation and sick time for eligible associates. - Paid holidays plus a personal holiday. - Paid Volunteer Time Off that starts on Day 1. Company Description Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

Role Description As the Business Development Manager, you’ll lead the team responsible for opening doors, building relationships, and expanding Floor & Decor’s commercial footprint in markets that continue to evolve and grow. This is more than managing pipelines and sales activity — it’s about helping businesses, contractors, and commercial partners find reliable solutions while building a scalable growth engine behind one of the fastest-growing brands in the industry. Your Day Consists Of: - Leading, mentoring, and developing Business Development Representatives to ensure consistent achievement of growth, pipeline creation, and account engagement goals - Conducting regular performance reviews, providing coaching, and ensuring adherence to effective prospecting, research, and territory strategy practices - Driving adoption and disciplined use of Salesforce CRM, ensuring data accuracy and pipeline integrity - Building and executing commercial market growth strategies across key verticals - Developing strategy playbooks for new market penetration, account qualification, and customer expansion - Reviewing team pipelines, forecasting accuracy, and opportunity progression to meet or exceed revenue targets - Serving as the liaison between Business Development Managers and Regional Account Managers, Operations, Support, and Sales Leadership - Partnering with merchandising, logistics, and operations to ensure commercial customer expectations are met - Ensuring alignment between inside-sales-driven efforts and field execution - Overseeing market research activities conducted by the team and synthesizing insights into actionable growth strategies - Monitoring competitor strategies, customer feedback, and emerging commercial construction trends to help shape strategic decisions - Supporting Business Development Managers in developing relationships with key decision-makers at target accounts - Attending strategic customer meetings and assisting with major presentations, escalations, and negotiations Qualifications - 5–7+ years of business development, sales leadership, or account management experience, ideally within commercial flooring, building materials, construction, or related industries - Proven success leading high-performing sales or business development teams in growth-focused environments - Strong coaching, communication, and negotiation skills with the ability to influence across multiple levels of the business - Experience using Salesforce or similar CRM platforms to manage pipeline activity, forecasting, and customer engagement - The ability to analyze market trends, customer behavior, and competitive insights to shape strategic action plans - A collaborative leadership style that balances accountability, relationship-building, and operational execution Requirements - Medium Work – Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. - The employee is often required to use their hands and fingers, to handle or feel. - The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Benefits - Bonus opportunities & career advancement opportunities at every level - Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program - Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) - Work-life balance, including: - Paid vacation and sick time for eligible associates - Paid holidays plus a personal holiday - Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

• Driving B2B sales across your assigned region, focusing on builders, developers, designers, and contractors. • Developing and managing project pipelines from lead to close—sourcing, bidding, tracking, and ensuring successful execution. • Building deep market awareness and long-term client relationships through in-person visits and networking. • Collaborating with store-level PRO teams to drive success. • Managing pricing, RFPs, and contracts, and using Salesforce (CRM) to stay organized and in control.

• Responsible for developing and supporting capabilities for Customer Order Management and Store Inventory & Supply Chain related applications. • Understanding the needs of business stakeholders and translating those needs into enterprise level applications and solutions. • Responsible for the full software development lifecycle for projects, enhancements and fixes including development, unit testing and documentation • Manage user issues and ticketing system related to application problems • Identify risks, issue and escalate as necessary. Research and document the findings for further discussion with the team on the approach • Help/Shadow the team during deployments. Product rollouts happen in the night after store closure • Follow programming guidelines provided Lead Developers, Managers and above • Ability to work in a Scrum or Kanban Agile team • Manage user issues and ticketing system related to application problems • High level of customer service • Analyze data and solve new and existing business issues • Work concurrently on multiple projects and tasks across different projects

• Owning the strategy and execution for major commercial accounts—prospecting, negotiating, and expanding relationships across regional and national footprints. • Developing detailed sales plans and forecasts that guide margin, pricing, and custom program decisions, including private-label offerings. • Leading RFP/RFQ responses, navigating long bid cycles, and coordinating deeply with internal partners to ensure accuracy, competitiveness, and value. • Acting as the industry intelligence hub—sharing market, customer, and competitive insights that shape product, supplier, and marketing strategies. • Building strong, trust-driven relationships with commercial clients through regular touchpoints, events, onsite visits, and problem-solving that keeps projects moving. • Identifying new opportunities within assigned accounts and opening doors to prospective buyers through referrals, research, and proactive outreach.

Role Description As a Regional Account Manager (RAM) at Floor & Decor, you'll lead the charge on high-impact commercial sales. You’ll own a region, build client relationships from the ground up, and partner with our Inside Commercial Sales team to win and manage medium to large-scale commercial projects. This role isn’t for order-takers—it’s for self-starters who love strategy, relationships, and results. Your Days Will Consist Of: - Driving B2B sales across your assigned region, focusing on builders, developers, designers, and contractors. - Developing and managing project pipelines from lead to close—sourcing, bidding, tracking, and ensuring successful execution. - Building deep market awareness and long-term client relationships through in-person visits and networking. - Collaborating with store-level PRO teams to drive success. - Managing pricing, RFPs, and contracts, and using Salesforce (CRM) to stay organized and in control. Qualifications - 3+ years of outside commercial sales experience (flooring/building materials preferred) - Familiarity with your local construction or design market - Experience with CRM tools like Salesforce and navigating the bid/RFP process - High energy, a consultative approach, and a drive to independently build business - Comfort with managing projects from start to finish—this is an end-to-end sales role Requirements - Daily car travel with limited air travel based upon customer and/or corporate events - The noise level in the work environment is typically quiet to moderate Benefits - Bonus opportunities & career advancement opportunities at every level - Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program - Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) - Work-life balance, including: - Paid vacation and sick time for eligible associates - Paid holidays plus a personal holiday - Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Your Work Matters The Competitive Pricing and Bid Analyst supports Floor & Decor’s competitive pricing and Commercial pricing initiatives across the PRO and Commercial departments. This role is responsible for executing bid pricing analyses, processing pricing requests, and supporting pricing workflows. The Analyst partners closely with the Competitive Pricing Support Manager, Sales, FP&A, and Operations teams to help drive profitable growth through disciplined execution of pricing strategies. This role focuses on analytical rigor, documentation accuracy, and process consistency to support store teams, project bid support, and commercial sales execution. You’ll Be Successful With - Previous experience in pricing analysis, sales operations, or bid pricing - Strong analytical skills - Ability to manage multiple concurrent pricing requests and meet turnaround expectations - Strong attention to detail with consistent documentation and data accuracy - Effective written and verbal communication skills - Experience working cross-functionally - Proficiency with CRM systems (Salesforce preferred) and pricing or reporting tools Your Day Consists Of Bid Pricing Support & Execution - Executing bid pricing analysis for PRO and Commercial project opportunities under established pricing frameworks and guardrails - Supporting pricing decisions by analyzing cost, margin, competitive benchmarks, and deal structure - Assisting with complex pricing requests by preparing structured analysis and recommendations for review Pricing Operations & Workflow Support - Supporting the end-to-end pricing request process for PRO and Commercial pricing initiatives - Managing intake, tracking, prioritization, and documentation of pricing requests from stores and commercial teams - Accurately documenting pricing decisions and related details in Salesforce and other required systems - Following established pricing standards, communication guidelines, and documentation practices Reporting & Insights Support - Tracking pricing activity, turnaround times, and outcomes to support reporting needs - Assisting with compiling data related to competitive trends, pricing exceptions, and margin performance - Providing analytical support for leadership reporting and decision-making Working Conditions (travel & environment) - Occasional travel may be required Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: - Paid vacation and sick time for eligible associates - Paid holidays plus a personal holiday - Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Purpose Floor & Decor is a leading specialty retailer of hard surface flooring, offering the broadest in-stock selection of tile, wood, stone, related tools, and flooring accessories at everyday low prices. Founded in 2000 and headquartered in Atlanta, Floor & Decor is one of Fortune’s 100 fastest-growing companies. At Floor & Decor, homeowners and professional contractors have access to superstore selection at warehouse prices with showroom quality. Our extensive selection of in-stock product allows our customers to get what they need when they need it. And because we source directly from manufacturers or quarries worldwide, our top-quality products are priced below those of our competitors. The Floor & Decor brand is also bolstered by a local focus that allows us to create a store experience and mix of products that meet the needs of each market we serve. We empower our store managers, or chief executive merchants, to create a local shopping experience. Primary responsibility includes system configuration, testing, and supporting Supply Chain production applications. Configurators in the Inventory domain have the added responsibility of working closely with software vendors as well as business leaders/users in Operational Support (managing accounts, data fixes, and user request/questions) as well as Production Support (managing outages, system issues, and monitoring systems health). Minimum Eligibility Requirements - Bachelor’s degree (relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education) - 5+ years System configuration & implementation experience required to perform the essential functions of the job (direct inventory/replenishment application experience can be substituted for experience on the basis of two calendar years app experience for one year of configuration & implementation experience). - Experience with Supply Chain, Inventory, and/or Financial industry applications such as OMS/WMS/TMS/DFIO with front-end (UI) experience, and configuration knowledge. - Knowledge in any Manhattan Associates software products or knowledge of similar supply chain software products from other software vendors is an added advantage. - Experience with SQL (Oracle, Postgres) - Experience with Excel (vLookup, Macros, pivot tables, PowerPivot). - Experience in any test management and change management. - Experience with Agile development methodology to support Product Manager / Product Owner is identifying User Stories, writing user stories, backlog refinement, sprint planning etc. - Understand system integrations and performing system configurations and testing based on end-to-end system data flow and functional flows. - Understand technology limited to the database tables, integration architecture - Excellent communication, problem solving and data analysis skills - Excellent decision-making skills - Identifies risks and issues and escalates as necessary. Research and document recommendation or solutions for upgrades, improvements, issue resolution to ensure a stable, available and protected technical infrastructure - Work with end users to define business requirements for new projects as well as supporting existing processes - Analyze data and solve new and existing business issues. - High level of customer service Essential Functions - Provides functional support of Supply Chain system(s). Serves as primary source for tier2/ tier 3 functional/solution advice - Manage user issues and ticketing system related to application problems - Identifies risks and issues and escalates as necessary. Research and document recommendation or solutions for upgrades, improvements, issue resolution to ensure a stable, available and protected technical infrastructure. - Integrate new products and solutions into existing environment for continuous improvement - Work concurrently on multiple projects and tasks across different business units. Working Conditions (travel, hours, environment) - This position is salaried, knowing it may include hours which exceed eight hours in a day or forty hours in a week - This job typically doesn’t need travel but occasional travel may be required including air and car travel for attending training, conferences or Store / Warehouse visits. - While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate. Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: - Paid vacation and sick time for eligible associates - Paid holidays plus a personal holiday - Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Your Work Matters The Regional Account Manager (RAM) is responsible for outside commercial sales, lead generation, client procurement, and commercial job management. This primary role is outside sales of Floor & Decor’s Commercial products to medium and large institutional buyers. In addition to working on leads sourced at the store level you will also act as a liaison with the Inside Commercial Sales team and the end-user customer. In addition, this person will work with the Commercial Support Center to source, bid, and administer large commercial jobs. Specific responsibilities include daily sales calls on existing customers. Will be required to present products to such entities as builders, developers, designers, contractors and all other decision makers in the sales and installation process. Additionally, must continually prospect for viable new accounts while developing a key awareness of what is happening within the (local) market. You'll be Successful With... - High School Diploma or GED equivalent - Bachelor’s degree preferred - 3+ years previous commercial industry sales experience required (preferably within the flooring or building materials industry) - Successful track record in an outside sales environment - Candidate must have familiarity with the LOCAL market - Must be competent to work with and manage customer base thru CRM (Customer Relationship Management) tool such as Salesforce.com - Experience required in RFPs, commercial job bids, and general construction sales - Experience working in a retail environment a plus - Strong analytical skills and problem-solving - Strong computer skills including Microsoft Office Suite - Excellent interpersonal and customer service skills including influencing and negotiation skills - Ability to multi-task, meet deadlines, and work in a fast-paced environment - A proven ability to work in an unstructured, unsupervised environment is required and must be able to exercise independent judgment and demonstrate solid time management and organizational skills - Enjoy prospecting for new accounts Your Day Consist Of... - Travel daily throughout the assigned area to call on existing customers and prospect new customers to solicit business - Manage projects from inception to completion including identifying opportunity, product selection, specification, order placement, order tracking, delivery coordination, installation oversight, punch walk, and claim coordination (if necessary) - Must continually prospect for viable new accounts while developing an awareness of what is happening within their local market - Follow up on a variety of leads from sources such as Dodge, store leads, networking groups, etc. - Work with the PRO Teams in each location to pursue commercial leads passed along by the store team to maximize sales efforts - Submit proposals and responses to RFQs and RFPs issued by prospective customers after obtaining pricing and specifications approval from management, as appropriate - Follow-up with the Inside Commercial Sales team on key dates to complete sales and satisfy the customer’s requirements - Work with the purchasing and inventory teams via the Commercial Support Center to confirm product availability or if a special purchase order (PO) is needed - Stay current on merchandise training, new products and product lines - Monitor prospects’ contract calendars and prepare reports on status of leads and other reports as required - Participate in trade associations and trade shows, and assists in other promotional efforts - Perform additional functions, duties and specific tasks of a similar nature and scope as necessary in order to achieve assigned business objectives Working Conditions (travel and environment) - Daily car travel with limited air travel based upon customer and/or corporate events - The noise level in the work environment is typically quiet to moderate Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: - Paid vacation and sick time for eligible associates - Paid holidays plus a personal holiday - Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.