Flexco

Role Description The Strategic Account Manager is responsible for establishing, maintaining, and developing long-term relationships with strategically important customers in Flexco North America. The position contributes significantly to the implementation of the global sales strategy and the achievement of corporate objectives. The focus is on developing customer-specific business plans, increasing customer satisfaction, and identifying new market opportunities. Through close collaboration with internal and external stakeholders, the Strategic Account Manager actively supports Flexco's sustainable growth. Qualifications - Bachelor’s Degree in a related field or equivalent combination of experience and training - Minimum of 5 years of professional experience in a strategic sales environment, ideally in an international setting - Previous experience in the airport industry (top candidates) - Experience working with/responding to large-scale opportunities - Financial and budgeting skills and experience - Computer literacy with CRM and MS Office solutions - Ability to work in an environment that is occasionally exposed to elements such as dust, odor, heat and/or cold - Strong mechanical aptitude - Positive Orientation - sense of urgency and results oriented - Interpersonal skills and flexibility when dealing with different people Requirements - Create, direct, manage and implement Flexco’s sales strategy at selected strategic accounts within a vertical - Conduct ‘deep dive’ strategic account campaigns, enabling customers to experience the full Flexco value proposition - Building and managing a sales pipeline while tracking all activities through the various stages of the sales funnel - Develop plans and share customer vision and expectations for internal alignment - Manage, oversee, and coordinate all aspects of strategic account customer engagements for specific accounts - Understand, communicate, and advocate for the expectations of the customer with Flexco teams - Demonstrate value through an understanding of technologies and services to bring innovative solutions to customers - Work with Flexco Sales Managers to develop engagement strategies through the field sales force - Develop strong relationships with various Flexco distribution channel partners - Maintain all account documentation and direct all communications and updates to the customer - Responsible for overall Customer Satisfaction in delivery of all services - Track financial performance on selected Strategic Accounts to ensure profitable execution - Commitment to the Flexco Vision and Values Benefits - Medical (including Rx), dental, vision on day one of employment - 401(k) with up to 8% matching funds - 12 paid holidays per year - Up to 15 vacation days and 5 personal days - Tuition reimbursement/educational assistance - Life insurance, disability insurance, and more