Flex Dental Solutions

• Own the availability, performance, and resilience of our production systems. • Partner closely with engineering, product, and leadership to reduce operational risk. • Proactively monitor application health and performance across cloud infrastructure (AWS). • Lead incident response, including triage, mitigation, root cause analysis (RCA). • Lead and participate in disaster recovery drills and security incident simulations. • Build and maintain Infrastructure as Code (IaC) using AWS-native tooling. • Collaborate with development teams to improve CI/CD reliability. • Work closely with stakeholders and product teams to ensure technical reliability aligns with business needs. • Reduce operational toil through automation, tooling, and process improvements. • Champion best practices across security, availability, performance, and incident response.