FinSet

Role Description A hands-on position for someone who takes full ownership of their work. You'll manage end-to-end merchant onboarding — completing PSP application forms, structuring documentation, and working directly with merchants and payment providers to keep things moving. If you take initiative, communicate confidently, and know how to get things across the line, this role is for you. - Managing multiple merchant onboarding pipelines simultaneously at different stages - Completing and submitting PSP and bank onboarding application forms - Collecting, reviewing, and structuring KYC/KYB and corporate documentation - Communicating directly with PSPs, banks, and merchants — handling follow-ups, queries, and objections - Ensuring documentation and business narratives meet PSP onboarding requirements - Tracking pipeline progress and flagging risks early - Improving onboarding processes and workflows on an ongoing basis Qualifications - Background in client onboarding, KYC/KYB, or financial services operations - Comfortable with corporate documentation and multi-jurisdiction business structures - Exposure to high-risk merchant categories such as forex, prop trading, gaming, or crypto is a strong advantage - Understanding of what payment providers look for when reviewing and approving merchant applications - B2B merchant-facing experience is a plus - Strong written communicator, highly organised, and able to work independently Benefits - High-impact role with full ownership - Work closely with global PSPs and financial partners - Flexible remote setup (EU-based) - Fast-paced, execution-driven environment - Important: This is not an administrative role. We need someone who thinks ahead, solves problems, and takes ownership of outcomes Company Description Finset is a specialized solutions provider helping companies in high-growth and high-risk industries successfully launch and scale globally. We focus on building the infrastructure behind the business — from corporate structuring and entity setup to payment processing and onboarding with banks and PSPs. - Our expertise lies in navigating complex regulatory environments and connecting clients with the right financial partners. - We work closely with companies in sectors such as forex, proprietary trading, and gaming, ensuring they have the operational and payment foundations needed to grow efficiently and sustainably. - At Finset, we combine deep industry knowledge with a hands-on, execution-driven approach — acting as a trusted partner throughout the entire lifecycle of our clients’ operations.

Role Description We are looking for a Client Onboarding & PSP Operations Manager to take full ownership of the client onboarding process — from document collection to successful PSP and bank approvals. This role is highly operational and requires someone who understands how PSPs work, knows how to navigate onboarding challenges, and can proactively push processes forward. - Own the onboarding lifecycle - Lead end-to-end onboarding of new clients - Collect, review, and organize KYC/KYB and corporate documentation - Ensure files are complete, structured, and submission-ready - Manage PSP & bank relationships - Communicate directly with PSPs, banks, and vendors - Submit onboarding applications and manage the full process - Handle follow-ups, objections, and additional requirements - Understand PSP onboarding expectations and requirements - Work with internal teams to align corporate structures accordingly - Respond effectively to compliance-related queries - Track onboarding progress across multiple clients - Identify blockers and solve them proactively - Continuously improve onboarding processes and workflows Qualifications - Strong experience working with PSPs / payment providers - Solid understanding of: - Corporate structures & entities - KYC / KYB processes - Bank / PSP onboarding flows - Experience in at least one of the following industries: - Forex - Prop Trading (Prop Firms) - Gaming / iGaming - Experience communicating with banks and PSPs (handling queries, objections, follow-ups) - Fluent English (written and spoken) - Based in the EU (Cyprus preferred) - Experience with: - Google Workspace (Sheets, Docs, etc.) - CRM systems - Highly organized with strong attention to detail Requirements - Proactive and solution-driven mindset - Strong communicator who can confidently handle external partners - Hands-on operator who takes ownership and pushes things forward - Ability to manage multiple onboarding processes simultaneously Nice to Have - Basic compliance knowledge (AML, risk, onboarding standards) - Experience working with high-risk industries - Familiarity with multi-jurisdictional setups Benefits - High-impact role with full ownership - Work closely with global PSPs and financial partners - Flexible remote setup (EU-based) - Fast-paced, execution-driven environment

Role Description We are looking for a Client Onboarding & PSP Operations Manager to take full ownership of the client onboarding process — from document collection to successful PSP and bank approvals. This role is highly operational and requires someone who understands how PSPs work, knows how to navigate onboarding challenges, and can proactively push processes forward. - Own the onboarding lifecycle - Lead end-to-end onboarding of new clients - Collect, review, and organize KYC/KYB and corporate documentation - Ensure files are complete, structured, and submission-ready - Manage PSP & bank relationships - Communicate directly with PSPs, banks, and vendors - Submit onboarding applications and manage the full process - Handle follow-ups, objections, and additional requirements - Understand PSP onboarding expectations and requirements - Work with internal teams to align corporate structures accordingly - Respond effectively to compliance-related queries - Track onboarding progress across multiple clients - Identify blockers and solve them proactively - Continuously improve onboarding processes and workflows Qualifications - Strong experience working with PSPs / payment providers - Solid understanding of: - Corporate structures & entities - KYC / KYB processes - Bank / PSP onboarding flows - Experience in at least one of the following industries: - Forex - Prop Trading (Prop Firms) - Gaming / iGaming - Experience communicating with banks and PSPs (handling queries, objections, follow-ups) - Fluent English (written and spoken) - Based in the EU (Cyprus preferred) - Experience with: - Google Workspace (Sheets, Docs, etc.) - CRM systems - Highly organized with strong attention to detail Requirements - Proactive and solution-driven mindset - Strong communicator who can confidently handle external partners - Hands-on operator who takes ownership and pushes things forward - Ability to manage multiple onboarding processes simultaneously Nice to Have - Basic compliance knowledge (AML, risk, onboarding standards) - Experience working with high-risk industries - Familiarity with multi-jurisdictional setups Benefits - High-impact role with full ownership - Work closely with global PSPs and financial partners - Flexible remote setup (EU-based) - Fast-paced, execution-driven environment