Fenix Group, Inc.

• Support customer testing and ongoing operations and perform Proof of Concepts (PoCs)/demos. • Act as the technical lead when dealing with customers. • Engage in the day-to-day activities of the customer as related to Nokia products and services. • Produce and deliver product configuration based on pre-defined network designs. • Produce detailed Network Migration Services (Method of Procedure [MOP]) to support our customer's requirements. • Act as on-site technical prime/Subject Matter Expert (SME) in IP/MPLS. • Act as on-site technical prime for validating/supporting automated service creations and report generation tools. • Assist with design documentation, training documentation, and various customer-facing documents. • Work closely with customers to test, design, and plan for network deployments and live migrations of customer traffic on IP/MPLS equipment. • Familiarity/ability to operate test equipment i.e. IXIA/Spirent for L2 and L3 scenarios. • Design service for/upgrade/configure Nokia's IP/MPLS products. • Develop and maintain strong relationships with customer's technical teams.

• Define and maintain strategic product roadmaps aligned with business objectives and market needs. • Translate customer requirements and market trends into clear, prioritized product features. • Develop and present business cases to support investment decisions and product initiatives. • Author detailed PRDs that capture technical specifications, functional requirements, and performance metrics. • Oversee the entire product lifecycle from concept to end-of-life, ensuring successful launches and sustained growth. • Work closely with engineering, sales, marketing, and operations teams to deliver high-quality products on time. • Monitor industry trends, competitive offerings, and emerging technologies to inform product strategy.