FAI

• This is a key support role for our consultancy team, focused on keeping our outcome measure programmes running smoothly day to day. • As Consultancy Administrator, you will be the first point of contact for many supplier requests, responding promptly, chasing outstanding information, onboarding new suppliers and ensuring supplier records are accurate and complete. • You will also play an important role in data quality: checking incoming data, flagging anomalies and outliers, and producing clear weekly data updates for our Account Managers. • Alongside this, you’ll provide general consultancy administration support as needed, helping the team deliver timely, high-quality work for clients. • Supplier communications: Respond to supplier requests and queries across all outcome-measure programmes, ensuring timely, clear and professional communication. • Chase and coordinate programme inputs: Proactively follow up with suppliers to obtain required data and documentation, escalating risks to deadlines where appropriate. • Supplier onboarding: Support onboarding of new suppliers, including issuing instructions, confirming required information, and ensuring suppliers understand timelines and expectations. • Supplier information checks: Maintain accurate supplier records and validate key supplier details (e.g., contact information and programme participation) in line with internal processes. • Data checking and quality control: Review incoming supplier data for completeness, consistency and potential errors; identify outliers/anomalies and flag them for follow-up. • Weekly reporting: Produce and share clear weekly data updates for Account Managers and data and reporting team, including progress against requests, outstanding items, and key data quality notes. • Team update calls: Provide verbal updates to the outcome measurement delivery team. • Systems and files: Use SharePoint and the wider Microsoft 365 suite to keep documentation organised, up to date and easy to find; support good version control and document hygiene. • Consultancy administration support: Provide additional administrative support to Account Managers and the wider consultancy team as required to help meet client and supplier response times.

• Develop and maintain web applications primarily using PHP/Laravel backends and React/Typescript frontends. • Perform code reviews, troubleshoot, and debug applications. • Collaborate with designers, product managers, and other developers to ensure secure, high-quality and consistent user experiences across all of our applications. • Collaborate with our support team on resolving issues in a timely and effective manner. • Integrate with third-party APIs and services. • Write and maintain technical documentation. • Stay up-to-date with emerging technologies, threats and industry trends.

• Work with FAI’s international team (strategists, scientists, data analysts, software developers, and supply chain experts) to deliver impactful programmes • Manage the planning, delivery, monitoring and evaluation of key client accounts and sustainability programmes • Coordinate budgets, work plans, timelines, and client communications to ensure high-quality delivery • Build strong, trusted relationships with client teams to understand their needs and deliver tangible value • Provide consultancy support, including preparing technical reports, position statements, and delivering presentations • Contribute expertise on retail supply chains, livestock production systems, and animal agriculture challenges • Support the development and refinement of FAI’s data systems and digital tools (e.g., Insite) through user feedback and programme insights • Identify opportunities to expand existing client programmes or develop new solutions • Contribute to proposal development, strategic pitches, and scoping conversations alongside the Sales and Consultancy teams