Face Reality

Role Description Face Reality Skincare is seeking a driven, results-oriented Senior Business Development Manager located in or near Florida to fuel our expansion in the physician-dispensed skincare channel for our Southeast territory. This role is pivotal in establishing and nurturing partnerships with dermatologists, plastic surgeons, and medical aesthetic practices across the country. The ideal candidate brings deep expertise in medical aesthetics, a strong network within the physician channel, and thrives in a fast-paced, high-travel, relationship-driven sales environment. Responsibilities/Essential Functions - Sales & Revenue Growth: Consistently achieve and exceed monthly, quarterly, and annual sales targets through strategic territory management and account development. - Account Acquisition & Expansion: Prospect, open, and grow new and existing accounts—especially high-value targets such as national accounts, regional medical networks, and multi-location practices. - Client Relationship Management: Build and maintain long-term relationships with providers and practice staff, serving as a trusted consultant and brand ambassador. - Education & Training: Deliver compelling product presentations, in-field and virtual trainings, and clinical education sessions to drive product adoption and ensure protocol success. - Strategic Collaboration: Work cross-functionally with internal teams including Marketing, Education, and Customer Success to execute account strategies and promotional campaigns. - Promotions & Incentives: Implement and manage promotional strategies and ROI-focused incentive programs to drive revenue. - Customer Retention & Reactivation: Proactively re-engage inactive accounts and identify solutions to overcome barriers to purchasing. - Industry Events: Represent Face Reality at regional and national tradeshows, conferences, and events to drive brand visibility and generate leads. - CRM & Reporting: Maintain detailed records of sales activities, pipeline progression, and territory plans using CRM (Zoho). - Operational Support: Coordinate delivery of product samples, promotional materials, and sales tools to support account success. Qualifications - 5+ years of proven success in medical aesthetics, physician-dispensed skincare, dermatology, medical device, or pharmaceutical sales—particularly within the physician channel. - Clinical credibility, with the ability to educate, train, and present both in person and virtually. Esthetician license, RN, or other medical background is strongly preferred. - A builder’s mindset with a proven ability to grow new verticals—whether through startup experience or by launching new markets in established companies. - A hunter mentality, energized by prospecting, opening new doors, and turning relationships into long-term business wins. - Strong existing relationships with dermatologists, plastic surgeons, medical spas, and other aesthetic decision-makers. - Track record of performance, consistently meeting or exceeding sales targets—President’s Club or Top Performer recognition is a strong advantage. - Highly autonomous and resourceful, able to manage a multi-state territory, prioritize accounts, and navigate complex sales cycles independently. - Strategic and analytical, with experience in sales planning, territory forecasting, and using CRM tools (Zoho preferred) to drive results. - Technically proficient, with solid skills in Microsoft Office Suite and comfort using digital tools to stay organized and connected on the road. - Passion for skincare and results-driven aesthetics, with a customer-first mindset and a commitment to delivering exceptional service. - Willingness and ability to travel up to 100%, including some evenings and weekends, with a valid driver’s license, reliable vehicle, and a clean driving record, as verified through a DMV screening process. - Physical ability to support the role, including occasionally lifting and transporting materials up to 25 lbs. Requirements - To perform this job successfully, an individual must be able to carry out each essential duty satisfactorily. Reasonable accommodations may be made, upon request, to enable individuals with disabilities to perform the essential functions, provided such accommodations do not impose an undue hardship. - The physical demands of this role include frequent sitting, standing, walking, lifting and carrying items under 25 lbs, pushing/pulling, extending/reaching, grasping objects, climbing, stooping/crouching/kneeling, and keyboarding. - The position also requires constant driving, speaking, hearing to exchange information, and both near and far visual acuity. Twisting and other activities may occur occasionally. - A detailed breakdown of physical demand frequency is available upon request. Benefits - Salary: $100k - $115 base plus commission and full benefits package. *Please note this position is not eligible for visa sponsorship. Candidates must have authorization to work in the US without current or future sponsorship.

• Lead onboarding of new national accounts and locations, ensuring a seamless and consistent launch experience. • Coordinate cross-functional onboarding efforts including Education, Sales, Customer Service, and Operations. • Ensure accounts are fully set up across all systems (ordering, certification, training access, account configuration). • Drive speed to first order and first treatment across all new locations. • Build and manage location-level rollout plans (launch playbooks, training timelines, activation checklists). • Establish operating cadence with internal partners and account stakeholders (e.g., weekly launch huddles, 30/60/90-day reviews) to ensure accountability and on-time execution. • Monitor and drive product adoption across all locations within assigned accounts. • Identify gaps in protocol usage, provider engagement, and treatment integration. • Track and analyze reorder cadence and account-level performance. • Support Joint Business Plans and Quarterly Business Reviews with national account stakeholders. • Provide insights and recommendations to improve account scalability and performance.

• Own and execute the medical channel sales strategy, including annual and quarterly plans, account segmentation, territory design, and coverage models aligned to growth objectives • Analyze market dynamics, competitive activity, and customer insights to continuously refine channel priorities, value proposition, and go-to-market programs • Establish and lead a disciplined operating cadence across the channel (e.g., target account reviews, account planning, QBRs, forecasting, and cross-functional alignment) • Drive new account acquisition and expansion across dermatology, plastic surgery, and medical spa environments, with emphasis on strategic, multi-location, and group practices • Build and maintain senior-level relationships with key decision-makers, including physicians, practice executives, and clinical leaders, to deepen long-term partnerships • Oversee retention, expansion, and share-of-wallet growth within existing accounts through structured account plans and proactive engagement strategies • Lead reactivation efforts for inactive or underperforming accounts by diagnosing root causes, setting corrective action plans, and ensuring disciplined follow-through by the field team • Ensure consistent delivery of high-impact in-field and virtual education, including onboarding, treatment protocols, and new product or program launches • Partner cross-functionally with Education, Marketing, and Customer Success to ensure accounts are fully enabled to deliver strong patient outcomes and sustainable sell-through • Identify capability gaps at the account and territory level and deploy targeted enablement strategies to improve adoption, performance, and clinical confidence • Plan, prioritize, and execute channel promotions, strategic initiatives, and account-specific programs aligned to revenue goals and measurable ROI • Represent the brand at key industry trade shows, conferences, and strategic events; guide the team on maximizing lead generation and post-event conversion • Build and sustain relationships with key opinion leaders (KOLs) and influential clinicians to strengthen brand credibility and accelerate channel adoption • Own forecasting accuracy and pipeline health across the physician channel; proactively identify risks, opportunities, and mitigation plans • Ensure disciplined and consistent CRM utilization across the team, including pipeline management, activity tracking, and account documentation • Develop and leverage dashboards and reports to monitor performance, identify trends, and inform strategic decisions • Manage team travel and expense budgets in compliance with company policies and fiscal guidelines • Design and evolve the medical channel coverage model and hiring roadmap based on growth, productivity goals, and market opportunity • Create scalable sales playbooks and operating standards (prospecting, onboarding, account planning, QBRs, reactivation, coaching cadence) to drive consistency and excellence • Recruit, onboard, coach, and performance-manage team members as headcount expands, establishing clear expectations, and development plans

• Own and execute account plans across assigned strategic partners (e.g., national facial bars, multi-location clinics, and key pro accounts) • Identify and drive opportunities for revenue growth, SKU expansion, and increased average order value (AOV) • Analyze sales performance, sell-through trends, and account behavior to inform strategy and action plans • Drive retail performance at the door level through education, merchandising guidance, and promotional strategy • Partner with Education to execute Train-the-Trainer (TTT), in-person trainings, and virtual learning programs that support sell-through • Build strong relationships with key stakeholders including founders, operators, lead estheticians, and field leadership • Conduct account visits, business reviews (QBRs), and in-field + virtual trainings to drive alignment and accountability • Support new door openings with strong onboarding, opening orders, and launch execution • Plan and execute product launches, promotions, and seasonal campaigns to drive incremental revenue • Partner cross-functionally (Sales, Marketing, Education, Operations) to ensure seamless rollout and execution • Monitor and adjust strategies based on performance, feedback, and market trends • Partner closely with National Accounts Manager to align on account strategy • Act as a voice of the customer internally—sharing insights, opportunities, and risks • Support broader team initiatives including CRM excellence, pipeline visibility, and process adherence.

About the role Face Reality Skincare is seeking a driven, results-oriented Senior Business Development Manager located in or near Columbus Ohio to to fuel our expansion in the physician-dispensed skincare channel for our north central territory. This role is pivotal in establishing and nurturing partnerships with dermatologists, plastic surgeons, and medical aesthetic practices across the country. The ideal candidate brings deep expertise in medical aesthetics, a strong network within the physician channel, and thrives in a fast-paced, high-travel, relationship-driven sales environment. RESPONSIBILITIES/ESSENTIAL FUNCTIONS - Sales & Revenue Growth: Consistently achieve and exceed monthly, quarterly, and annual sales targets through strategic territory management and account development. - Account Acquisition & Expansion: Prospect, open, and grow new and existing accounts—especially high-value targets such as national accounts, regional medical networks, and multi-location practices. - Client Relationship Management: Build and maintain long-term relationships with providers and practice staff, serving as a trusted consultant and brand ambassador. - Education & Training: Deliver compelling product presentations, in-field and virtual trainings, and clinical education sessions to drive product adoption and ensure protocol success. - Strategic Collaboration: Work cross-functionally with internal teams including Marketing, Education, and Customer Success to execute account strategies and promotional campaigns. - Promotions & Incentives: Implement and manage promotional strategies and ROI-focused incentive programs to drive revenue. - Customer Retention & Reactivation: Proactively re-engage inactive accounts and identify solutions to overcome barriers to purchasing. - Industry Events: Represent Face Reality at regional and national tradeshows, conferences, and events to drive brand visibility and generate leads. - CRM & Reporting: Maintain detailed records of sales activities, pipeline progression, and territory plans using CRM (Zoho). - Operational Support: Coordinate delivery of product samples, promotional materials, and sales tools to support account success. QUALIFICATIONS What You Bring: - 5+ years of proven success in medical aesthetics, physician-dispensed skincare, dermatology, medical device, or pharmaceutical sales—particularly within the physician channel. - Clinical credibility, with the ability to educate, train, and present both in person and virtually. Esthetician license, RN, or other medical background is strongly preferred. - A builder’s mindset with a proven ability to grow new verticals—whether through startup experience or by launching new markets in established companies. - A hunter mentality, energized by prospecting, opening new doors, and turning relationships into long-term business wins. - Strong existing relationships with dermatologists, plastic surgeons, medical spas, and other aesthetic decision-makers. - Track record of performance, consistently meeting or exceeding sales targets—President’s Club or Top Performer recognition is a strong advantage. - Highly autonomous and resourceful, able to manage a multi-state territory, prioritize accounts, and navigate complex sales cycles independently. - Strategic and analytical, with experience in sales planning, territory forecasting, and using CRM tools (Zoho preferred) to drive results. - Technically proficient, with solid skills in Microsoft Office Suite and comfort using digital tools to stay organized and connected on the road. - Passion for skincare and results-driven aesthetics, with a customer-first mindset and a commitment to delivering exceptional service. - Willingness and ability to travel up to 100%, including some evenings and weekends, with a valid driver’s license, reliable vehicle, and a clean driving record, as verified through a DMV screening process.. - Physical ability to support the role, including occasionally lifting and transporting materials up to 25 lbs. PHYSICAL REQUIREMENTS: To perform this job successfully, an individual must be able to carry out each essential duty satisfactorily. Reasonable accommodations may be made, upon request, to enable individuals with disabilities to perform the essential functions, provided such accommodations do not impose an undue hardship. The physical demands of this role include frequent sitting, standing, walking, lifting and carrying items under 25 lbs, pushing/pulling, extending/reaching, grasping objects, climbing, stooping/crouching/kneeling, and keyboarding. The position also requires constant driving, speaking, hearing to exchange information, and both near and far visual acuity. Twisting and other activities may occur occasionally. A detailed breakdown of physical demand frequency is available upon request. Salary: $100k - $115 base plus commission and full benefits package *Please note this position is not eligible for visa sponsorship. Candidates must have authorization to work in the US without current or future sponsorship.

• Consistently achieve and exceed monthly, quarterly, and annual sales targets through strategic territory management and account development. • Prospect, open, and grow new and existing accounts—especially high-value targets such as national accounts, regional medical networks, and multi-location practices. • Build and maintain long-term relationships with providers and practice staff, serving as a trusted consultant and brand ambassador. • Deliver compelling product presentations, in-field and virtual trainings, and clinical education sessions to drive product adoption and ensure protocol success. • Work cross-functionally with internal teams including Marketing, Education, and Customer Success to execute account strategies and promotional campaigns. • Implement and manage promotional strategies and ROI-focused incentive programs to drive revenue. • Proactively re-engage inactive accounts and identify solutions to overcome barriers to purchasing. • Represent Face Reality at regional and national tradeshows, conferences, and events to drive brand visibility and generate leads. • Maintain detailed records of sales activities, pipeline progression, and territory plans using CRM (Zoho). • Coordinate delivery of product samples, promotional materials, and sales tools to support account success.