Expel Confidential

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description You are passionate about transforming complex data into actionable insights and tools that make people more efficient. You thrive on the challenge of gathering, cleaning, and analyzing diverse data sources to find the "hidden truth" that drives real customer value. Your ideal role involves using a blend of computer science, statistics, and machine learning to translate information security data into organizational knowledge. While you enjoy research, you get the most energy from seeing your work—from predictive models to Gen AI applications—directly impact cybersecurity outcomes. We’re looking for a Data Scientist who wants to automate routine decisions and empower our humans to be more efficient. You’ll work alongside our Detection and Response (D&R) Engineering and Security Operations Center (SOC) teams to deliver quick, iterative wins that improve how we detect and investigate cybersecurity incidents. Our team values collaboration and a team-focused mindset. If you are an adaptable problem-solver who enjoys working with others to turn noisy data into clear capabilities, we should talk! Qualifications - Ability and desire to collaborate and work with teams throughout the organization to foster research and innovation - Ability to communicate technical data science concepts to various audiences, especially non-data science experts - Passion for finding order and meaning in large, chaotic data sets and amorphous problem domains - Deep proficiency with Python (pandas, numpy, sklearn) and SQL for model development - Knowledge of statistics (distributions, hypothesis testing, probability, etc.) - Proficiency in popular data science and visualization frameworks such as scikit-learn, plotly, pandas, and numpy, and the underlying statistics that drive them - Understanding of data engineering and proven experience with cloud deployment best practices - 3+ years of data science experience creating models, analyzing data, drawing conclusions, recommending next steps, and summarizing key results to stakeholders - A Bachelor’s degree in Math, Statistics, or Computer Science (or equivalent experience in AI/ML) Requirements - Support our security analysts by continuously improving alert quality, workflow efficiency, and detection capabilities through advanced analytics, machine learning, and Gen AI - Work across our operations, engineering, and service delivery teams, ensuring Expel can easily deploy, monitor, and manage all of our machine learning capabilities - Drive business decisions by translating data insights into clear, actionable knowledge for the organization - Foster an atmosphere of experimentation, continuous learning, and improvement - Maintain and enhance our existing models while supporting new data science initiatives - Contribute to Expel’s external voice through blog posts and conference speaking Benefits - Unlimited PTO - Equity for everyone - Work location flexibility - Up to 24 weeks of parental leave - Excellent health benefits Company Description At Expel, our employee benefits reflect our commitment to our crew.

Are you passionate about making it easier for developers to do what they love? Are you also excited about deep diving into platforms to understand bottlenecks so you can tackle performance and stability issues? Do you take pride in building software that helps people work smarter, not harder? If you’re a problem-solver who loves working across the full stack, we want to hear from you! At Expel, we’re looking for a Full-Stack Software Engineer to join our Workbench Core team. In this role, you’ll help shape and maintain the platform architecture supporting Expel’s Workbench Product. Your work will be essential to ensuring internal product teams can produce clean, secure, and sustainable solutions at scale by delivering the tools, guidance, and platform-level features they need. You’ll collaborate closely with your team and work with partners from User Experience, Quality, Core Engineering, and Product Security to break down complex problems and deliver innovative solutions. Your back-end and front-end skills will be key as you bring features to life and ensure our systems run reliably and efficiently. Success in this role means: - Building high-quality, scalable software that meets both business and technical goals. - Ensuring the platform is reliable, fast, and intuitive for our users. - Being an active participant in our culture of collaboration, innovation, and continuous improvement. Our team values being actively inclusive and supportive, innovation through rapid iteration, and intelligent execution over heroics. What Expel can do for you - Provide you with opportunities to tackle real-world challenges, working on a platform that directly impacts both our customers and internal teams. - Support your growth as an engineer by offering mentorship, resources for professional development, and the chance to work with modern technologies like React, Typescript, Kubernetes, AWS, GCP, Postgres, and Node. - Expose you to the exciting world of cybersecurity, giving you insights into how data helps safeguard customers and drives strategic decision-making. - Encourage your continuous learning through access to conferences, training programs, and certifications. - Immerse you in a collaborative and transparent startup environment, where your contributions will be valued and recognized, and you'll have a direct influence on product and company success. What you can do for Expel - Build and maintain high-quality features that improve the developer experience and efficiency of engineers working on the Workbench product. - Collaborate with cross-functional teams like User Experience, Quality, and Core Engineering to deliver features that are scalable, reliable, and intuitive. - Contribute to the performance and scalability of the platform, ensuring it’s customizable, self-service, and meets the demands of our users. - Help troubleshoot and resolve issues in a timely manner, improving the reliability and performance of the system. - Continuously improve your skills and bring fresh ideas to the table, supporting a culture of learning, innovation, and collaboration. - Contribute to our engineering culture by participating in code reviews, design discussions, and team activities, fostering a positive and supportive environment. What you should bring with you - 3+ years of experience in full-stack development, with hands-on experience building both back-end systems and front-end applications. - Familiarity with modern front-end frameworks and experience building user-facing web applications. Experience with React, Typescript, or Design Systems is a plus. - Proficiency in multiple programming languages (such as JavaScript, Python, or Go) and a desire to continuously improve your technical skills. - A basic understanding of databases (like PostgreSQL) and how to work with data for reporting and insights. - A collaborative attitude—you enjoy working closely with others across teams to solve problems and bring new features to life. - Strong problem-solving skills, with a passion for finding efficient, reliable solutions to complex challenges. - A commitment to quality—you write clean, maintainable code and are eager to follow best practices like testing and code reviews. - A growth mindset—you’re curious, eager to learn, and excited to grow your expertise in large-scale application design and development. How we run teams We build and run teams where everyone is pulling in the same direction and is learning from each other: - We work out of a shared backlog - We peer-review everything - We pair-program when it makes sense - We do blame-free retros to reinforce what’s going well, so we do more of it, and surface what’s not, so we can do something about it Additional notes Pay range: $118,400 USD to $171,700 USD + bonus eligibility and equity. We believe in paying transparently and equitably. Your salary will ultimately be based on factors such as your experience, skills, team equity, and market data. You’ll also be eligible for unlimited PTO (which we model and encourage), work location flexibility, up to 24 weeks of parental leave, and really excellent health benefits. We're only hiring those authorized to work in the United States. We're an Equal Opportunity Employer: You will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability. We’ll ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please let us know if you need accommodation of any kind. #LI-Remote Salary Range $118,400 - $171,700 USD

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As we continue to grow globally, we need a Total Rewards Manager who can be both strategic thinker and hands-on practitioner. You'll own everything from annual compensation reviews to benefits administration, ensuring our crew feels valued and fairly compensated. This isn't just about keeping the lights on—it's about rethinking how compensation and benefits can drive performance, engagement, and wellbeing. - Own our annual compensation review, pay equity analysis, and promotion cycles—making sure they actually scale as we grow - Be the go-to expert on market data, compensation bands, and how we stay competitive - Manage our equity and bonus programs, including redesigning them when needed - Coach managers on compensation conversations so they can hire and lead with confidence - Run our US benefits programs (medical, dental, vision, FSA, COBRA, and more) and partner globally to expand our offerings - Handle leave programs like parental leave, FMLA, and disability with care and attention to detail - Keep us compliant with all the fun stuff like ACA reporting, EEO-1, SOC2 audits, and PCORI filings - Support our Workday systems and integrations, because good tools make everything better - Use data to spot problems before they become problems and drive practical solutions Qualifications - 6+ years of professional experience, including at least 3 years in total rewards, compensation, or benefits administration - Deep expertise across the full spectrum: compensation philosophy, general comp, sales comp, equity comp, executive comp, and comprehensive benefits - Advanced Excel/Google Sheets skills (pivot tables, VLOOKUPs, complex formulas, macros)—you love diving into data and drawing insights - Experience with market data tools, compensation management platforms, and equity analysis - Familiarity with Workday and comfort navigating various HR and recruiting SaaS tools - Strong communication skills—you can explain complex compensation concepts to anyone, from new hires to executives - Project management chops and the ability to drive programs independently without sacrificing quality - A Bachelor's degree in Human Resources, Business, or related field, or equivalent practical experience (certifications like CCP, CEBS, SHRM, or HRCI are helpful but not required) Requirements - The base salary for this role is $118,400 - $171,700 + bonus and equity. - We're only hiring those authorized to work in the United States. We do not currently sponsor immigration visas. - We’re an Equal Opportunity Employer: You'll receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability. - We’ll ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please let us know if you need accommodation of any kind. Benefits - Unlimited PTO - Equity for everyone - Work location flexibility - Up to 24 weeks of parental leave - Excellent health benefits

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description You’re responsible for ensuring that customers’ security technologies and Expel technology (e.g. Workbench, Slack, etc) that are required to provide service to our customers and prospects are configured correctly and operating properly. - Partner with Expel’s Customer Success and service delivery teams from sales process through onboarding, delivery, technical implementation, and ongoing support. - Provide real-time support via Zoom, phone, and Slack. - Handle time-sensitive requests for communication with customers, urgent customer requests, prospect-related requests from sales, and health alerts. - Work on less pressing issues including enabling console access, credential resets, lower priority tickets, migration projects, and documentation improvements. - Measure success by effecting correct solutions with speed and accuracy while updating documentation to streamline team work. - Provide direct support to customers over the phone or via video calls to bolster relationships and build confidence in Expel as a trusted partner. Qualifications - 2+ years of professional experience in support roles (e.g. IT support). - At least 1 year of experience working with security technologies used for detection and response. - Familiarity with detection and response tools both on-prem and cloud (e.g., EDR, NDR, SIEMs, CASB). - Solid understanding of command line and API functionality across various security products, platforms, and cloud environments. - Practiced complex technical problem solving and methodical troubleshooting skills. Requirements - Respond quickly to support tickets based on priority and provide thorough and accurate resolution within SLOs. - Consult with customers on solutions, share best practices, monitor technical implementation, and troubleshoot problems with urgency. - Work closely with Expel customers to ensure a quick, painless, and complete onboarding. - Identify and escalate opportunities for the TSE team to be more proactive in support. - Drive down inbound ticket volume by finding ways to “forward-deploy answers.” - Stay current with industry and Expel product knowledge, and quickly learn customer’s business and environments. - Assist with gathering, analyzing, and reporting on team performance metrics. - Provide coaching, mentorship, and oversight to less experienced team members. - Rotate on-call duties for support outside of regular business hours. Benefits - Base salary range between $81,600 USD and $118,300 USD + bonus eligibility and equity. - Unlimited PTO. - Work location flexibility. - Up to 24 weeks of parental leave. - Excellent health benefits. Additional Information - We believe in paying transparently and equitably based on experience, skills, team equity, and market data. - We’re only hiring those authorized to work in the United States. We do not currently sponsor immigration visas. - We’re an Equal Opportunity Employer: consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, age, or disability.