Exigo Technology Services

• Design and lead enterprise technology solutions across cloud, cybersecurity, networking, server infrastructure, virtualization, and business applications. • Develop technology roadmaps, governance standards, policies, and best practices aligned with client business objectives. • Provide strategic guidance to customer executives and IT leadership regarding infrastructure modernization, cloud adoption, security, compliance, and operational excellence. • Evaluate emerging technologies and industry trends to identify opportunities for innovation, automation, risk reduction, and cost optimization. • Build and maintain trusted relationships with client executives, IT leadership, and key stakeholders. • Serve as the primary technical advisor during strategic planning sessions and architecture reviews. • Lead technical workshops, discovery sessions, and solution presentations. • Assist clients in making informed technology and investment decisions based on business requirements and long-term goals. • Effectively manage complex customer situations through negotiation, conflict resolution, and crisis management. • Lead requirements gathering and technical discovery efforts for managed services and project engagements. • Create comprehensive architecture diagrams, technical design documents, implementation plans, and operational runbooks. • Ensure all solutions align with approved Statements of Work, security requirements, and business objectives. • Provide technical leadership throughout solution implementation, migration, and deployment activities. • Collaborate with Project Managers to define scope, deliverables, timelines, risk mitigation strategies, and resource requirements. • Establish architecture standards and ensure adherence throughout project execution. • Conduct technical design and quality assurance reviews for infrastructure, cloud, security, and application initiatives. • Identify risks, dependencies, and technical constraints early and provide actionable recommendations. • Ensure proper change management, documentation, escalation procedures, and operational readiness are followed. • Mentor engineers, analysts, and technical consultants across the organization. • Share best practices, technical standards, and lessons learned with delivery teams. • Provide leadership during large-scale implementations involving multiple technical disciplines. • Deliver technical training and knowledge transfer sessions to customers and internal teams. • Partner with Sales and Account Management teams to support solution development and client growth opportunities. • Participate in technical assessments, client presentations, proposal development, and Statement of Work creation. • Identify opportunities for service improvement, modernization, cybersecurity enhancements, and operational efficiencies.