Empyrean

• Act as project manager for multiple software development initiatives • Clearly communicate project delivery framework within the team and implement project standards • Plan and schedule project timelines and milestones using project management software; maintain and update plans as needed during the lifecycle of the project • Track project milestones and deliverables and ensure the project team is aware of upcoming deadlines • Effectively communicate project delivery expectations and progress to team members and executive team in a timely and clear manner • Define project success criteria and disseminate them to involved parties throughout project life cycle • Assess project status and report to executive leadership team regularly • Delegate tasks and responsibilities to appropriate owners • Assess and manage the risk of schedule changes and help identify and implement mitigation strategies • Identify and resolve issues and conflicts within the project team • Identify and manage project dependencies and critical path • Work with appropriate internal parties to ensure vendors’ or other internal teams’ dependent tasks are managed and completed on time • Creates and maintains project plans and ensures effective financial forecasting and tracking • Interfaces with other technology and business organizations to reach agreement on scope, obtain resources and ensure proper preparedness • Reviews and evaluates work to ensure quality, timeliness and adherence to organizational policies and procedures

• Own RFP/Proposal pricing, scope of services, service level agreements, and operational assignments • Own sales presentation discussion/support for the system demo • Responsible for system demo preparation • Provide content and support for all presentation materials • Own preparation and performance of operations team members participating in sales activities • Own the Statement of Work through the contracting process • Influence operations team staffing based on client scope and design requirements • Provide oversight through implementation to ensure alignment of scope to delivery

• Accountable for achieving Annual Recurring Revenue (ARR) sales goal. • Achieves and exceeds ARR goals through sales strategy delivery, sourcing new customers and maintaining and building productive long-term relationships with channel partners. • Represent our company’s products and services, starting with a deep and comprehensive understanding of those products and services. • Demonstrate knowledge, delivery skills and techniques for educating influencers and employers of the Empyrean products and service delivery. • Responsible for engaging channel partners such as brokers, consultants, advisers and carriers to build relationships that lead to qualified leads. • Responsible for engaging employers directly to build relationships that lead to qualified leads. • Prepare action plans and schedules to identify specific targets that will generate pipeline and qualified leads. • Build a valid and qualified pipeline to exceed expectations. • Precise and detailed activity tracking utilizing the company tools and following the company defined process for tracking opportunities and activities. • Develop and implement territory action plan through comprehensive data analysis, and adjust sales techniques based on interactions and results in the field. • Follow up on new leads and referrals resulting from marketing activity. • Execute a consultative sales strategy. • Demonstrates strong sales strategy ability, crafting and presenting client offers and helping the team identify and navigate alternative paths to making the sale. • Deliver systems demonstrations. • Achieve sales goals by assessing prospect needs and following a defined selling process, often utilizing product demos and presentations. • Effectively partner, develop and own deal strategy with your sales leader, the transition team, and other sales support resources at the appropriate time in the selling process. • Develop and foster an environment of teamwork, collaboration and trust with sales support, marketing, product and operations. • Collaborate with an aligned client (prospect) team to ensure mutual understanding of the opportunity and the ability to deliver on it. • Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals. • Partner with your sales leader to identify marketing events such as seminars, trade shows, and telemarketing events; along with Empyrean supported events that will expand relationships and Empyrean brand in the development and support of market activities. • Develop and manage marketing campaigns in partnership with marketing and your sales leader. • Perform other duties as assigned.

• An App Designer is accountable for the design of employee apps from a blank canvas to a full-functioning, user-friendly app for clients • Responsible for all aspects of the app build including interpreting the clients’ levels of benefit plans and creating a communication plan • Collaborates with internal teams of Digital Strategy, Design, Technology, and Localization • Manage the app build and app update processes and timelines of multiple client projects • Ensure the quality delivery of all builds including content, imagery, and layout • Review and ensure that the client apps are available by the app submission and launch dates