EDERA Lab

• Partner with strategic customers during onboarding and beyond, becoming their trusted technical advisor for all things Edera • Work hands-on with platform engineering teams building and scaling Kubernetes platforms — understanding their architecture, operational challenges, and growth trajectory • Understand customer environments (multi-cluster Kubernetes, cloud infrastructure, security posture) and design tailored deployment and integration solutions that hold up at scale • Write scripts, tooling, and integrations to accelerate customer time-to-value and solve environment-specific challenges • Help customers design secure, scalable platform architectures that grow with their business — not just solve today's problem • Serve as the voice of the customer internally — document patterns, pain points, and feature gaps and advocate for them with the product and engineering teams • Lead technical workshops, architecture reviews, and training sessions with customer security and platform engineering teams • Collaborate with sales on pre-sales technical evaluations and proof-of-concept deployments • Contribute to internal tooling, documentation, and playbooks that scale the FDE practice