Dynamic Connections

Role Description We are seeking a Carrier Capacity Representative to join our reefer division. In this role, you will be responsible for building and maintaining strong carrier relationships while supporting the sales and operations teams. This role requires a proactive, driven individual who thrives in a fast-paced environment and takes pride in delivering solutions, building lasting partnerships, and contributing to the long-term success of our team. Transportation is a fast-paced environment; things change quickly in our world, so we look for individuals who thrive on customer success and love an opportunity to tackle problem solving...head-on! Qualifications - The drive to actively source, negotiate, and grow carrier partnerships that support business growth and align with company financial targets. - A customer-first mindset—working hand-in-hand with sales and operations to deliver best-in-class service. - A proven ability to build and maintain strong relationships with carrier dispatchers and internal teams. - Accuracy and efficiency in dispatching loads, completing administrative duties, and updating tools like our transportation management system in a timely manner. - Strong problem-solving skills to proactively identify potential issues, create solutions, and escalate when necessary. - Excellent communication skills, both written and verbal, with the confidence to negotiate rates and influence outcomes. - A results-oriented approach, demonstrated through meeting daily targets for quotes, pre-calls, and tenders, as well as driving year-over-year carrier growth. - Self-motivation and accountability—your job isn’t done until the job is done. - A relentless desire to win, go above and beyond, and inspire your team through commitment and perseverance. Requirements - Strategic Sourcing & Lane Development - Capacity Procurement: Proactively identify and qualify asset-based carriers to service recurring lanes and project freight. - The "Buy" Strategy: Execute purchasing strategies that improve margin consistency. - Negotiation & Pricing Support - Rate Negotiation: Negotiate standing orders and dedicated pricing with carriers. - Benchmarking: Monitor market indices (DAT, FreightWaves, etc.) to ensure our procurement costs remain competitive. - Operational Excellence (For Sourced Lanes) - Carrier Accountability: Ensure carriers you onboard adhere to service requirements for the specific lanes they service. - CRM / TMS Management: Maintain impeccable records in our TMS (Revenova). - Troubleshooting: Act as the primary escalation point for the strategic carriers you manage. Benefits - Competitive benefits package. - Company paid laptop computer and iPhone along with a company paid phone plan. - Professional development courses and the opportunity to develop your career with Dynamic Connections. - Regular access to training, knowledge sharing, and resources. - Vibrant culture with regular team building events and monthly team lunches. - Rewards and incentives for ongoing commitment. - Commitment to diversity and inclusion in the workplace.