DMOS Orthopaedic Centers

Patient Care Navigator - MRI Job category: Administrative Support Requisition number: PATIE002222 Full-time Hybrid Des Moines Orthopaedics - West Des Moines West Des Moines, IA 50266, USA Description Are you a kind and reliable resource? As a Patient Care Navigator at DMOS, you will guide patients through their orthopaedic journey with us by scheduling Advanced Imaging after attaining prior authorizations. In this full-time position you will work alongside a team of patient care navigators and MRI Technologists to create an outstanding patient experience. To thrive in this role, you are able to recall information quickly and prioritize tasks accordingly. Here is What You Can Expect: - Acting as the patient's guide and reliable helper for advanced imaging authorization and appointment scheduling. - Utilizing Office 365 products to organize MRI schedules, insurance prior authorizations and communicating with clinical staff when needed. - This is a private practice that expects outstanding experiences for patients throughout their orthopaedic journey. - Sitting at a desk for extended periods of time that may seem unnatural. - Work from home available after training is complete What We're Looking For: - Calm. Ability to communicate calmly with patients and technicians. - Professional. Display a high-level of professionalism when interacting with patients and clinical staff members. - Multi-tasker. Ability to handle multiple tasks at one time while staying organized. - Curiosity. You practice the art of listening, asking clarifying questions and avoiding interrupting. - Experience. Prior exposure to patient care coordination. - Dependability. Ensures patients receive timely care, promotes a reliable healthcare environment, and supports the overall efficiency of the team. Why DMOS? - Consistent schedule, no weekend coverage - Friendly, fun and dedicated peers - Outstanding 401(k) with employer match and an annual company profit sharing contribution (even if you don't participate in the employer match) - Health, dental, and vision insurance including 6 paid holidays and a generous PTO accrual program (as a full-time employee you can anticipate to earn up to 22 days per year) Join our team of orthopaedic surgeons and discover how your talents will change lives helping our patients get back to living! Qualifications Education Required H.S. GED or Diploma or better in General. Experience Preferred 1 year: Medical Reception or Coordination