DigiU

• Conduct detailed analysis of clients' digital processes and systems. • Identify gaps, inefficiencies, and opportunities for improvement. • Develop comprehensive business requirements and specifications for digital projects. • Capture & manage user stories in Jira. • Process documentation, and identification of key dependencies. • Collaborate with clients, stakeholders, and cross-functional teams to gather and document requirements. • Facilitate workshops and meetings to elicit business needs and priorities. • Communicate effectively with technical and non-technical stakeholders. • Work closely with the technical team to design and develop digital solutions that meet business needs. • Create process models, wireframes, and prototypes to illustrate proposed solutions. • Assist in the planning, coordination, and execution of digital transformation projects. • Monitor project progress, identify risks, and implement mitigation strategies. • Analyze data to provide insights and recommendations for decision-making. • Develop and maintain dashboards, reports, and visualizations to track key performance indicators.

• Overall Management: Assists in overseeing daily operations to ensure the company runs smoothly and efficiently. Assists in implementing operational strategies aligned with the company's goals and objectives. Manage & prepare daily, weekly and monthly reports for the clients and the board. • Project Coordination: Coordinate and manage projects with clients, ensuring all deliverables meet quality standards and deadlines. Assists in developing project plans, timelines, and budgets, and track progress regularly. Collaborate with cross-functional teams to ensure successful project execution. • Client Onboarding: Facilitate the onboarding process for new clients, ensuring a seamless transition and positive experience. Provide training and support to new clients to help them understand and utilise our solutions effectively. • Client Contract Management: Manage client contracts, including negotiation, renewal, and compliance. Maintain accurate records of contract details and ensure all contractual obligations are met. • International Engagement: Utilise strong communication skills to engage and collaborate with international clients and suppliers. Foster and maintain positive relationships with global stakeholders. • Technical Skills: Apply strong technical skills to understand and address client needs and technical challenges. Stay updated with industry trends and technological advancements to continuously improve operational processes.

• Design and build scalable backend services using Python (Django / FastAPI) and Node.js • Develop and maintain REST APIs and support third-party API integrations • Use tools like Postman for testing and debugging APIs • Ensure backend performance, security, and data integrity • Build intuitive and responsive user interfaces using React.js • Collaborate with UI/UX designers to bring mockups to life • Optimize front-end performance across devices and browsers • Participate in the full software development lifecycle: planning, coding, testing, deployment, and support • Write clean, maintainable, and well-documented code • Debug and resolve issues across the stack • Work in an agile, fast-paced environment and contribute to sprint planning and reviews • Collaborate closely with product, design, and QA teams