Devtech

• Reporting to the VP of Service Delivery and Customer Success, the Delivery Director is responsible for the overall delivery health and outcomes of assigned client accounts. • You own delivery at the portfolio level across multiple accounts or large enterprise engagements, ensuring delivery models are sustainable, delivery risks are structurally addressed, delivery outcomes on track, and client trust is maintained at the executive level. • You lead and coach Delivery Managers, intervene when delivery requires structural correction, and partner closely with Client Partners to align delivery outcomes with commercial strategy. • Your role is not to run projects, but to ensure the right delivery system is in place for long-term success. • Maintain a portfolio-level view of delivery health, risks, dependencies, and systemic issues. • Decide when delivery requires intervention, reset, or structural change. • Act as the senior escalation point for delivery issues beyond Delivery Manager scope.