Develocity

Role Description You are an experienced and passionate B2B Senior Product Manager with a proven track record of leading strategy, roadmap, and delivery in the observability space. You have honed your skills at an industry-leading observability or developer tooling company. You have a deep understanding of how to extract actionable intelligence from complex, high-volume telemetry, and you recognize how AI-driven software delivery is making deep, trustworthy toolchain observability more critical and more complex than ever. You bring experience defining product requirements for telemetry collection, analytics, and alerting across the software delivery lifecycle. You have a keen instinct for translating customer needs and market trends into product decisions that accelerate time-to-value. You have a strong sense of the full customer lifecycle, from initial discovery through adoption and long-term value realization. A strong cross-functional collaborator, you are equally comfortable working with engineering, sales, and marketing. Responsibilities - Product Strategy & Vision: - Define and articulate a clear product vision, strategy, and roadmap for Toolchain Observability. - Conduct thorough market research, competitive analysis, and customer interviews to identify opportunities and unmet needs. - Develop business cases for new product initiatives. - AI Integration: - Establish the product direction for how AI agents and autonomous workflows benefit from Develocity’s capabilities. - Collaborate with the AI strategy team to identify opportunities for AI-driven observability and diagnostics capabilities. - Stay current with the rapidly evolving AI tooling landscape. - Requirements & Prioritization: - Gather, analyze, and prioritize product requirements from all stakeholders. - Translate high-level business requirements into prioritized functional requirements. - Make pragmatic roadmap prioritization decisions. - Go-to-Market: - Work with sales and marketing to develop go-to-market strategies, product positioning, and messaging. - Develop go-to-market materials to support the enterprise sales motion. - Partner with customer-facing teams to understand and address customer pain points. - Customer & Market Advocacy: - Evangelize for your products, presenting to customers and partners. - Actively engage with industry standards bodies and communities. - Act as an external thought leader in the Toolchain Observability space. Qualifications - 5+ years of experience in product management in a customer-facing, B2B context. - Deep domain knowledge of observability. - Prior experience as a software engineer or DevOps engineer. - Proven ability to build and manage a pragmatic product roadmap. - Use of Agentic AI tools in your daily workflow to increase productivity and output. - Strong analytical skills with the ability to leverage data to inform product decisions. - Excellent collaboration and communication skills. Preferred Qualifications - Experience with developer tooling, build systems, or CI/CD products. - Experience with building AI-powered products, agentic workflows, or LLM-based tooling. Benefits - Work on a widely used product with a clear vision for the future. - Contribute to leading solutions in Developer and Agent Productivity Engineering. - Close collaboration with an ambitious and experienced team. - Opportunities for growth in your career and in leadership responsibilities. - In-person meetings, such as our annual company offsite, team meetings, and onboarding. - Work from home in a remote-first environment. - Competitive salaries and equity grants. Compensation The US salary range for this position is $160,000-240,000, which reflects the target ranges for all US locations. Within this range, individual pay is determined by geographic location and additional factors, including but not limited to experience, relevant skills, qualifications, seniority, performance, and travel requirements. Location Remote from anywhere in the EDT timezone. While our team works remotely and is spread across the globe, we deeply value daily interactions and collaboration.

Role Description We're building a new SRE team and looking for founding members to help shape how we operate. As a Lead SRE, you’ll be a technical and operational leader for reliability across Develocity. You’ll help define our SRE vision, set standards for how we operate production services, and mentor other SREs as the team grows. This is a hands-on role with broad influence across engineering, cloud platform, and customer-facing teams. The SRE team will be responsible for the reliability, performance, and availability of Develocity instances serving paying customers, open-source projects, and public-facing services, plus supporting infrastructure like artifact registries. You'll work on our internally-built Cloud Application Platform, Kubernetes on AWS, and develop deep expertise in it. When incidents happen, you'll troubleshoot issues across the stack, from application to infrastructure. You'll collaborate with the Cloud Platform team to improve the tooling you depend on, and with engineering teams to build reliability into how we ship software. If you like automating things and hate doing the same task twice, you'll fit in well. You'll be part of a distributed, remote-first team that values asynchronous communication and written documentation. Strong self-direction and clear communication across time zones are essential. Responsibilities - Operate and maintain all Develocity instances and supporting services in production. - Define and evolve SRE standards, practices, and operating models, including on-call, incident response, postmortems, and SLOs. - Participate in a follow-the-sun on-call rotation, acting as a technical escalation point for complex or high-severity incidents. - Lead incident response and blameless retrospectives, ensuring learnings result in measurable reliability improvements. - Set reliability priorities using risk, customer impact, business goals, SLOs, and error budgets. - Identify systemic reliability risks and continuously evolve Develocity’s SaaS operations as the platform and customer base grow. - Lead and influence architectural and design reviews to ensure reliability, scalability, and operability. - Drive automation across deployment, upgrades, monitoring, self-healing, recovery, and operational workflows. - Build and maintain comprehensive observability for all managed services, including logging, metrics, tracing, and alerting. - Own disaster recovery, backups, and business continuity planning and execution. - Partner with engineering leadership to balance feature delivery with reliability and operational excellence. - Mentor and coach SREs, supporting technical growth and strong operational practices. - Help onboard new SREs and contribute to hiring by defining and assessing SRE excellence at Develocity. - Communicate clearly with customers during incidents and maintenance windows. - Optimize performance, resource utilization, and operational costs. Qualifications - 7+ years in SRE, DevOps, or an equivalent role operating production services at scale. - Experience leading reliability initiatives across multiple teams or services. - Demonstrated ability to influence technical direction without direct authority. - Experience designing and operating systems with SLOs and error budgets, and exercising strong judgment in balancing reliability, velocity, and cost. - Strong Kubernetes experience in production environments. - Cloud infrastructure expertise, preferably AWS (EKS, RDS, S3, EC2). - Proficiency with observability tools (Prometheus, Grafana) and Infrastructure as Code (Terraform). - Track record of incident management and response in a 24/7 on-call environment. - Scripting proficiency (Python, Bash) for automation. - Strong written and verbal English communication skills. Preferred Qualifications - Experience as a founding or early SRE establishing practices in a growing SaaS organization. - Familiarity with Develocity. - JVM language experience (Java, Kotlin). - Experience with customer-facing and executive-level incident communications. Benefits - A ground-floor role in a new SRE team - you'll shape how we do things, not inherit someone else's decisions. - Real ownership of production systems used by engineers at companies you've heard of. - Direct interaction with customers when things go wrong (and when they go right). - A culture that values automation over heroics. - In-person meetings, such as our annual company offsite and team meetings. - Work from home in a remote-first environment. - Competitive salaries and equity grants. Compensation The US salary range for this position is $180-220k which reflects the target ranges for all US locations. Within this range, individual pay is determined by geographic location and additional factors including but not limited to experience, relevant skills, qualifications, seniority, performance, and travel requirements. Our recruiting team can share more information about the specific salary range for your location during the hiring process. Location Remote from anywhere in EDT or CDT timezone. While our team works remotely and is spread across the globe, we deeply value daily interactions and collaboration.