Derick Dermatology

• Serves all Derick Dermatology providers with patient after visit contacts including pathology/laboratory results, scheduling follow-ups, prescription questions, records requests, and coordination of care with outside providers. • Monitors and tracks lesions that require tracking are followed to completion. • Keeps outstanding or incomplete tasks below a certain level in various systems: phone, voicemail, fax, contact system, internal calls, emails, EMR, internal pathology system, patient portal. • Maintains individual phone system metrics in Phone Queue and Answer Rates to meet team goals. • Additional responsibilities as assigned.