Defiant

• Collaborate with the Customer Support team to troubleshoot and resolve customer issues related to the Wordfence plugin. • Participate in weekly meetings with the core Wordfence, Customer Support, and Care and Response teams. • Collaborate with the Marketing team to gain insight into marketing strategy and SEO principles. • Support the Quality Assurance team by testing the Wordfence plugin and website improvements. • Support the Threat Intelligence team by researching plugin vulnerabilities and identifying various exploits. • Conduct independent study and successful completion of Security+ certification.