DataVizion

• The Sales Support Specialist collaborates with the Sales and Engineering teams to develop supported business solutions, applying technical discretion and judgment and drawing on advanced knowledge of IT manufacturers, representatives, and suppliers. • Outside Sales/Account Executive Support: Partner with Outside Sales and Account Executives to identify and track future project opportunities, retain client services, and build client loyalty. • Become a strategic partner by staying current with assigned clients' challenges and opportunities. • Facilitate recurring in-person business reviews with all assigned managed service clients. • Customer product and professional services quoting and proposal creation. • Proactively work through the contract and licensing renewal queues while carrying out equipment and software quoting and procurement requests. • Periodically serve as a point of escalation and communication during critical circumstances, business-impacting outages, or sensitive service issues. • Stay current on new products, solutions, service offerings, and pricing. • Sales Operations Support: Monitor presales ticket que and turn quotes around as assigned. • Work with internal DataVizion resources to assist with both pre-sales and post-sales needs. • Work with external resources, including, but not limited to, vendor and manufacturer representatives, to assist with pre-sales and post-sales needs. • Responsibilities include, but are not limited to, requesting and negotiating pricing, requesting and managing product holds, and requesting/researching product lead times. • Work with customers to assist with both pre-sales and post-sales needs. • Submit and manage deal registrations using manufacturer partner portals. • Document information needed by other DataVizion resources; examples include, but are not limited to, reference numbers for deal registrations, manufacturer special pricing, and vendor quotes, as well as agreements and other items, if applicable.