Cyber Managed Services Inc. (CyberMSI)

• Validate SecOps agent investigations by thoroughly reviewing the incident attack story, associated alerts, involved entities, and correlated signals to ensure accuracy and completeness. • Ensure SecOps agents and automated workflows executed correctly without technical issues, verifying that investigations ran smoothly and results are reliable. • Confirm the accuracy of incident verdicts by identifying false positives, incomplete investigations, or incorrect threat classifications. • Perform deeper analysis when required, including URL detonation or sandboxing, file analysis, and reviewing customer inventory and context to ensure findings are accurate and relevant. • Validate and apply Incident Management (IM) tags correctly, and approve, modify, or reject automated findings before escalation or response.

• Lead and manage day-to-day SOC operations across multiple environments, integrating AI-assisted workflows to ensure timely and accurate incident detection and response • Oversee AI-driven SecOps processes, implementing automation, GenAI orchestration, and operational guardrails to enhance efficiency and consistency • Mentor and develop SOC Leads, Analysts, and AI-assisted teams, fostering a culture of continuous improvement, AI adoption, and operational excellence • Collaborate with Threat Detection, Threat Validation, Automation, and QA teams to refine AI-assisted workflows, close gaps, and drive SOC operational maturity • Provide strategic reporting, recommendations, and stakeholder communications to executive leadership, ensuring SLA adherence, KPI achievement, and informed decision-making