Confiant

• Co-own the design, development, and ongoing maintenance of Confiant's client-side JavaScript SDK with your teammates • Build and optimize SDK internals for maximum runtime performance — minimizing execution time, memory footprint, and impact on page load across diverse publisher environments • Develop robust SDK versioning, deployment, and distribution strategies that allow seamless rollouts and updates across a large, heterogeneous customer base • Translate security threat intelligence (e.g., new malvertising techniques, ad injection patterns) into SDK-level detection and blocking logic • Instrument the SDK for observability — ensuring signals, errors, and detection events are surfaced reliably back to Confiant's backend systems • Collaborate with the security research team to stay ahead of evolving malvertiser methods and rapidly prototype new detection heuristics • Conduct rigorous performance profiling, benchmarking, and regression testing to ensure SDK changes never degrade customer experience • Establish and champion SDK engineering best practices including testing strategies, documentation standards, and release processes • Debug complex, time-sensitive production issues occurring within live ad environments across a wide range of browsers and platforms

• Improve on the sales motion. Define and implement qualification frameworks, pipeline stages, forecasting cadence, and deal inspection rhythms. Refine (or create where missing) the playbooks and operating discipline the team needs to execute consistently. • Pipeline Ownership. You will own the pipeline numbers relevant to your team, and work closely with Marketing on ICP definition, segmentation, and channel strategy across inbound, outbound, and partner channels. • Coach and develop sellers. Run weekly pipeline reviews. Coach reps through complex, multi-stakeholder enterprise deals — helping them navigate executive alignment, internal politics, and financial justification within customer organizations. Set clear performance standards and hold people to them. • Carry strategic deals. This is a player-coach role. You'll personally lead engagement on the most important opportunities, particularly those involving C-suite relationships, complex commercial structures, or new market segments. • Own the forecast. Deliver reliable pipeline visibility and revenue forecasts to the founders and executive team. Reduce late-stage slippage. Make the number predictable. • Partner cross-functionally. Work closely with Product, Engineering, Security, Marketing, Sales Engineering, and Customer Success to align technical architecture with business value during sales cycles, and to feed market intelligence back into the product roadmap. • Hire and scale. As the motion matures, build out the team. Recruit, onboard, and develop sellers who can operate in a complex, technical, ecosystem-driven sale.

• Build cohesion across Customer Success, Technical Escalation, and Sales Engineering into a single team with shared culture and accountability • Develop a high performing team through structured coaching, clear career paths, and hiring and onboarding programs that scale with the business • Set and track team wide goals across retention, customer health, and operational performance, driving accountability at every level • Own the full customer lifecycle from pre-sales trial through long term retention, ensuring a seamless and high quality experience at every stage • Drive strategic account reviews, executive relationships, and proactive outreach programs that protect and grow revenue • Define the metrics, processes, and playbooks that keep customers successful and the team operating at a consistent standard • Oversee the end-to-end resolution of complex customer issues, from initial escalation through root cause analysis and systemic fixes • Set and enforce operational SLAs, surface patterns across incidents, and partner with Product and Engineering to address underlying gaps • Build the tooling, documentation, and institutional knowledge that raises the team's technical capabilities over time • Shape company-wide strategy as a senior voice on the leadership team, bringing a customer centric perspective to business decisions • Drive alignment across Product, Engineering, and Sales to ensure customer needs are reflected in roadmap priorities and operational commitments • Lead the organizational response to major incidents and escalations, coordinating communication and decision-making across functions

• Build scalable applications with well defined architectural patterns. • Rapidly debug production issues. • Solve complex technical problems. • Collaborate with cross-functional teams. • Implement innovative solutions into current and greenfield products.